Reviews of local pros in Sunrise, Florida

4.7 based on 2851 reviews Back to the listing
    5

    I had James Brooks come to my home to detect a leak. He was excellent. Very professional and knowledgeable. He took the time to educate me on the situation and that was very helpful. This is definetly a worthwhile service and he was an excellent representative.

    5

    I cannot speak more highly on the services I received. It was such a smooth experience from start to finish starting off with the office staff Nick, Diane and Kristen. Everything was explained to me thoroughly and in great detail beforehand. Highly recommend technician Alejandro! He was fast, efficient and friendly. I will definitely be a returning customer should I have any issues in the future and would recommend to my family and friends.

    5

    Great experience with this company. Alex (Alejandro) was extremely professional and knowledgeable. He detected the underground leak in no time. He was patient as he politely explained and described what was going on with our leak. We felt confident in his work. He did not disappoint. He was able to locate point A and B of our underground leak. The office staff was also very kind and quick to answer any questions. Thank you for such a great experience. Definitely will be referring to friends and family.

    5

    I can’t recommend American Leak Detection enough. The tech, Alejandro, was very knowledgeable and efficient. He did a great job with the repair and completed the job in a timely manner. I also greatly appreciated the friendly and helpful staff. Nic, the manager, and the office staff, Diane and Kristen, were all very professional and provided excellent support.

    5

    I recently had a leak in my home in Weston. Alejandro Nacher was the lead technician assisting. Alejandro was outstanding—he quickly identified and resolved the issue. His professionalism and efficiency were top-notch. I highly recommend his services for anyone in need of fast and reliable leak detection.

    5

    I had a mystery leak that two other companies could not figure out. The crew from American Leak Detection was prompt, figured out the issue, and repaired it in a reasonable period. Jose and Adam did a phenomenal job. I would without hesitation recommend this company to anyone experiencing a similar leak.

    5

    Excellent communication and service provided by Devondro and the team at American Leak Detection. Highly recommend.

    5

    So I’m usually not one to write a review but I have to say James Brooks really impressed me. He was very detailed, patient and followed through on making sure we got to the bottom of the issue with my “leak” @ my house, which ended up being a faulty water meter. Nevertheless, James checked everything in the house and was very good at communicating everything he did. Well done James - thank you!

    5

    Alejandro did an AMAZING job detecting the leak in my pool. This is the second time (in a few years span) that he has serviced my pool. Their reports are very thorough and they explain everything to detail. They are the only leak detection company that I trust.

    5

    Technician James Brooks came to one of my properties, and he was absolutely great! He took his time to thoroughly discover the leak issue. He was very knowledgeable and helpful and was able to provide a solution.

    5

    We highly recommend American Leak Detection. It was our first experience and they had to come out twice, but they stood by their guarantee and they found our leak. Now we can move forward with the repair. Adam was very professional and knowledgeable. Diane the office manager was steadfast in their commitment to helping us resolve our problem. I saw reviews that said some folks had scheduling problems. Not our experience. They showed up the next morning after we called and they were reasonably priced considering what they had to do to find the leak. Highly recommend.

    5

    James Brooks of American Leak Detection is a true professional! He was able to identify the area where we had a leak and prevented us from having to rip out flooring across the whole house. I highly recommend James Brooks at American Leak Detection. The company was responsive, and he provided outstanding service!

    5

    Excellent service. Fast, thorough and professional. Neill was very good at explaining everything about our issue. I would recommend this company 100%.

    5

    I recently had an outstanding experience with American Leak Detection and highly recommend their services. From start to finish, the entire team was exceptional. The customer service staff was friendly, knowledgeable, and efficient in scheduling my appointment. They made the process smooth and stress-free, which I greatly appreciated.

    Alejandro, the service technician who came to my home, was fantastic. He was prompt, professional, and took the time to explain everything he was doing in a way that was easy to understand. His expertise was evident, and he quickly pinpointed the source of the leak. I was particularly impressed with how thorough and respectful he was, ensuring that the work was done correctly while keeping my home clean.

    Manager Nicolas also deserves special recognition. His oversight and attention to detail were apparent throughout the process. It was clear that he runs a tight ship and is dedicated to delivering top-notch service. Nicolas even followed up to ensure that I was satisfied with the work, which speaks volumes about the company's commitment to customer care.

    Overall, American Leak Detection exceeded my expectations. Alejandro, Nicolas, and the entire customer service team made a potentially stressful situation incredibly easy to handle. If you need reliable leak detection services, look no further—these are the professionals you can trust!

    5

    Charles did an excellent job both detecting the leak and then managed to limit tile damage during the slab repair. He took his time and explained every step of the process. After repair he tested and made sure everything was functional before he left. I would recommend American Leak Detection and if the service technicians are half as good as Charles you wont be disappointed.

    1

    Had a water leak where water was streaming out the front door from underneath the floor, they came out and had to stop because it was raining , said they would have to reschedule, I'm thinking they would be back the next day, nope, six days later they come back , hand me an official looking report stating the issue and a 3k estimate to repair. They wanted to knock hole in the exterior and interior walls, 3k did not include repairs of the walls:(....thought I should get a second opinion before taking such drastic measures. my normal plumber came out and within 5 minutes had found the issue and repaired it. Dishwasher directly in front of where they wanted to knock a hole in the wall was leaking, been one week since his repair and zero water leaking....don't recommend

    5

    Was the 2nd company I had out, wish they were the first. American found what the other could not. They have a much more technology advanced equipment to get the job done. 👍

    5

    American Leak detection really went above and beyond to help me set up my home with stream lab scouts and water leak detection sensors. The entire Of Equipment is very complicated. First all of the sensors need to be configured to the right Internet network of 2.4 GHz, which is not common. Secondly, the sensors are complicated to configure to the Streamlabs system... It was lots of Work but American Leak detection Did an incredible job getting everything set up for me!! in fact when something happened and I needed them to come back, they came back and helped me without any additional charges! after what I went through my home, I had a terrible flood because a pipe broke, and destroyed everything I am confident that with all this equipment it won't happen again! Thank you American Leak detection you guys are the best!!! Thank you very much!!!!!!!

    1

    I received complaints of a water leak from the unit bellow me. After multiple plumbers could not locate the source, a leak detection company was brought in by the downstairs unit manager.
    American Leak Detection of South Florida come on July 18th, the company visited and concluded the leak originated from under a toilet, recommending a new wax seal.
    The next day my repairman replaced the wax seal
    Fast forward 3 days later the entire unit was flooded. The leak detection company returned but insisted the toilet was still the source, attributing the problem to the repairman's work.
    At that point I had enough, I hired a plumber to perform invasive testing.
    The plumber began by checking the toilet but eventually had to open up walls and floors. The leak was ultimately discovered behind the tub.
    This company is unprofessional and clueless.
    The company's failure to find the actual leak caused excessive and preventable water damage.
    If I could give them zero stars I would
    STAY FAR AWAY!!!

    5

    Found our pool leak , isolated source so it could be plugged until repair. Came back, did repair, put turf back in place . The cleaned up area and you couldn't tell anybody had been there. Very pleased with Jaun and his associate. Excellent work. Would not hesitate to recommend.

    5

    Dishwasher stopped mid-cycle so I called Commercial Appliance Parts & Service, LLC. They came out, found the issue pretty quickly, and got it fixed without dragging it out. It’s been running fine since.