HVAC reviews in St. Petersburg, Florida
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Have used this company for years including buying a replacement unit and was always very pleased to support a small business as I grew up in the HVAC business that my Dad owned.
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Very knowledgeable, great job, explained everything. Great guy(s)
Very professional work ethic and experience. Very happy with the work on my ac units -
Dan Eaton was very professional and knowledgeable.He arrived early, answered all of my questions and worked quickly. Nice job!
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Operation air redid my ducts. Very happy.
They also serviced my AC many times. Professional and friendly. -
Our tech Mike C. is the best. He is professional and informative. Always a pleasure! Thanks Operation Air!
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Great job by the guys at operation air. They explained everything they were going to do, and we're quick and thorough. Wouldn't hesitate to call them again.
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Dan was very informative and I learned a lot about what I need to do to save money with my energy bill. He had a very sincere disposition on wanting to help me get my air bill down and where the problems were in my home.
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Timeliness, Thoroughness, Responsive. Truly a rare servicer to be found, Operation Air obviously did a fine job, first time out to repair ductwork through a Duke Energy program. And although there was one issue not discovered by the technician, the day the work was done, the owners, when notified, went out themselves to assess -- and discovered one missed area, then sent out the proper technician to do the final repair. ALL in ALL -- its RARE to find a company that is responsive, in light of a small item overlooked, then makes GOOD on it, without delays, without pointing fingers, and actually, the laundry list of items they went BACK to verify had been done, was well out of the scope of the original work they were contracted for. HIGHLY RECOMMEND THIS ETHICAL COMPANY. Sincerely Don W. in Pinellas County.
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Operation Air really has been a ....breath of fresh air! I scheduled a duct inspection through the Duke Energy program and Dan Eaton was the technician who came out. At the time, I was in the middle of a kitchen/bath demolition (thanks to a water leak:( and well, I had a walk-thru kitchen/bath at the time, i.e. no walls! ). It didn't dawn on me until the night before that this might affect the test. Dan was right on time and thankfully didn't make me feel like a dingbat for not realizing how this would affect the testing! So I rescheduled and Dan came back. It was refreshing to see the pride Dan took in his work. I also appreciated the fact that at no time did I feel he was "upselling", but rather giving me an honest assessment of my ductwork. I was relieved that the news was good and I just need a few minor tweaks and then my ducts/ducks will ...all be in a row!
Oh, and the customer service over the phone was also very positive and helpful. I recommend Operation Air's to anyone who appreciates honesty and integrity! -
Thank you Michael for a great job on the Maitence for the AC unit.
He was very professional and informative about what could be done to help the system to work better by adjusting the drain to prevent blockages.
Kind, friendly and efficient.
Things are staying cool around here, thank you! -
BEWARE!!! This company is very deceptive, lacks integrity and professionalism. I called a different company and Operation Air shows up. Apparently, they bought the number but fail to explain that they are not the same service and company. It's a scam company that is working in unison with Duke Energy to do all their duct work. They sent an unexperienced guy so that the owner can concentrate on duct work. I will be lodging a complaint with Duke Energy and BBB, regarding their Machiavellian techniques. The owner's wife couldn't tell the truth if her life depended on it. Keep pushing the button to push my post down.
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By saying Joe is one amazing human being is an understatement! He is so thorough, pays attention to minute details, CARING, sincere and very professional. He has spent many hours on our outside unit, in this heat, with not a single complaint to be heard from him. Thank you Joe!!! It’s a true pleasure meeting you.
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So I woke up at 5:30 am on July 1st, 2015, and our home was at 84 degrees and rising. We were used to 74 at the most. It didn't take me very long to figure out our 11 year old A/C unit had bit the dust making a horrible grinding noise when it would attempt to kick on. We already had an appointment with Operation Air to come out and perform a Duke Energy Duct Inspection in a couple weeks, so I called them and pleaded that they come out on an emergency call to help us out. They did and I watched as they did their best to save our old unit, but it was hopeless. We needed a new unit. Ugh, what a nightmare, and it was so hot and muggy.
At 8:00 am the next day, July 2nd, they arrived with a brand new A/C unit and air handler. I cannot imagine being in that business! When they weren't out in the sun installing the A/C unit, they were up in the attic installing the air handler. So happened that July 2nd was one of the hottest most humid days of the year with the outside temperature at 95 and the humidity peaking at 93%. Plus in the attic it must have been 120 degrees.
Our new unit was running at about 3:00 pm to our complete relief.
We've had them out several times since then for additional work, including the Duct Inspection and subsequent duct repair work, and we also had them install a high-end thermostat that I can control from my PC or iPhone.
Operation Air proved to be a very wise choice for us, Mike and Jennifer demonstrated a sincere dedication to make sure we were totally comfortable and completely satisfied. In fact, they and their team went above and beyond what we could expect during our time of need. We'll keep them on speed dial, for sure. -
Dan Eaton showed up as of a result of a Duke request, that somehow had some mistakes in it as we did not contact Operation Air to come out, we contacted another company.
The first thing he did was insult my lady. Then we asked for documentation on why he was here, and he provided bogus information, which we verified as just not true.
I asked him to leave, and not come back, and his comment was F*** you.
Great professionalism! There will be a complaint filed with the BBB and Duke energy. We just don't need this kind of company that insults people and then present lies. -
First and foremost, this company can be Trusted to do Honest assessments and work!!
They also participate in Duke Energy's savings programs. They thoroughly inspected our entire duct work in attic and offered up some knowledgeable, cost saving measures and fixed our problems.
Special shootout to two of their superstars! Dan and Dustin! Thank you for going the extra mile for us!
We took advantage of their maintenance program for our AC. If you han'vt looked into, check it out! -
Michael and team from Operation Air installed our system 16 years ago and it’s still working. AO always delivers fast, honest and impeccable service! Never lets us down.
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Operation Air is such a professional organization. They are responsive, arrive on time and technical experts in solving any issues. Thank you Michael and Operation Air for being the best.
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WOW!! Operation Air replaced old ductwork in our home. Our central air was an add on. The original installers made no effort to make the ductwork in the attic neat. When Operation Air finished it looked like a new home installation. Everything was neatly strapped to the rafters and very neat and tidy.
Technicians were here exactly when they said they would be. They were really polite. They explained everything along the way.
I would highly recommend!! -
So thankful for Operation Air. I had the duct test ran thanks to Duke Energy. They were so professional, diagnosed the problem with the AC system not cooling the bedroom. Explained what would be done, set it up immediately and did a professional and quality job! Highly recommend!
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This is a great company to work with !! Dusty and Dan went above and beyond to get the job done quick and it was done well !! Very knowledgeable, glad I went with them when I had my Duke Energy Audit done!! I would highly recommend them anytime !! Thanks Operation Air !
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We had our air-conditioning repaired once by Mike's Operation Air. Their response was fast, their work was excellent, and their price was reasonable. This year Operation Air installed an additional air vent in our condo; again the response was fast, work was excellent, and their price was reasonable.