Home Services reviews in Stuart, Florida

Tidal Tech helped us out with a leak detection after having our pool resurfaced. We had a jumble of plumbing and pipes at our pump left from the previous owners. Sean came out immediately to ensure our fiberglass pool did not sit empty for long. He explained exactly what was needed, the things that were immediate and what we can plan for in the future. He went above and beyond a typical leak detection. Very happy with the company and I would definitely recommend Tidal Tech.

I have left the first, original review of last fall below...Unfortunately, the hero became a buffoon. Last fall, Sean came to check our pool. Looked good at first: earphones to "listen to leaks", blue dye tests...Soon said "skimmers are leaking", but "you will have to find a company that fixes those, I don't, so I put some temporary epoxy for now...", and "I put some sealing stuff behind your lights, that should take care of it". And said he would come back "no problem" if it did not work. Well, it was soon obvious it did not work, leaking as fast as before. I texted Sean, who replied "I will stop by tomorrow"...He never showed up. I called him later in the day, he apologized profusely and started telling me about that HUGE loss he had in his family, but that he "would come in tomorrow". At this point, I said that after such a loss, he should take a week off, and I would be fine to see him a week later (I am both compassionate, AND learned to give people some rope to hang themselves after a previous year of dealing with construction people). "Sure, sure, that's nice of you, I will be there next thursday". Next week came...Sean never showed up. So I had my answer, and would not communicate with him again. So I turned around and called a REAL pool leak company, Red Rhino, who were a bit more expensive for diagnosing the problem (but I had lost $350 for nothing with Sean already); they did all the pressure tests on all the lines (something I had wanted, not done by Sean), blue dye, etc. They confirmed the skimmer issue, AND THEN COULD FIX IT (done, and I did see the mushy concrete at the base of both as the guy was fixing them); they checked the lights, saw Sean's gunk that just came floating out, and sealed them again. There was some improvement, but still there was a very significant leakage. I called them, THEY CAME BACK TWICE, retested everything for no extra cost, kept looking (they told me "we never give up"...), eventually brought a pro who found a subtle crack at the base of a light enclosure (I saw it, it was real); THEY COULD FIX IT, and did. None of the repairs was cheap, but there is NO MORE LEAKAGE NOW. So here is my recommendation: just get people who can really do the job first, from A to Z, and you will save some money in the end...A patch of epoxy and some gunk in the back of the lights may hide some problems for a while, enough for the "diagnostic warranty" to be over, but these are not real solutions. Sorry Sean, you burned yourself here. /************* For the record, here is my original review, written too early in the game after Sean was very insistent about getting a review: Sean is a super nice guy. Veni, vedi, vici. He came, he saw, he conquered (well, fixed). He was looking for a leak, watching, listening, using dye, eventually patched the lights and skimmers. HUGE improvement, if not complete resolution (still doing my bucket tests, we may need to dig a bit deeper...But from meeting Sean, I believed him when he said he would look further if needed). I am also planning to get him involved with other projects of pump, heater and panel replacements. To be continued!!! ************* Well, it WAS continued, as you can see above, and unfortunately not for the best!

The service was unbelievable reliable. Everything was done with precision. I am totally satisfied. This is one more person to go into the phonebook for somebody to go to for repairs. Great job.

Our pool had been losing a lot of water. Sean came out and ran several test and check the entire pool, pump, filter, pipes, and even put scuba gear on to check the bottoms drains. Found the leak and saved the day. Excellent work and good job.

I contacted no less than 5 pool companies. Because my pool was 20 Yrs old all five were only interested in resurfacing. They had no interest in evaluating the spots and discoloration. Tidle Tech came out and said they could acid wash my pool and that would remove 90% of stains. They were correct, I was astonished at the difference . Please see the included picture (sorry the light does not help) A definite line can be seen on the wall before and after the acid was applied. The project took two days. 1 to empty the pool, one to acid wash and refill. The cost was 1/10th what the other pool companies wanted.
Can not give Sean a stronger recommendation. Be patient as Sean works off Island Time.

I’ve used Tidal Tech to repair leaks and paint my pool deck. They went the extra mile to make sure it was done right. The leaks are fixed and the deck looks great! I won’t hesitate to use them again.

Christina was very professional and took her time with the repairs. We would definitely recommend Tidal Tech for any type of pool pump/leak repairs! Pool is working great! Thanks again

We knew we had a leak, just not where. I was expecting a major issue with a high expense. Christina came out, checked the pump, filter, heater then walked around the pool looking at the tiles and checked the skimmer. She found the problem quickly and repaired it right away. Nowhere near the problem I expected. I am very impressed and thankful. She also explained a lot about pool care and how to look for small problems before they become big problems. I would most definitely recommend calling Tidal Tech if you suspect a leak.

I had tidal tech resurface my bad pool spots. I have been dealing with Sean he is one heck of a guy, you can’t find them any better or nicer than him , my pool was a mess because my pool guys who I trusted did a lousy job maintaining it , as you can see pictures don’t lie, I trust Sean completely , I am very very happy with the work he did , i highly recommend him. He is honest and courteous. So any time you need any kind of service for your pool call Sean .

Tidal Tech was great to work with. They were timely, responsive, thorough, and very knowledgeable. They found and repaired my swimming pool leak that other leak detection outfits weren't able to locate. I definitely recommend them.

I called Tidal Tech yesterday and I explained to them the issues I had with my pool that I was I suddenly loosing over an inch a day of water. (To me it was an emergency).

Christina from Tidal Tech came to my house in less than 24 hours from my original call and did all the initial test for leaks. Within 30 minutes she discovered where the leak was and immediately started working to repair it.

An hour and half later the condition was corrected and told me if for some unforeseen reason I should have any problems with she would be back here immediately. The cost was minimal compared to all of other big name companies.

I highly recommend Tidal Tech for anyone who is experiencing any pool problems. Hopefully I will never need her services again, but again I thankful I found her. Professional, trustworthy and experienced.

The best of the best!

Helpful, kind, and quick response!

Amazing

Gr8 svcs

We recommend all our customers to Sunrise!!!

Came out found our leak he temporarily fixed till he comes back to permanently fix.

Bucket test works , but call Mike if you need the best

Mike, the owner is such an honest and reliable guy. Very affordable and very professional.

Mike came out on time. Found the problem and gave me multiple options for solving the problem. I Highly recommend his company.

This company really deserves the 5 star rating. Have used twice for different problems to keep my old pool going. Shows up on time and gives honest opinions. Fair pricing.