Reviews of local pros in Yulee, Florida

First visit by technician (within hours of my call) was knowledgeable, courteous and clear in his communication. Unfortunately we needed a new AC. Brian and Charlie got that installed in Hurricane! How good is THAT? They too were polite and cleaned up all the mess they had to make to get it installed. Thrilled with our experiences!

Was a great pleasure working with Ed’s Comfort Solutions for my AC needs.
Their installers Charles Amerski and Charlie McIntyre were great. There were very courteous, knowledgeable and professional and cleaned up after they were done, which is such a oddity in this day and age.
Thanks again to all at Ed’s Comfort Solutions.

06/24/2024

Excellent Service from start to finish! Thanks to Brandon for coming to do my estimate. Thanks to Brian, Charlie and Hunter for installing my new Trane System The best price with the best quality and Service! I am so very happy with my new system. Everything was easy! I appreciate you all!

Firstly, I have used this Local Company in the past. Their employees’ intentions of being honest and forthright are very intriguing and noticeable.

We have used them for years. Jenn, one of the office coordinators, was a great listener and jotted down impeccable notes. The technician is from the local area. Proud of his Family. Loves his job, and came prepared mentally and had all of the tools and parts needed for my A/C system.

Mike Johnson was a request of mine from previous calls to ECS in the past. Had us cooled off only hours after I made the initial call! Mike went over every angle with me and was professional, polite, and thorough and extremely knowledgeable. Five Stars for sure….

Jonathan was awesome. Came out knew what he was talking about. Gave me my options and had the problem fixed within an hour. I had literally called ECS one hour before Jonathan was at my door. Unfortunately I can’t remember the ladies name that answered the phone, but she was great as well! From start to finish an excellent experience! I will definitely use them again.

After having a different company "fix" my ac system, they had wired a new motor blower in incorrectly leading to more issues, Michael Johnson from ECS showed up and had my AC system up and running in less than an hour. Micheal was professional and courteous the entire time and the price was more than fair. I can't thank Micheal and ECS enough.

When our compressor blew up in July 2024 when it was 99' outside Ed's Comfort Solutions came to our rescue. They sent Thomas, Brian and Charlie to install a whole new unit at our house. They were early and finished in a timely manner. They were very professional in their job performance in which we appreciated. Thanks to Ed's Comfort Solutions for hiring quality and trained people to serve us!

Had my heatpump/airhandler replaced June 20th of this year and I'm completely happy. The technicians were very professional and explained everything to me after installation. I would highly recommend this company.

EPIC EPIC FAILURE & CLUELESS!
09/03/2021 Complete HVAC System plus 1 new duct installed in the master bath.
Do Not Us Ed's Comfort Solutions! They have NO solutions of any kind! Most days they don't even have qualified employees for appointments.
The unit they installed in hung and has NEVER WORKED! Yes it was installed in 2021!
They made the mistake of sending us a past due bill with atleast 50 red past due stamps! Real Professional!
Summer months the air will shoot up to 80 plus everyday. My husband just retired after 40 years as a Union Electrician IBEW Local177, he refuses to touch it because we PAID THEM TO INSTALL A WORKING HVAC SYSTEM!
We've hired a qualified company to clean up Ed's Solutions MESS! And now an Attorney to help us with our next move.
Please do not give Ed's Comfort Solutions your hard earned cash!

Yesterday I had Eds comfort Solutions come and replace my two air conditioners and air handlers. The men were very professional. They ( Charlie, Evan, Charles and Hunter) were on time , efficient and courteous. When work was completed all areas were cleaned very well. They helped install the phone app and wifi and taught me how to use it. I have used Eds Comfort Solutions for many years, and I have never been disappointed.I highly recommend this company.

Michael (Sales Rep) was great and explained everything to me while quoting the new system. The installers Ryan and Marshall was spot on. Very careful to install the system and made it look like it has always been there. Very fast and efficient and new exactly what needed to be done. Already put them on my FB and will refer any family and friends to Ed's. Also, the customer service was very helpfull and courteous. 5 STARS ALL AROUND

My A/C went out on Father’s Day & Charlie returned my call to ECS within 1/2 hour of me leaving a message on the after hours/on call line. I can't thank Charlie enough for his dedication to making sure I was not without a/c in 90°+ temperature. He ended up having to make three trips to fully troubleshoot and fix my a/c, showing real commitment to resolving the issue. It took a few times working thru some deferred maintenance first replacing a very worn capacitor. A/c was working and cooling down before he left but ended up increasing in temp again so he came right back. He also trouble shooted that my wiring & motor were working in the opposite direction than then they should have been, thought that fixed it but after temperatures cooling then rising again, he came a 3rd time & finally found what the issue was.

