House Cleaning reviews in Tallahassee, Florida

I did not appreciate the "high pressure" sales tactics used by the guy who came out to the house. He told me he would except a "yes" or a "no" but not a "maybe" to the price he had given me. My partner was at work and I would obviously have wanted to discuss the cost with him prior to making a commitment but LeafFilter did not give me that courtesy. Maybe this technique of pressuring people works with other potential customers but definitely not me.

I can't speak to the quality of their work, only that these are not honest business people. After their estimator used high-pressure sales techniques to get us to sign their contract, they then decided it wasn't worth it to them and tried every trick in the book to get out of it. Instead of just coming clean, they delayed, dissembled, and defrauded. We gave them every benefit of the doubt, but were left astonished at their bad faith. I wouldn't let them touch your house. But I'll probably let the Better Business Bureau know about them.

Leaf Filter does work, but in specific areas of my roof the debris from Oak Trees, specifically the Oak blooms get caught on the filter, (per the Rep who cleaned off this area) because of the grit from the shingles get caught on the filters and the blooms buildup and cause the water to flow over the gutters.
In 98 % of the rest of the roof line there is no water overflow.

Professional removal of old gutter system and installation of the new LeafFilter system was done in half a day. The system not only looks great but functions wonderfully!

We signed a contract to have gutters installed on our new home Friday, 7/30/21. Although the company charged my credit card 10% of the cost of the job a few days before, no one called to let us know when they were coming on the 30th. So, on the morning of the 30th, I called the customer service number and explained that I took the day off of work and needed to know when they were coming. A few moments later, someone from the local office returned my called. They told me that they would be out around 1 PM. The actual person that was doing the installation then called me a few minutes later and explained he wasn’t the guy scheduled to do the job, but since he was asked and he has the materials, he’ll be at our home after he completes a job in Georgia that they did not complete the day before. I said no worries, but explained I took the day off. He chuckled and said, “uh oh, that means time and money!” So they understood the significance and the importance of getting the work done on the 30th, as the contract stated. Fast forward to 6 PM, no one showed and no one called. The following Monday, August 2, I called the customer service number to request a refund of my deposit since no one showed up or bothered to call me. I was told someone from the local office would call me, but that never happened. Finally, after getting no response, I asked customer service for the local office’s phone number in Tallahassee and called them directly this morning, August 4, 2021. The person I spoke to said that he would speak with their finance people and my refund would be processed. There was no apology, no shock that no one showed up, no concern whatsoever that they failed to show up to complete a job despite, charging hundreds of dollars for the deposit. Very unprofessional and I would not recommend. I’ve since learned they grossly over charge. So, it was a blessing in disguise that they breached the contract and failed to show. Let’s see how long it takes to get the refund.

Update: as of August, 14, 2021, still no refund or call back from the local or regional offices, despite promises that I’d receive same. Just saw the comment from the owner below. I’ll try to call this number this weekend, but I’m sure I spoke with someone from this office yesterday. Sad.

Since a house is such a big investment it's worth protecting. We really felt we did that when we had LeafFilter Gutter Protection installed. That fact that the product warranty will stay with the house even if we sell is also a huge plus.

LeafFilter was very affordable. The salesman not only explained it in detail, but demoed the product against samples of other gutter protection products. No pressure sales. They even offered a military discount. Instalation was fast and the installers were friendly and professional. Performed as advertised! Highly recommended this product!

I was somewhat concerned that the installers could not speak English, they were fast and efficient. Also the Leaffilter manager came out later to inspect their work and said all was done correctly. I'm pleased so far but I've only had them for a few weeks.

contacted LeafFilter and scheduled an estimate on Wednesday, May 18, 2022. I scheduled to meet with the estimator on Thursday, May 19th at 11AM. The estimator arrived on time and was very courteous and did not engage in any pressure sales techniques. Once we agreed on work to be done I signed the paperwork and he scheduled the work to begin the following day Friday, May 20th.

On Friday I received a call from the installer advising me he was at my residence. I informed him I was on my way home and he could begin work. At that time he told me he had hit one of the brick walls on either side of the driveway. When I asked how badly it was damaged he indicated it was destroyed. When I arrived home I observed the wall had been completely destroyed and he indicated he had hit it with the rear tire of his vehicle. He stated he could repair the wall himself but would have to come back at a later date after he found similar brick. He began removing the old gutters and putting up the new gutters. Approximaey 3 hours later I looked outside and he had left leaving a crumpled pile of old gutters in the middle of my front lawn. While i had no issue with the new gutter installation he left without providing a business card or contact information.

When I discovered this I began calling LeafFilter Customer Service. I called them no less than 6 times and each time I was told by the call taker how sorry they were to hear about my problem and this was being "elevated" to a Manger who would contact me by the end of the day. I called Friday, Saturday and Monday and have yet to hear from anyone associated with LeafFilter.

When I was given my estimate I was told one of the benefits of LeafFilter was that all aspects from manufacturing to installation was done by LeafFilter. What I learned is the installers are simply subcontracted by LeafFilter.

