Cooper's Plumbing & Air

I had an emergency repair. Zach Johnson was very knowledgeable and did an excellent job! He researched my plumbing fixture from the 80s, explained at each step and provided reasonable recommendations and options. Awesome!

Zach Johnson came out last week to a house we were in the process of buying. We asked for several estimates on plumbing work. He spent a good deal of time inspecting all the issues, explaining what could be done, and then gave us great detailed estimates. These were very useful. He even called back with follow up info on an AC question we'd asked. Thank you Zach!

Disappointing experience. Called for help with a minor kitchen drain clog at my rental while I was out of town. First warning sign was that the technician tried to upsell me on multiple unrelated issues at the house. Second warning sign was he refused to so much as look at the clog until I authorized an additional $339 charge for him to “take the auger off the truck.” Didn’t matter whether the clog actually needed an electric auger or not. Together with the $159 dispatch fee (which covers no actual service, just the cost to have them come out), I was billed $530 to fix a simple clog that took very little time to resolve. I asked the technician to have a supervisor call me, and the supervisor did so. We had a good conversation, but despite several texts to attempt to follow-up, he never reached back out to resolve the issue.