Reviews of local pros in Cataula, Georgia

4.8 based on 289 reviews Back to the listing
    3

    I used this local service because I had a freon leak a few of years ago. The unit has since been replaced. Upon arrival in a $60k-plus pickup, the owner went straight to the old unit before I could put my shoes on to greet him. I sprinted out just as he was about to unload $600 of freon into the leaky unit. I demanded that he stop and leave. However, he wouldn't go until he got an $80 check for the aborted assessment.

    I waited a few years to write a review. The owner was sneaky, intimidating, and failed to get consent from the home owner.

    5

    Fast, knowledgeable, reliable, trustworthy, and a fair price. Everything you want in a heating and air company. I've used them before and I'll definitely be using them again!

    5

    I was very impressed with this company and their responsiveness and quality work, especially Danny. Danny was a problem solver and he obviously cared about the quality of his work. He just doesn't replace parts unnecessarily, he communicates and figures out effectively the right approach to solve the problem. Ben was effective as well. I will definitely use this company in the future. They were fair with their pricing and again, I had total confidence in Danny's professional work as well as Ben's. Thank you for providing credible service with fair pricing. God Bless.😀👍😀

    5

    We had our AC go out and was recommended County Line by a family friend. We called them on a Saturday and they said they would send someone out Monday morning. Unfortunately they were unable to service us on Monday because another call took longer than expected but apologized and promised someone next day. Luckily the weather had been cool and breezy and we didn’t mind leaving the windows up and waiting another day.

    They sent their technician Kaleb out to service us Tuesday morning. Kaleb installed a new capacitor and filled the coolant up for us and it’s working great now! Kaleb was professional, quick and friendly. He informed us that our AC was older and parts for it were no longer manufactured and would definitely need to be replaced soon and informed us of the benefits of doing so.

    We will be using County Line again for future AC needs.

    5

    County Line accepting my claim, responded and repaired my AC Unit within 3 hours from accepting the job. The technician was very professional and informative when explaining what was wrong and how he was going to repair my AC Unit. I would highly recommend County Line LLC Heating and Air!

    5

    Very professional with fair pricing. I needed a compressor installed. They ordered the part, scheduled the appointment and knocked it out in no time. I’d definitely recommend these guys.

    5

    They answer the phone, show up when they tell you they will, do a thorough job, answer questions patiently, and are kind to my loud-mouthed dog. Caleb also helped me get the smart thermostat connected to my WiFi. (Thermostat came with the house, even Wyze tech support couldn't help me out last year.)

    5

    Great service. Tech come out promptly, communicated the issue, and worked diligently to solve the problem. Within an hour my family had cool air flowing again. Thanks again to County Line for the great service.

    5

    How many times have you had a technician come out who has to get their boss to come and take a look at it becaus they can't figure it out? That is not the case with county line heating and air. The technician was smart, well equipped,and able to tackle the problem in only a few hours and that even included having to go get a park and come back. Not to mention the fact that he didn't just show up on time he was early. Which if you're like me then begins to make you think about all those guys you see driving around service trucks and driving like jerks. But I saw the same guy a couple days later and he was a safe and courteous driver too.

    In finality let me just say that if you need heat or air work done it's going to be hard to find anybody better than county line with fair prices and excellent service.

    5

    Nowadays it refreshing to know there is a company like this one. Honest, fair priced and hard working.
    My wife and I just bought a home that needed a new HVAC System installed. County line quoted good systems, answered our questions about the choices and differences after which chose the one we wanted. The crew showed up on time, professionally installed the system, provided information on the system and went over the operation of it with me. I typically ask lots of questions of personnel while doing projects like this for me and the knowledge these men exhibited to me on the system told I had made a good choice using County Line for this . Also they checked after the installation to make sure all was working as it should and ask if I had any questions.
    This is what makes a superior company in my view, great service before, during and after the job. Oh and by the way, The price they quoted was the price we paid.
    GREAT JOB Couny Line!

    1

    We have contacted them through our warranty. The man on the phone sounded like he was just waking up. The temperature outside is in the 90s. My temperature inside is 85. I requested the soonest available time and couldn't get a response. I got told I'd get a call back and never received a call back. Poor service and unreliable would not recommend.

    5

    The efficiency and customer service from County Line Heating & Air is 5 stars! Recently, our AC wasn’t cooling correctly; a team member came to our house within 24 hrs and was able to diagnose the issue. He was polite, professional, and patient! They had to order a part for us which was done very quickly and then installed in a very timely manner. This was not our first time using them, they have also replaced our unit and duct work at another house. I trust their judgment when diagnosing and their quality of work!

    5

    I called County Line on a Friday evening needing an assessment for my AC. They sent someone out Saturday morning and provided an estimate on the spot. The repair was accomplished on Monday and my AC was back up and running. The price was fair and the service was exceptional. Thank You!!!

    5

    I witnessed an employee from County Line doing a simple but incredibly kind act today, and it left an impression on me. It wasn’t part of a job or for recognition—just a genuine moment of kindness that showed real character. I think this speaks volumes about the values behind this company. If this is how they carry themselves in everyday life, I can only imagine how well they take care of their customers. I will most definitely consider your business if I’m ever in need of anything heating and air related.

    5

    Ac wasn’t working.. they came day after order was put in :) !! Worked fast and efficient. Replaced my older thermostat with a newer model! Love it and the house is so cool. Felt a difference right away. I appreciate the efficiency in this GA heat! Thank you

    5

    I called in May for a cleaning appointment and service call and they had an appointment a lot sooner than l expected. They were professional the entire time and didn't make me feel like a fool. I call them last yesterday for an issue with my AC not working correctly. Again I was given prompt and professional service. So long as I can, I am planning to continue to contact and work with this company.