Electrical reviews in Winter Park, Florida

4.6 based on 401 reviews Back to the listing
    5

    Our home warranty company was unable to promptly schedule an electrician to service a breaker box issue resulting in our AC turning off constantly (not ideal in Florida!). We called Palmer Electric for an emergency appointment to finally solve the issue. Both Bob and John were prompt, professional and empathetic (such a relief after our home warranty company), and our issue was resolved quickly and for a very reasonable price at 9 PM. Highly recommend!

    2

    Palmer is very slow to return phone calls. When a job is done it seems to take forever to come back and inspect so the paperwork can be released from the DPBR.

    5

    Jason Reeves was fantastic! He came out same day to fix an electrical problem that was discovered during a kitchen remodeling. This kept us was stopping work on the remodel project. I would love to work with him again in the future.

    5

    The electricians were spectacular on a long job today. Jason especially went above and beyond to make sure everything was working correctly before he left! I would definitely recommend them again.

    5

    PE is awesome! They came out within 5 days and chased down a mystery problem. We thought we had a bigger issue than it turned out to be, so we actually saved a ton of money using PE. Our electrician, Michael, was very thorough and worked VERY quickly to keep the cost down as well.

    5

    I called Palmer Electric yesterday and Will Reddick was here this morning - quick response. Will was so polite, neat and efficient. He quickly diagnosed our problem and repaired it. He explained everything to us while he worked. He did a great job and cleaned up his work area when he was done. I was impressed and and very pleased with the cost of my service. I would definitely call Palmer Electric again and have Will as our service person.

    5

    Exceptional company! Palmer Electric is always fair and professional! Their electricians are very knowledgeable and they always provide a realistic and reasonable estimate up front. On the one occasion that a job was outside of the quoted price, they were extremely fair and transparent on the resolution. After numerous disappointing experiences with other companies, I have finally found an electrical company I like doing business with!

    5

    Your electrician, Jason, did an outstanding job in installing an electrical outlet in my garage. He was friendly, fast and efficient. Highly recommend Palmer Electric for all your electrical needs!

    5

    Working with Palmer Electric was fantastic. They were professional and did the job quickly. I thought their rates were reasonable, and the job was completed faster than I'd expected, which saved me money. Ignacio was very polite and answered all questions and concerns I had.

    I highly recommend this company for electrical issues and service.

    5

    I first called Palmer to get help installing 2 fans & to fix my bathroom lighting. They got the job done the 1st time at a good price.

    I was so happy with their work that I called them again to set up my home security system. They did a great job too! I love that I can monitor my home from my phone! I also get alerts when my alarm is "on" or "off" and I can control remotely my lights & thermostat. Thank you Palmer! You are the best Orlando electricians I have worked with!

    5

    We were having power issues with an area of outlets in the kitchen. My problem was diagnosed with another company and was told the main breaker needed to be replaced. That company was unable to complete the work order the same day as guaranteed so I opted for a full refund. Blessing in disguise really. I reached out to Palmer who with a full schedule still came to see. Turns out the lugs for the breaker needed tightening and no replacement was needed. Save me hundreds of dollars. Unfortunately integrity is dying with these sort of services. Not the case with Palmer. You folks are awesome!!!

    5

    I had a great experience with Palmer Electric. I had to have my main circuit breaker and meter base replaced. I opted for a few other things to upgrade my service and add generator hookups.

    The original call was handled in a day (as well he tightened up a few things to ensure we wouldn't have problems before the work could be done). I received a written estimate in a day. When I approved the work and put down a deposit, the work and ALL associated work (permitting, scheduling with Duke for power down and restore) were scheduled within a few weeks which is impressive considering the coordination required.

    I did have lots of questions about all of this and did call the office a few times between scheduling and the work to ask questions. The staff was always more than happy to talk to me and explain how things would happen. As well, I requested a few changes to the original quote and these changes were added without issue.

    The quote was very reasonable for the time and materials that were required to do the work. I did get another quote from another local electrician I had used previously and the were within 100 of each other. I just got a MUCH better vibe from EVERYONE at Palmer that I had contact with. They all seemed very happy and more than willing to work with me.

    The day of the work, they showed up at exactly the time they said they would. Ed was a pleasure to work with, he got the work done very promptly and the result is very professional looking.

