Reviews of local pros in Temple Terrace, Florida
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Most incompetent repair company ever. Showed up 3 times and still hasn’t fixed the washer.
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Ted came a day early! He was friendly and very knowledgeable. He ran diagnostics and fixed my fridge in 30 minutes.
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Collin did a terrific job. Several techs tried to fix the refrigerator but were not successful. He has elevated the issue and I believe the issue will be resolved
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Awesome service. This is the third time he came for the same reason. He got the system working again. Spent time
To explain what he was doing. -
He was very good! He explained the issue in great detail. But now my clothes are not drying AT ALL!
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Andry was on time and communicated to me everything that he would be doing. He did an excellent job.
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Chris arrived on time. He diagnosed the problem, fixed my leaky washing machine, and kept me informed throughout the process. This has been a very positive experience.
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The technician that came out was very professional and knowledgeable. He took the time to explain in detail what is findings were.
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Very disappointed, very same company came to fix the same problem 5 months ago, changed about $300, and issue appears again and this time we called assuming we have warranty, apparently no warranty and quotes $400, for something routine sensor replacement, job of 30 mins work and doesn’t show details of price. Unfortunately, we had to go with this company as recommended by LG.
Strongly recommend not to consider this company for any sort of work. -
Mr. Efrain is the nicest service representative from Sears. He did a great job servicing our refrigerator. Thank you for sending him. Sears is a great company
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Frank C. came to service our refrigerator. He and Anatole were right on time. They were courteous, worked well together as a team.
The Kenmore refrigerator (1977) could not be repaired as parts are no longer made for it! Frank gave us good advice where to buy a new one. We were surprised that he actually remembered repairing
our same refrigerator many years ago! Suzanne and Bill Lorenzen -
My refrigerator died Monday night so I called on Tuesday but I couldn’t get them here until Thursday. But the rep was great! I got someone else. I had a new refrigerator on Thursday afternoon. This is Florida and I have to refrigerate my food I might call them again if it’s not a rush. Thanks
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Casey was amazing. Truthful and honest seems very knowledgeable on ac units. Was a pleasure to have someone come to house that actually did his job and was amazing!!!!!
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Antonio sas very good, he explain what was going on. Only thing I would suggest is thet when ordering parts ket thr customer know thst it will be mailed to them. I got a UPS parcel without expecting it
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Kasey was excellent! He explained what the draining issue was and stayed and worked on it until things were back in working order. I couldn't thank him enough for the job he did!
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Sears was very professional and communicated with me frequently on my appointment time. The techs were knowledgeable and promptly fixed my issue and educated me on why it happened.
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Very professional and efficient! Courteous and cleaned up trash! Technician did his job very well! Sears scheduling not so much! Took three weeks to get someone out for an broken AC with the temperatures in the 90’s
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Service guy was great. He showed up late but, he was very apologetic. Lots of text to let me know what was going on. The shame of it is I bought an expensive ac. A Kenmore elite. I was told I had a 10 year warranty. Only to find out I didn't have one. Very shocked. I thought Sears a great company. I guess the old Sears is long gone. Very sad.
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Had an appt. The tech texted and said he was delayed his text said to call or text. I did both. He canceled my appt. he said he called and I did not answer. I called him twice and sent two text to him. Your customer service sucks. This is not the first issue I have had with scheduling.
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had an appointment scheduled today (9/30) for a washer repair service with an 8am-12pm time frame. got a notification that the tech wouldn't arrive until after 1:30ish. this was after service being canceled on Friday due to the hurricane (understandable), and a separate service for the dryer cleaning that was supposed to be on Wednesday (9/25) that they just didn't show up for with no notification.
update: roomie, who scheduled the service under his name, stayed home from work to wait on tech today. was just notified from him that the after 2pm service, which was delayed from the 8am-12pm window, has now turned into 4pm-4:45pm. I would've already canceled and tried another company if he didn't already take the day off to wait!
update 2: after 6pm now, and tech still hasn't come -
The technician Angello was very professional and exercised a lot of patience in making sure that the system was vacuum properly to prevent any potential problems. Continue to be a beacon in your approach to your craft Angello.