At this point I have mangled gutters laying my front lawn and a brick wall in pieces in my driveway. If this is the level of service and respect one can expect from LeafFilter I would not recommend them to anyone. The fact that I contacted them no less than 6 times over a 4 day period regarding damage their employee did to my property and not even a courteous phone call in return should tell you all you need to know.

We had a 30' section installed to determine if it worked as advertised. It worked extremely well, and we are very pleased with the function. After listening to the technical workings associated with the filter and all, we understand how it works, and that is why it functions as well as it does. We will order more. You get what you pay for in this case.

We own a rental property and decided to put on gutters to protect our investment after installing a brand new roof. We chose LeafFilter to do the work. They incorrectly installed the gutters which caused water damage, which their own technician acknowledged. He said the company would fix this damage and make it right. They have not! They did re-install the incorrectly installed gutters after a lot of back and forth, but had to get "corporate" approval to fix the water damage caused by the incorrect installation. Corporate decided this was due to owner neglect (clogged gutters), which is ridiculous as my husband meticulously keeps the gutters clear and blows off the roof on a regular basis in an effort to keep this from happening. We are considering legal action, but save yourself the trouble and BUYER BEWARE! They DO NOT STAND BEHIND THEIR WORK AND WILL NOT FIX THE WATER DAMAGE CAUSED BY THEIR INITIALLY BOTCHED WORK! Gutters are to avoid water damage, not to create it. But if you choose this company, then you will be on your own to fix the damage the may cause. They have all these one star reviews for a reason.

Happy with the entire experience. Great customer service. Came out same week I purchased. Quick installation time, couple hours.

Very easy scheduling an appointment. The sales representative was punctual and professional. The product gives the roof a fresh new look, definitely better than the “wire” which was there. The installer got the job done regardless of the rain. The minor roadblock on my roof was handled. We’re quite satisfied. Thanks!

Installation crew was fast and efficient. They arrived at the scheduled time. They cleaned up installation area before they left. Did a good job of installing the filters, from what I can tell on the ground.

Your salesperson, Michael Eaton, was very knowledgeable and personable. He explained the product thoroughly and had samples available to show me. He was quick in measuring and giving an estimate on the spot. A very nice experience! And the installers were quick and neat, no debris left at all ! Thank you for great looking and performing gutters!

I can't say that I am unhappy with the product as it was just installed and has great reviews. But my installer was a big issue. The day they were supposed to install they said they would arrive between 8-12. Around 11 I got a call that said they would be a little late as they had a flat tire. Ok. I understand. At 1:30 they were still not here so, I had to cancel because I had to be at work. Later that day the scheduler reached out to schedule another day.
We decided on Saturday . They arrived at 10, four guys. Got out of truck saying they would leave one guy here to cover existing gutters and be back that afternoon to install new gutters and finish the job. Four o'clock comes and someone knocks on my door and says they will be a while yet. I said that I had an appointment and would be leaving at 5. Guy calls me that night and says he can do it tomorrow between 8-9. He finally shows up at 12. Promptness is not their thing I guess!

Had Leaf Filter installed one year ago. What they don’t tell you is that all of the debris sits on top of the leaf filter and not in your gutters. It does not protect your house as they say it does. It does not magically blow off debris because of some special screen they use. You still have to deal with the debris sitting on top, falling off the edge of the gutter filter onto the side of the gutters onto your house. When called to come check that the filters were working properly they sent someone out that couldn’t help. They did offer to come out and blow the debris off of the gutter filters for $175.00. So tell me the purpose of these? Not at all what I expected of what this company offered in their sales pitch! So disappointed with this decision!!!!

Carlos, the sales rep., was very through in his presentation. Everything he shared the installers would do was done. They unclogged my gutters (which I was paying another company to do), cleaned up the work area before leaving, answered all of my questions, and provided before and after photos. TREMENDOUS JOB!

The salesperson was very helpful but biased, and the installers were very nice and professional! I asked the salesperson if we could just install 15 feet of the gutter and connect it to the undamaged portion, and he said he'd call in and find out. They said that I should do the entire 70 feet of gutter. When the installers arrived, they asked why I was replacing the whole 70 feet when "he said," We could just replace 15 to 20 feet of it.
The salesperson contacted me, and I explained the above to him. I said it would be nice if they sent me $500.00 for selling me something I didn't need, and I brought it up before installation. He said he would check with his leadership. I haven't heard anything except for this survey request, so here it is.

Gutters look great and I don’t have to clean them out anymore! Yay no more ladders!

Updating review: Found out that we were lied to and the leaf filter was not installed with our gutters even though that is the entire reason we called the company and paid the price we did. Do not trust these crooks. They are frauds. They will lie and tell you that you are paying for and getting a leaf filter and not install it.

The guys that came out here were very polite and professional. The work they did was immaculate. They ended up having to trim some of my roof for the gutters and it looks very very professional. I couldn't have picked a better crew to do the job. A job well done.