Charlie was thorough & courteous. It’s rare to find someone that willing to make sure things were right these days, especially when having to come back multiple times. If you need someone who genuinely cares about doing a good job, Charlie’s your guy. Highly recommend!

Ed's Comfort Solutions did a fantastic job in the June heat installing a new 5 ton A/C at our store location and repairing another unit that wasn't working properly. Everyone was courteous and kept us informed of what was going on. They were prompt and most importantly in our busy store they were careful and left everything as they found it. Highly recommend!!

Awesome job!! Bryan and Charles were very thorough and professional. They worked nonstop the entire day to install my new unit with superior attention to detail so that the system is performing at top efficiency. I highly recommend ECS!

Today I had Ed's Comfort Solutions install a new air handler and heat pump. Ryan and Thomas did a great install and communicated well with me on what they were doing and how long it would take to install. Also, after I received the quote, I agreed to the quote. They scheduled me a few days later to have it all installed. Everything went very well, I am happy with the service.

The service from this company from evaluation, to estimates to answering all my questions about different brands and types of systems, to scheduling and then installation has been top notch. Today, Brian and Thomas showed up early (but not too early) and were professional, helpful, and worked until everything was complete. They could not have done a better job. I had used Ed’s Comfort Solutions 17 years ago when I installed my last system after going thru a divorce. I had bought their extended warranty plan also at that time. Everyone I have had contact with has always responded with any issues or questions quickly and have helped me even when the problem was me not knowing how to care for it. They taught me how and helped me get so many years out of it. We knew last year we were getting to the end of the systems lifetime and shopped around but knowing the total costs were about the same, we couldn’t consider going away from a company who has been so honest and reliable for so many years. We highly recommend them.

Ed’s Comfort Solutions deserves an even higher star review than what is available. In July of 2023 their service tech, Thomas, came to address an issue with our AC system. Thomas fixed our issue but was very honest with how much time our aging system had left. Turns out he was pretty darn accurate with his forecast and this gave us valuable time to prepare for the expense. When what Thomas told us to expect came true my call was received by Jenna with the utmost attentiveness and professionalism that one could expect. Jenna did everything within her control to accommodate our schedule. Brandon was on time and was attentive to any concerns or questions that we had. He had several different options for replacing the old system in my email within minutes. Brian and Trevor came exactly when I was told to expect them and they completed the install with much professionalism and respect for our property. At the completion of the installation, Jason came by to make sure the work was completed to the company’s standard and to make sure I understood how everything was operated and maintained. When I settled up the bill I was met with the exact same professionalism and friendliness from Karen that I experienced with everyone else throughout the process. This company will provide you with professionalism, respect, timeliness, a strong desire to address concerns or questions and quality workmanship. This is demonstrated across the entire workforce. There was absolutely nothing they could have done to make our experience any better and they will come highly recommended by me. Thank you!

Bryan & Charles did a wonderful job and we're very professional! They cleaned up very nicely, showed us the inner workings of our new system and how to use the new thermostat. Great job, highly recommend! This is our 2nd hvac we have purchased from Ed's for our properties.

I can’t rave enough about ECS. The superior service, professionalism, honesty, and understanding I received from start to finish is hands down second to none. Daniel C. thoroughly diagnosed our HVAC issues, provided multiple quotes, and offered realistic suggestions to keep us cool until our new system was installed by Charles and Ryan. Those two did a fantastic job and I have no doubt Charles and Ryan are the best! I’m so grateful for Amy’s help on the administrative side, she’s awesome! I highly recommend ECS!

The team of 3 (Charles and 2 others whose names escape me) were professional, highly qualified, conscientious, and skilled. They installed our new system and cleaned up the work area before leaving. They took the time to explain everything to us. I'd recommend them to anyone looking for maintenance or installing a new system. Great work, great price.

Called ECS for repair on my Trane unit and they were at my house promptly to diagnose and the issue. They got the system up and running quick, which was awesome considering it's starting to get a bit warm this time of year. Everyone I dealt with, from the on-call technician, the technician that came to my house (Michael J.), and the woman I spoke with over the phone were all friendly, knowledgeable, and professional. ECS also worked around my schedule and was even willing to work on the system while I was not at home. If any future issues arise, they'll be the first company I call. And when it comes time to replacing this unit (hopefully not for some time), they're going to be my first pick. Keep up the great work ECS! Your entire team appears to be doing an excellent job and it certainly isn't going unnoticed!