HVAC reviews in Punta Gorda, Florida

Absolutely fantastic ! Couldn’t get my house below 80 degrees. Called them and they were there in 2 hours. Diagnosed the problem. Said I needed new ductwork. Came out next morning. First they fixed my vapor barrier at no charge. Then installed the new ductwork. Old ductwork was soaking wet. Now I’m nice and cool. Then he serviced the AC at no charge. Then Chris came out to my house twice to help me with my thermostat at no charge. Had 2 other companies try and work with me in the past. They were no good. These guys are the best.

Everything from calling Saturday morning and getting in touch with Lannis to install was nothing but perfection. Lannis came out to house on Saturday morning and diagnosed problem and gave me a quote for repair or replacement. Left the decision up to me, I chose AC and Air handler replacement. Lannis, Chris and Danny showed up on time Monday morning they completed the job with perfection. They are the go to AC company in my opinion, hands down the best.

I would highly recommend Lannis & Family First Coolng for all my AC needs. Very prompt, efficient & thorough in their work. I had a new AC estimated & installed within 5 days & delivered what they promised. Thank you Lannis and your crew.

I’m an elderly woman and sometimes people take advantage of me. My air conditioner wasn’t working. I wasn’t cool enough. A friend said I should call Family First Air Conditioning. They came out the morning I called and Chris and Danny fixed everything. Now I’m happy and cool. My friend said don’t trust anybody else. I guess some people still respect the older generation.

Family First offered very competitive pricing on top quality products, and the work was done in a timely and professional manner. We would definitely recommend calling them.

Very happy with the work that was done to cover our wires/hoses for our split units. Lannis was great with communication and professional. Will definitely use them in the future for other related work.

Family First is a honest reliable company with competitive pricing. They schedule my service call in a timely manner and treated me like family. They took care of my cooling needs prompt and efficiently. I highly recommend this company for all your cooling and heating needs.

Called family first on a recommendation from a friend. My wife and I both have multiple sclerosis and we are very heat-sensitive with our condition. When our air went out at 6 on a Sunday, Chris was there within 15 minutes. He quickly assessed the situation , acquired the part and had us up and running in 45 minutes. What an amazing turnaround ! Excellent, honest and compassionate to our situation ! Thanks Chris !

Great company to work with. The work was completed earlier than expected (a welcomed surprise!).
I’m a quality inspector so I’m picky and Chris and Danny performed the work in a clean and professional manner.
Maintenance is included in the first year and they have a reasonable service fee per year after that - which I will be purchasing. Highly recommend!

We had Chris come out on an emergency call after coming back to the house on July 3rd to the AC not running and 20 people coming over the next day for a party!! Within 45 minutes he was in our attic noting the overflow was clogged….a short time later we were back up and running!!! Great service for sure!!! That day my hero carried a pink air tank!!!

I’ve had about four people look at my air-conditioning and couldn’t tell me what was wrong with it and family first Air came to check it out and was able to diagnose it and figure out what the issue was. I’m so thankful for them. They are very reliable and honest and I appreciate them so much. Please deserve 10 stars.

Family First Cooling exceeded my expectations with their exceptional service. From start to finish, their team displayed professionalism and expertise. Our home is now comfortably cool, thanks to their outstanding work. Highly recommend!

Well, our 43 year old central air conditioning unit finally gave out. Chris from Family First Cooling and Heating, called it and said it's time. In 1 day, Chris and his wonderful crew pulled the old unit and had it replaced with a brand new one on the same day. We are so pleased with the quality of the work and the attention to detail. We were also pleased with the price of installation. At the end of the day, family first made us feel like family! Thanks Chris, Gregg and Tyler!! We highly recommend Family First Cooling and Heating!

We got lucky finding this company to install 2 new units. Not only did they get us up and running quickly, they cleaned up after themselves, gave us an honest and fair price and were on time and efficient. So happy we used them for our install, would highly recommend them. Great guys, great business, top notch service! Thank you!

We have used Lannis from Family First to replace our HVAC and ducts in not one, but two homes. Both times he was very prompt to come and help on multiple occasions. He has gone out of his way to find solutions to our challenges and give us a home with much healthier, clean, cool air. Family First will forever be my go-to HVAC company! Thank you!

I recently hired Family First Cooling & Heating after receiving multiple quotes from other companies to replace the entire AC unit at my property on Sanibel Island, FL. I spoke with Lannis on a Friday, and he was at the property the very next day. The team took the time to understand my needs and budget, handled all the necessary paperwork and permits required by the City of Sanibel, and ensured the project was completed to code and passed inspection. The entire process was completely stress-free from start to finish. I highly recommend Family First Cooling & Heating to anyone in the area looking for reliable and professional HVAC work.

I can’t recommend them enough! I wish I could give more than 5 stars. After trying another company that ended up being dishonest and doing poor work, Family First came to save the day. They were timely, honest, reliable, and overall just did an amazing job and went above and beyond for us. We wish we had found them first. If you’re on the hunt like we were for a good company, give them a try before anyone else and save yourself the stress! We will be using them moving forward for all of our HVAC needs. Thank you so much again, Family First! You really live up to your name! ❤️

Amazing people, came out and listened to my issues and gave us a very fair price. They exceeded my expectations in every category of professionalism, timing, and how thorough they were. They were not here to make money, but to fix our problems and restore quality of life in our home.

We had a crushed duct, dirty air ducts and a leaking air handler. All issues fixed and cleaned within two hours. They did not rush through the job, they made sure everything was completed with time and care. Impressive!

I appreciate this company for their honesty and transparency. I will be keeping them as my AC people!

Excellent service from the initial phone call, to the completion of installation. Great price, product and wonderful customer service. My questions were answered completely and immediately. Thank you, Lannis Janssen, Family First Cooling and Heating,

I had an excellent experience with this air conditioning company. They are truly the best—very honest, reliable, and professional. They explained everything clearly, did a great job fixing my AC, and charged a fair price. It’s hard to find companies you can really trust, but they are definitely one of them. I highly recommend them to anyone looking for dependable and high-quality AC service.

I contacted Family First because of harrowing experiences with the company I was currently with. I felt the company constantly overcharged and looked to inflate bills rather than just repair. What was necessary or just do it not annual maintenance. One item that was needed was an ultraviolet light at which the company wanted a $1200. I contacted Family First because I had received the coupon in the mail for the same light to be done for $300. While they were there, I asked them to change the installation in the air handler because it was showing signs of mold, they did that efficiently and timely, and the price I paid for the whole job, including a two-year contract was less than the money quoted from the other company for just the light. They were fast. They were efficient and they were friendly. What more could you ask?