Reviews of local pros in Winter Park, Florida

Fantastic service!! We found Hector when he was referred to us by a friend and he was very friendly and HONEST! Wasn’t trying the usual upsell that you tend to get from others, and he delivered on everything he promised in the timeline he promised. Highly recommend him to anyone in need of AC service/repair/replacement!

Hector came highly recommended from our neighbors and did not disappoint. We called in a moment of need as it was July our A/C was 16 years old and ready to be replaced. I called HMS and had a conversation with Hector about our old system and what he recommended I replace it with. He didn't try to over sell me or push to hard and provided an estimate at a reasonable rate.

In due diligence I spoke to another company and they needed to make an appointment (which they were late for) and come to our house. Then they had to have this big sales pitch complete with flash cards. They told me how they don't hire criminals and and this brand sucks and they are the best and sell me stuff I don't need and then give me some inflated price. On top of that they didn't want to take no for an answer. Before this I had planned to talk to a third company as well but I couldn't sit through something like that again and accepted the bid from HMS.

Hector showed up when he was scheduled. Did exactly what was promised and everything was installed cleanly and professionally. Can't ask for more than that.

Professional and trustworthy company. HMS Heating and Air Conditioning installed our AC unit in 2020. We were extremely happy with that experience. Our AC went out the other day (2024) and I called them for help. They responded immediately and fixed the problem (faulty capacitor) at a very fair rate. Another great experience. Highly recommended. Thank you!

Of the 5 quotes I got for a new AC unit, Hector’s was not only the lowest, but the most detailed.

He showed up when he said he would, he explained what was needed and how it all worked, and installed it effortlessly. Hector went out of his way - at no charge - to make sure this nutty door a past owner installed was customized to fit the new unit.

When I was worried there was an issue, a few months after the install, Hector came immediately and checked it all out.

Hector is prompt, honest, courteous and out of his way helpful. Would hire him again in an instant

New AC Install - Couldn’t be happier with the outcome. Great service as well as great follow up. Hector is very knowledgeable and suggested exactly what we needed for our home. Would highly recommend to anyone needing any type of AC service from maintenance, repair or new installation.

Air Conditioning and Exhaust fans Installation: Impressed by Hector's Expertise and Professionalism with HMS Heating and Air conditioning LLC

I recently had exhaust fans in two bathrooms and an air conditioning unit installed, and I'm incredibly happy I chose Hector's company. From the very beginning, I was impressed by his:

• Expertise: He clearly explained my options, answered all my questions thoroughly, and gave me honest recommendations. He wasn't just trying to sell the most expensive option, but truly listened to my needs and budget.

• Professionalism: Hector was punctual, courteous, and kept the workspace clean. He communicated clearly throughout the project, explaining what he was doing and why.

• Pricing: His prices were fair and competitive, and he didn't try to upsell me on anything unnecessary. He even fit me into his schedule quickly, which I really appreciated.

• Punctuality: Both scheduling and the installation itself were completed on time and efficiently. This was a huge relief, especially in this day and age!

But what truly stood out was Hector is he checked in after the installation of both projects to make sure everything was running smoothly and answered any questions I had. This kind of personalized attention is rare and goes a long way!
Overall, I can't recommend Hector's company highly enough. If you're looking for an honest, reliable, and professional expert for your air conditioning needs, look no further!!

Excellent Service! Affordable, knowledgeable and on time! Hector was the perfect combination of friendly and professional. I highly recommend HMS Heating and Air Conditioning LLC.

“I recently had an outstanding experience with HMS Heating and Air Conditioning. Their team was professional, prompt, and highly knowledgeable. They quickly diagnosed and resolved our HVAC issues, ensuring our home was comfortable again in no time. Highly recommend their services!”

Hector gave superb advice on what was required to replace our old AC system.
His work was first class, exceptional communication throughout the process.
Took great care to keep the carpets clean and did the installation in one day.

I highly recommend Hector!

Hector was prompt, extremely professional, and had a great attitude! He solved my problem with in minutes and did not over charge, like most companies do.. I will definitely have him service my A/C units again. Highly recommend!

Excellent honest service. Highly recommend using HMS!

Do not go to the big companies - I know first hand how they scam people out of thousands with no concern about quality, honesty, nor any interest in doing what’s right!

Hector will take care of you!

Professional, Fast, and Fair. I'm Grateful for Hector's service and expertise. My AC froze up, stopped working. Hector trouble shooted, found the problem and repaired it same day.

After my air went out, I contacted several companies for estimates to replace my unit. Hector was highly recommended by a friend and he was terrific. His price was more than competitive. He was extremely knowledgeable, timely, and professional. He explained everything he was going to do; did not try to pressure me or upsell. He just did his job and did it well. He cleaned up thoroughly and I sensed he was a perfectionist. He was also extremely pleasant to work with. I would highly recommend him.

After I left a message I got a response right away. Later Hector came by and the system was behaving very strange, but it was a puzzle he quickly figured out and fixed. Overall very knowledgeable, friendly, and professional. I will definitely be a repeat customer!

I recently had the pleasure of working with Hector from HMS for the replacement of my AC unit, and I cannot recommend him highly enough. From the initial consultation to the final installation, Hector demonstrated an exceptional level of professionalism expertise and integrity.

As someone with a background in military quality assurance and nuclear failure analysis, I have a keen eye for precision and adherence to best practices. Hector exceeded my expectation in every regard. He took the time to thoroughly access. My AC needs, presenting multiple system options and clear explanations and of their benefits. What impressed me most was his ability to find a cost-saving alternative without compromising performance….an uncommon level of diligence and customer care in this field.

The installation process was nothing short of outstanding. Hector and his assistant executed the job with a level of position and professionalism that I have rarely seen in HVAC work with every detail handled meticulously, and the final result was flawless. The system functions perfectly, performing well beyond my expectations.

If you’re looking for a knowledgeable, honest and highly skilled the AC professional, Hector is the person to call. He not only delivers top-tier service but also ensures that you get the best possible value for your investment.

Words cannot express how unbelievably grateful I am to Hector. I’m new to the area, just bought my home, and he helped get the heat on for me and my furbabies during this weird cold Florida weather we have experienced this year. His unwavering determination to fix the issue was much appreciated. He was super patient, thorough and extremely knowledgeable in his field. He will always be my first call if anything ever goes wrong with my HVAC system. I highly recommend him!

They have all you need for an HVAC job for amazing prices. We got the wrong piece we needed for a new install and the owner Renier went out of his way to bring us the correct one.

A sudden heatwave caught me off guard, and my portable A/C decided to quit at the worst time. Within just an hour of calling, a friendly technician arrived and worked magic on it. Now it’s running like new, keeping my space perfectly cool. Their quick response and expertise turned a potentially miserable day into a comfortable one. Highly recommend for anyone needing speedy and reliable A/C repair!

After upgrading to a smart thermostat, I was thrilled with the expertise and efficiency of the technician who came by. Their attention to detail was evident as they explained the setup process and ensured everything synced smoothly with my home system. The installation took just under an hour, and they even offered helpful tips on optimizing energy use. It's rare to find such a combination of professionalism and friendliness, making this experience truly exceptional.

Having a perfectly tuned A/C is a game-changer for comfort. When they serviced mine, I was amazed by their attention to detail and efficiency. The technician arrived just 15 minutes after the scheduled time, which was appreciated. He explained everything clearly and ensured my system ran smoothly. I noticed immediate improvements in airflow and cooling. Truly a professional experience that left me feeling confident about my home's climate control.

Incredibly efficient at dismantling my A/C system.