Reviews of local pros in Vero Beach, Florida

Abe came and replaced the plumbing for our shower and updated our fixtures. He came back the next day to replace our water heater that was on the fritz. Very professional and courteous! This is the 2nd tech from Freedom Air & Plumbing, and we are very pleased with their work! Abe was very knowledgeable and his keen eye saved us from a potential water damage. We appreciate all the work done and the advice for other upgrades to keep our plumbing in good condition for years to come. Definitely recommend this company and their professional technicians!

We had Greg R come out he was really easy to work with and answered all the questions we had and fixed our issues will definitely work with this company again

Breyson was very polite and respectful besides explaining everything he checked in our A/C system. He suggested a piece of additional equipment and explained why it’s important to have.

Archie was courteous, professional and knowledgeable, he explained everything that he did, which was great because we don't know anything about air conditioners, would highly recommend this company. Thank you Archie!!

I had my ac mini split unit motor and filter / pump system fixed by this company late last year. Initial cost was to be $200 or so to flush line, but after everything that could go wrong did go wrong I ended up paying around $1,000. On first day the mini ac started to make a rattling noise which became more common as days went on. After I could not stand the more constant noise I called them a couple of days to set up an appt. A technician was suppose to be between in my residence between 3-6 but showed up at 7 pm without a call he would be arriving after 6. I showed him the mini split and noise. He places fault on me because my ac main is not functioning probably which per him caused algae to build up in my mini pump filter system of my mini split. He offered to flush for a charge. I’m confused . Their slogan is “ how can my family help your family”, but they don’t even have common sense that first person who installed filter pump does know what he was doing. Why would a job that was done incorrectly be expected to pay to fix their error. Word of mouth is a powerful thing and I’ve heard from colleague that this company has a lot to be desired.

Jason was awesome. He explained all of my plumbing issues and really helped get my issue resolved. He was very informative and helpful.

Jason has 39 years experience and was amazing. He answered all my questions. Very professional .

Took longer than normal, the Ac was serviced to add coolant only to still not be cooling effectively. I paid over 300 dollars have my Ac not cooling again and it started being that way a few days after. Besides the fact I was told multiple times it would cost me 69 dollars total for the service,the technician said it would be 369 dollars after he was done. No stars from me. This had to bd the worst AC company I’ve ever dealt with. It’s only been a couple weeks. I don’t even think he checked the filter or anything! Never again. And as u can see, set to 73 but the inside is temping at almost 80.

On time and fast efficient service. Jason was so easy to work with. Presented the issue and the solution. Made the call a pleasant experience.

Archie arrived on time and repaired the system promptly. He then started with the system maintenance. We were grateful that he recommended our systems very old electrical box be upgraded to a safer box with a nice discount. He is honest and trustworthy.

Quick response with a tech same day and all downhill from that point on.

First tech was polite but admitted he couldn’t figure out the issue after an hour. No problem at all, I’m understanding.

Day 2, second tech is 4 hours late and gives up after 20 minutes. Again I’m patient.

Day 3, third tech is able to diagnose what he believes is the issue. Says he fixed it temporarily and will have the part ordered for replacement. Temp fix lasted 2 days, maybe 3.

3 weeks and 5 phone calls later, no one can tell me where we are in the process, or if the part has even been ordered. Talked to multiple people in the office and no one got an answer and called back. I was just left on we will find out and get back to you….. 5 different times.

6th call was to tell them to keep the service call money, fire them and tell them to never contact me again.

3 weeks with no HVAC system in central Florida is why they deserve 1 star. I’ve never had anyone conduct business this poorly. All I asked for was communication. If the part wasn’t available or backordered that’s all you have to say. I simply received no answers.

The install was thorough and well done. New copper, PVC, and some wiring. Very happy with the results so far.

A seal under my bladder tank started leaking. Abe B came out, located the leak, and then resolved the issue. He was awesome the entire time. I will continue to use Freedom Air and Plumbing when I need work done.

Breyson V did an awesome job with the HVAC maint.

My ac broke and had to call for emergency service. The people scheduling service were super kind and efficient giving us an accurate ETA and a heads up call before our technician arrived. Randie M. Was super knowledgeable, respectful and had all the tools to service the ac unit. He was also able to answer our questions, educate us on how to take care of the unit and suggested future considerations for the unit. Happy with the service!

I called Freedom to detect a water leak in my master bathroom and specifically asked them to detect the water leak.I already knew I had a leak I called them to detect it and give me a quote to fix it. They gave me a choice of repiping my house or probably tearing up my bathroom floor and I would be responsible for restoring the damages.
Then they proceeded to tell me it would cost another 840.00 dollars to detect the leak on top of the 89.00 dollar service fee to come over and tell me I had a leak
Needless to say I found a person to detect a pinhole in a pipe behind my vanity and fixed in a matter of 30 minutes tops. All for 200.00
Freedom is misleading and was dishonest.

Greg came to do a 6 month maintenance on our AC system. He was pleasant and efficient and identified a problem with a valve. It was covered under warranty, and he got the part and fixed the problem the same day. His knowledge and experience were obvious. We were very pleased with the quality of service Greg provided. Freedom Air is fortunate to have Greg representing them... a true asset to the company and should be valued accordingly. Thank you Greg .

Our plumber was very respectful and helpful. Very knowledgeable and fixed the problem at hand as he could. I would definitely recommend this company and use them again

Great local company! They come check on your AC to make sure it’s running great then give you a discount if it needs parts or whatnot…. Randie went above and beyond and was very kind. He explained everything in such a professional manner. I used to use a smaller company located around the corner, but these guys text to remind me and make appointments! They even take applepay :)

I recently had a great experience with their plumbing service replacing my busted hot water heater and couldn’t be more satisfied. From the moment I called, their response was incredibly fast—someone was at my door within two days which was a relief given the holiday week. Communicated by text to let me know they were coming and confirm my appointment. The plumbers were not only friendly and professional but also took the time to explain the problem and the best course of action in a way that was easy to understand.

What really impressed me was how thorough the cleanup was after the job was completed. They left the area spotless, which isn’t always the case with other trades. As for the pricing, it was fair and transparent, with no hidden fees or surprises. They even gave me a breakdown of the costs upfront, so I knew exactly what to expect.

Overall, it was a hassle-free experience with excellent service, and I’ll definitely be calling them again for any future plumbing needs. I purchased their annual service contract. Highly recommend!

Darriel is absolutely terrific. Great great technician and a wonderful man. There are very very few workers that have is abilities and a friendly and helpful personality. Keep him because he gives your business great quality service to the customers. He is a great man.

Working with this company was honestly a great experience, from the initial phone call to the technician. I had a bit of an emergency they were at my home in two hours! Not to mention I called at 4:30! The technician Keith was beyond professional and knew exactly what the issue was. I will definitely be calling them again!