Home Services reviews in Austell, Georgia

Excellent carpet cleaning service, very professional and affordable.

I recently hired this carpet cleaning company and I’m extremely satisfied with the results. My carpets look fresh, clean, and almost brand new again.

Excellent carpet cleaning service! Very professional team and amazing results. My carpets look fresh and smell great.

Great carpet cleaning service! They removed all stains and made my carpet look brand new. Very professional and on time.

Excellent carpet cleaning service! My carpets look brand new and smell amazing. Highly recommended.

Maine Attraction Cleaning came out to my home and did their thing. My carpets look AMAZING!!!! Feels like I’m walking on brand new carpet. Definitely will recommend this company to anybody I come across...

Customer service was tremendous they paid attention to details. They got my place ready for the holidays!!!

Very detailed on time did a excellent job on my place !

Very detailed and deep cleaning. Great customer service!

Love these people! Super perfessional. Amazing attention to detail. Spotless clean. Will be using their service again soon!

Excellent job done. Reasonably priced. Straight forward about what was included with the service and availability was amazing. Will use them again in the future.

We asked for our area carpets to be cleaned. They brought them back wet and smell like urine!!The carpets did not smell like that when we dropped them off. Would not recommend this service . Very unsatisfied with the service.

A deep clean service from this company was rendered and the results were appalling. A promise to a partial refund was made to us by the owner, Jermaine Long, and that promise was not honored. Would not recommend this company!!

Please see my email below. This was sent after multiple attempts to remedy the situation.

My name is Jalonna Kearney and I scheduled a cleaning for yesterday, September 19th, 2019 from 10am - 2pm. The total cost for the cleaning was $225 (with $25 included for a travel fee) and was confirmed via phone on Tuesday evening with Jermaine.

I have attached all text communications to this e-mail for your review. Please take special note of the list of tasks that were to be completed. This list was confirmed and even clarified by Mr. Jermaine during our text conversation. Thank you's were expressed and funds sent almost immediately after "completion" of the deep cleaning

Upon arrival to our home, my boyfriend (Babe in the text messages) noted that MANY of the tasks that were to be completed were not only ill-finished but some had not even be ATTEMPTED. As you will see from the photos provided, our home still contains, dust, dirt and debris in various rooms.

A bottle of some sort was left on the kitchen counter and all of the appliances (microwave, fridge/freezer, sink, dishwasher, and oven) are all STILL in horrible condition with what looks like a blatant neglect of attention at all let alone attention to detail.

In opening the fridge door, some sort of debris is CLEARLY visible on the shelves and inner door while the water and ice dispensers on the freezer door and the tops of the cabinet doors were not even wiped down.

Jermaine stated during our phone conversation that the difference between a regular cleaning and a deep cleaning was the fact that during a deep cleaning appliances and furniture are pulled out and moved away from the walls in order to clean BEHIND them. I do not trust that this action was completed as there are still spaces around and beside the oven and fridge that are unclean.

The master bathroom has dust and cobwebs on the light fixtures and towel rack. The tub, shower floor, and shower door still contain water spots and the jets and toilet look like they were not touched all.

The garage which was not to be swept out as well but the lawn mower was not moved and there is still grass and debris in the garage.

At this point, 1 of the following 2 actions needed to be taken:

1) a 90% refund given - since the equivalent of about 1 of the 11 items requested was complete -- total of $200
2) a re-cleaning that specifically addresses these concerns completed the day of this email or by the next morning at 9am

I am extremely disappointed in the service we have received and am looking forward to a timely resolution as we will be moving into our new home tomorrow.

Please let me know which of the options above will be taken.

Thanks you (this was at 12:55pm on 9/20/19)

I have not received a response to my email, text or phone call and it is 7:38pm.

The owner is avoiding my calls and is refusing to remedy the situation so I am disputing the charge with my bank.

Pics of the text convo coming soon.

Poor Communication & Lack of Transparency – Communication with this company was unprofessional and inconsistent. They failed to provide clear guidance on machine usage and failed to address concerns in a timely and effective manner.

Avoid Doing Business With Them – If you’re considering working with this company, think twice. They do not respect agreements, they fail to communicate properly, and they will find any excuse not to pay what they owe.

I would recommend this company to anyone. My wife and I were relocating to GA. We were not satisfied with the condition of the house when we picked up the keys.That evening after-hours about 7pm we called numerous companies to get a deep cleaning the next day. No company was available. When I spoke to Main attraction they were professional and available early the next day. They were on time and I was impressed with the job done and the speed.

Do not hire this company! A complete rip-off! Horrible experience! Was promised carpet would be deep cleaned it WAS NOT! Was lied to. Some rooms were not even touched. Took before and after pictures!! Then complained to the owner Jermaine. He promises to come back to finish the job actually sends a message confirming. One hour on the day of still confirms appointment to come back and finish the job. Got this in writing lucky for me!! Never shows up!! Never calls nor answers the phone. Paid $325 for nothing. As an owner was not interested in what his workers did, just interested in taking money. THESE ARE FACTS not opinions. Please do your homework!! Get all services IN WRITING via contract and TAKE BEFORE PICTURES, so you can seek possible legal compensation. Surprised the owner wasn’t concerned about “reputational risks”, his integrity or his brand.

I have been looking for a professional company to come and clean my businesses especially with Covid-19 going on. I wanted my clients as well as employees to understand that we care about their safety and health. We decided to do our part by hiring Maine Attraction. Don’t get me wrong we were a little scared because this was not our first rodeo with cleaning companies that do mediocre jobs. So we gave them a try. Everything was spotless, amazing customer service, and the team went over and beyond. Well worth the cost! So happy we found this company.

Hosnest girls and nice personality, house smells awesome. Good job girls.

The ladies are super detailed my family and I love their services!