Reviews of local pros in Riverview, Florida
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Amazing customer service! Lisa was wonderful to speak with and she went above and beyond to make our situation better in a timely manner. The technician was fast and efficient, he even took time to explain what to do in the future if my problem occurred again. Super honest people with extremely fair pricing. I will be contacting them with any future needs and will recommend them to anyone in the area!
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Excellent service. Came right away, got my dead a/c unit working until my new unit was installed which was just a few days, county inspector came out and passed inspection with flying colors. Cant say enough about their excellent service and how nice it is to have a family business that gives back to the community.
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Had a total HVAC System replaced by Knights Air Conditioning in 01/2024. Lee and his staff were quick, efficient, professional, and honest (no attempt to upsell); the entire process took less than one week (from initial contact to install). I Highly recommend Knights Air Conditioning for all you AC/heating needs.
Update: Had a minor HVAC issue (unrelated to the AC/Heating system) come up during inspection when selling our house. Called Knights Air Conditioning, and once again Lee and his team resolved the issue quickly and professionally. I highly recommend you call them for all your HVAC needs. -
Drivers are going to kill someone someday. Running stop signs and driving like they stole the van.
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Two stars as the team both in the field and office are very nice.
I really wanted to like them after all the positive reviews and recommendations from family and friends. They maybe great for other systems, but we have a Ruud (UA17) that came with Econet. Long story short we're getting Econet Communication Failures and Wifi Module Communication errors, and are still.
First $85 visit, Team came out and saw some gunk in the line. Blew it out and said it's fixed (even though the float valve was dry). Me not being a A/C expert, thought that because the water was trickling not 'running' it would effect the system. Didn't fix problem, but did clean line and showed me how in future.
24 hours later or so, errors again. Call out again, and it's the condensers board. There was no 'H' for heat or something. It's not a heat pump, but again; filed it to not an expert. We got a new board via Warranty from Ruud and the team charged $650 to install it in about 15 minutes.
Same day as the team left, more errors, no A/C. We've spent $735 for 2 service calls, 3 visits, about 2-3 hours of labor. No closer to resolution, STILL having issues sucks.
If you have a Ruud Econet, I'd maybe consider a Ruud 'Pro Partner'
Edit Update: Went from 2 to 3 stars as the issue with our system apparently was rare and complex. I was 0-2 with two separate providers, so can't fault them I guess.
Another provider came in. First thing they noticed was 60amp power cut off was melted behind the fuse (had electrician put a new one). That still did not fix the communication issue. That provider was left in quesiton, and suggested we try and replace the same board Knights Air did.
At that point I wasn't willing to replace that, pay for that; on a whim. I went down the rabbit hole of communicating A/C. Went and bought shielded t-stat and re-wired the A/C just to be sure. This system needs to be wired in a daisy chain, so I had to re-run everything from condenser, air handler,coil, then a 'stub' on the end for the WiFi module.
As soon as I powered back up communication errors were gone.
We've been back up and running now for 1.5 months, and I've unfortunately learned way to much about A/C. Pretty much had to learn about everything about the UA17 and RA17 units, but the actually coil,A/C oil,etc. -
A few months ago my AC stopped blowing cool so I called Knights and a technician came by and told me that my coil was bad and was leaking. He even showed me a pic. It was hot and humid and he was able to get me by by adding in freon until I can get a quote on a coil repair or system replacement. I never got a call nor did they return my call that I left a message on.
Fast forward to today the AC still blows cold with that recharge. I even hired another “honest” company to do a check up on the system and to my surprise the Freon levels were right on and no leaks, so the coil was never a problem. If there was a leak in the coil you may or will see oil all over, which there was none in my system. The tech from this new company even told me that some technicians will show false leaks or pour dye in your system to make it look like there was a leak even though there isn’t, which unfortunately what happened to me. I didn’t get the name of the technician from Knights, but I did not appreciate getting lied to in order make more money plus we were not at a point where we can nor wanted to spend more money. Thank god that we have no leaks and that the system is still running good. Beware if you plan on using this company given my experience. -
5 stars. Emailed them during the SuperBowl, and got a reply and a schedule appointment before the game was over.
I continue to be impressed with knights. AC broke yesterday (100 degrees out). Same day service, fixed right . Charge was simple and easy.