    It was refreshing to see them interact with other companies (Duke and the City permitting) so professionally and cordially.

    I will be using Palmer for any of my electrical needs in the future.

    5

    Jason Reeves is amazing! He not only solved my specific electrical issues very quickly, he was able to identify other related issues and solve them very efficiently as well. He is extremely knowledgable and also kind and courteous. Absolutely fantastic.

    5

    I used Palmer Electric after Hurricane Ian to replace my meter box and electrical riser on my home. A tree had fallen on it rendering it useless. John from Palmer Electric was immediately responsive to my call and came out same weekend to quote me. The quote was very reasonably priced! Ed from Palmer Electric responded and completed the work did an Amazing Job. They scheduled me from 12-4 pm; however, Ed arrived at 9 am way ahead of schedule. Palmer Electric set up the inspection and called the utility service for me as well and I had power the same day install was completed.

    Palmer Electric was great in every facet and I would highly recommend them in any and all electrical work you need to complete! Thank you Palmer Electric for your dedication!

    5

    I had a bad neutral between the transformer and my house. They listened to what was going on and said it was not a problem they could fix. Palmer advised me how to contact OUC to get this resolved. That kind of integrity is refreshing.

    5

    Big big big shout out to Thomas with Palmer Electric. Our assisted living facility lost power due to a burnt wire and not only was Thomas there after hours he saw it through until the very end. His integrity and professionalism is top notch. Good man, good company. So thankful for people like this. 🙏🏻

    3

    UPDATE: after leaving my review, almost immediately Chip from Palmer reached out to address the issues I posted about. He was extremely professional, apologized for his employees lack of professionalism & said he strives to train them to go above & beyond. He was disappointed to hear that anything less of that was displayed. He wanted to make it right & did so by sending someone out to tidy up my yard to assure nothing was left on the ground that my pups could get into & took care of all the the debris I had picked up and sat on my patio table. I hope that the employees that were sent out took this as a teachable moment and strive to improve their workmanship in the future when working on other residents electrical issues. I appreciate that Chip takes pride in assuring professional as a lot of business don’t these day.

    I’ve been having electrical issues for the last six months. I finally called Duke Energy because my lights were constantly surging in my home and Duke came out to do an inspection and said they couldn’t turn on half my power due to a severe fire hazard and a bad lug. Palmer had come out 6months ago and did not stress the severity of the issue with my property manager so nothing was done. Duke booted the bad lug so that the surging would stop. The surging did stop. My Property Manager sent Palmer electric back out to inspect the situation. The electrician talked nothing but poorly of Duke, said the boot was stupid and removed it, throwing it in my yard knowing I have dogs. The surging began again & I didn’t feel safe in my home. I called Duke after that and they stated a boot should never be removed unless the repairs are being done at that time, which they were not yet going to be fixing the day this occurred. Palmer came out yesterday to replace my electrical panel and left a ton of trash including metal bits all in my yard. This is rude, disrespectful & not professional; clean up after yourselves. I’m attaching a photo of all the trash I just picked up this morning from beneath the electrical panel.

    5

    Joseph was excellent. My electric request was pretty straightforward but he handled a couple of unexpected problems efficiently. Great communication. Scheduling was easy and straightforward. Overall a great experience. I will use Palmer electric again.

    1

    Called this company, after hours as my electrician bailed. So I saw their site and they advertise "We provide 24/7 Electrical Emergency Services"

    Told the lady that picked up the phone about my challenges. Then she says that she is just answering service and needs to page someone to see if they can come. That 24/7 services are based on availability.

    SO THIS COMPANY LIES ON THEIR SITE.

    She took my information - its been a couple hours and no phone call or text.

    NOT A RELIABLE COMPANY

    5

    We had work done on our home, which caused multiple electrical issues. Called Palmer Electric and they sent Jason, and he quickly figured it out.

    He was professional, and personable. We even had a couple of other jobs done while he was here!! Professionals are a must when encountering electrical issues, so money well spent!!

    1

    The worst customer service I’ve ever experienced. I have an emergency at my job. I am trying to get a hold of somebody as soon as the call did not go back one time. I asked her if I could leave a message and the woman on the other end, started getting very hostile telling me you need to just leave a number and someone will call you back. Terrible experience do not use Palmer electric.