AC fixed with no fuss and no upsell. -
Again, great service for our family.
I was provided an honest evaluation and explanation of my AC status. He determined that compressed attic insulation is culprit, and nothing was wrong with the AC. He guided me to TECO for a free energy evaluation. Lee could have generated $$$$ in fees for replacing a 10 year old unit, but I admire and appreciate his integrity that accompanies his skills. -
Knights Air provided the most professional and cost efficient service for me this past week! The office staff were very attentive and worked with me diligently to get my problem solved. They kept me updated me at every turn and communicated exactly what the timeline would be which I greatly appreciated! Lee himself was also very punctual and even provided a service after hours. His rates are very fair and it is clear he has extensive knowledge of his craft! Knights has a lifelong customer in me.
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What an awesome company!! You want thorough work and honesty, this is your air conditioning company. The company I used to use didn't check half the stuff Knight's Air checked. They came out to change the compressor, only to find out I didn't need it replaced. Saved me a lot of money. Other companies would have replaced it anyways just to make money. Not Knights!! You want great work and honesty call Knight's now!! Don't mess with anyone else!! Trust me!!
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I am 100% satisfied with everything about my interactions with Lee and and his staff as well as all the service he provided. They called and where able to arrive early, got right to work and quickly discovered why my issue was not the thermostat but the blower motor. They explained everything along the way in terms I was able to easily understand. The part had to be ordered and the next day they again called and where able to come earlier than I was scheduled for. NOW GET THIS, they left 2 portable AC units for us to use until they had it fixed. The service was excellent. I HIGHLY recommend Knight's Air Conditioning to anyone within their service area.
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I contacted Knights Air on Monday after noticing upstairs unit not coming on. They came out and diagnosed on Tuesday. They were here about 10 minutes. Received a quote for $935 to replace motor. The unit was only a year old so the motor was under warranty (they had to verify). So they said the charges were for labor. They acquired the motor and came on Thursday to replace. They spent 20 minutes to replace the motor. Everything seems to be working again. However $935 for 30 minutes total on site seems excessive. They said there was also a “transport” charge to pick up motor. But even with that this price seems very high.
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My wife and I used them once before and they were great. This week my wife called and they came out same day. Unfortunately our 14yr old unit could not be saved. They gave us a great price and even gave us portable AC units to use until the swap out. Amazing company.
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Amazing company! I called at 9:00pm on a Thursday and after some troubleshooting over the phone we scheduled a tech for the next morning. The woman I spoke to was incredibly helpful and very nice. The tech showed up RIGHT on time first thing in the morning and had our AC fixed in less than 15 min. So happy!
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We woke up to our A/C out of commission. After trying some troubleshooting on our own, we called Knight’s. They gave us some additional troubleshooting instructions (no charge!) over the phone and that did the trick. Thanks Knight’s! Highly recommend.
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I cannot express how much I appreciate this company. So many times Miss Lisa has walked me through how to repair our AC. Sending people out within 24 hours of a request. Everyone in this company has been such a blessing.
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Amazing. I have only good things to say Came the same day and had my unit up and running in 5 minutes. Knows his stuff and makes sure he gets to you when you need him. His prices were the best too.
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Summer heat, pregnant wife + AC problems are a recipe for disaster. Lee and knights air showed up quickly on a Sunday afternoon and got us up and running again. Lee was extremely nice and explained what happened and some ways we could help prevent it in the future. Would highly recommend to anyone in the area.
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I had an emergency situation and Knights air showed up promptly and fixed the situation. So very grateful for them and it didn’t cost an arm and a leg!!!
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You won’t find a better or more honest company than Knights Air. We had them come out to troubleshoot our system because it wasn’t blowing cold air. Another company had already come out and quoted us $1k for repair. The owner of Knights Air, Lee, came out same day and had troubleshot and fixed our issue in less than 15 minutes and even waived the service fee. I will never call another AC company again. Thank you, Lee and Knights Air!
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This family run business is an example of how all businesses should be run. The owner, Lee, personally took responsibility of installing a 4-ton compressor replacement under Trane parts warranty. Their labor pricing was incredibly competitive. They are knowledgeable. When you're facing unfortunate AC repairs, we highly recommend working with Knights Air Conditioning.