Constraction reviews in Columbus, Georgia
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Extremely pleased with the service received to help get my pool from green to clear. Dakota was great and thorough in his work. I highly recommend using ASP for your pool needs.
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Whether green to clean or installing a new pool liner, this company is top notch!We highly recommend for any of your pool needs! We had both these services and are quite pleased!
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After jumping around from Pool Company to Pool Company we have finally found one that offers the best service and advice around. The cost of maintaining our pool has dropped drastically over the past two years with the guidance they have provided. Do yourself a favor and switch today.
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Gordy and Boo are there every time there is any issue. Best pool company in the business.
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I have Pentair pumps and valves on my pool. When I had a problem with actuator valve I contacted ASP because company that installed the pool was not reliable. I went by their location in Columbus, Ga. and spoke with staff there. They told me they would be out to repair the valve within two weeks. They actually got to me quicker than that. Scotty the service man came out and quickly repaired my problem by replacing the defective actuator. He was very dedicated to make sure it worked right and that the cams were aligned perfectly as it turned. He completed the wiring in the Easy Touch panel and it worked perfectly. The next morning it wasn't coming on exactly right so I called Scotty. He quickly returned my call and after I told him what it was doing he told me to switch the toggle the other direction. Went out and did that and now is working perfectly. Scotty is well versed with pools and very knowledgeable with the Pentair systems. Gordy called about a mix up of our appointment time but got him out to us quickly. We are pleased to know that ASP is dedicated to service and because of our great first experience they will be our first choice for pool service or repair. We highly recommend them to anyone needing pool work. Special thanks to Scotty for his help. Jacky and Carol Smith Richland, Ga.
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I recommend ASP to anyone who needs a new liner or service of any kind. The technicians are experienced, prompt, and efficient. I appreciate their patience and careful explanations when I ask a lot of questions. Thanks especially to Scottie who always has a smile and a friendly word when he takes care of my liner.
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We had trouble priming our pool — I called ASP and they went way out of there way to stop by our house the next day. They quickly solved the issue and worked with me to share a way not to run into the same problem. I would recommend their services to anyone who asks! This is an incredibly professional company who puts people first!
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As a pool owner for 9 years, I can highly recommend ASP Pools. The knowledgeable and caring staff at ASP took on the challenge of my "problem pool" four months ago. I was frustrated and out of answers after trying for two years (with another local pool company) to get my pool healthy and stain free. A friend recommended calling Gordy Pease at ASP. Gordy promptly came to my house and spent 1 1/2 hours consulting with me, listening to my concerns and learning the history of my pool and its problem with chronic staining. He assured me that he would do whatever it took to make me love being a pool owner again. Gordy and the ASP staff were diligent in treating my pool, consulting with me each step of the way, and truly let me know that my satisfaction was important to them. I have been impressed with the professionalism, courteousness and personal attentiveness of each and everyone at ASP and have no doubt that I am doing business with the best pool company in Columbus! Oh, and by the way...no more stains!
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Very responsive and reliable! Needed a replacement piece of equipment, they were there the next day, and they always keep the pool ready for gatherings.
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Started with a quick repair job and I was so impressed that I decided to have them do bi-weekly service. Today was day one and I’m even happier than before. Received an email within an hour with a recap of service, chemical levels, and Needed chemicals. My only regret is that I didn’t contact them sooner.
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Gordy was very prompt & efficient. He listened & addressed my concerns regarding our recently acquired 30+ year old pool. He stayed on budget replacing the pump & adding a Polaris vac. I am very happy with the work performed by his crew. Now we can enjoy our pool.
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We love ASP Columbus and our service technician, Ashley! Ashley is always so thorough and kind on every visit. Our pool stays beautiful year round! Gordy and the rest of the team are A+++
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This company repeatedly failed at maintaining my pool. I used them for over 6 months and my pool was never in good condition for consecutive weeks. Their techs put holes in my liner that I had to pay for. They didn’t know how to troubleshoot my salt system and kept suggesting I pay more for a new one. It took them 3 months and 2 attempts to install a new liner. Their techs sent reports that visibly showed they did no work to clean my pool but they charged me for it.
They are clearly in over their heads and don’t try to care for your pool like they want to maintain the service. -
Excellent pool company. Very consistent with weekly cleaning services. Also, had a recent pump issue. Technician showed up the day I called and got a quote back to me around 5:30 that afternoon to discuss repairing. Part was in the next day and they installed right away. Less than 24 hour turnaround. Highly recommend this company.
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I maintained my pool myself for years so I'm picky. Now I can count on ASP to keep my pool clean, clear and ready to enjoy all year round! Dakota notices details and calls me with any concerns. I really appreciate that special touch. Everyone at ASP is friendly, courteous, prompt and efficient. I highly recommend ASP to anyone with a pool.
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I've had experience with several pool services in Columbus and ASP is by far the most responsive, technically qualified, and professional. Jacob took care of my pool this year and it was in better shape than it has ever been before. He really took his work seriously and I would recommend him to anyone. ASP just winterized my pool and did a quick and professional job of it.
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I've had nothing positive customer service and even greater experiences with ASP and its tremendous and wonderful staff from Gordy, Scottie, and Ms. Candy. ASP is extremely knowledgeable, professional and instrumental in me maintaining my pools up-keep and year round maintenance whether its replacing and repairing parts to the usage of its quality products. I would definitely recommend ASP to anyone who is committed to maintaining their pool with the utmost care and quality.
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This is the first time that I’ve left a negative review for any company. Initially, my encounter with this company was pleasant. I set up an appointment for my pool pump to be inspected and fixed due to a clog. The technician was supposed to come this week, no later than Wednesday. I called at the beginning of the business day on 6/5 and was told that I was on the schedule for a technician to come out. I called a second time later in the day on 6/5 to make sure that they were still coming because at this point it was closer to closing. I was told that the technicians work beyond closing and will call when they are on the way. My husband and I waited all day and no one called or showed up for the service called. Today, I called at the start of business again to check on the reasoning of the no show and was told that they would check on it and give me a call back. I still have not heard from anyone. I am very disappointed as I feel this is not professional at all. I am a paying customer and would have liked for better customer service. I will not call or use this company again.
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We contacted ASP in April 2020 to have our pool liner replaced. In May we paid a deposit for the liner. It came in mid June, and was supposed to be installed within the next few weeks. I called the office multiple times to speak to someone, they would take my name and number and say someone would call me back- which never happened. They gave us the run around stating they couldn’t fix the leaking in the concrete and would have to wait until it hadn’t rained for days. Days went by, then we would get a call on the days it would rain asking how it looked. This went on for almost an entire year until we had to hire a different company to fix the problems and install the liner (that was left in our back yard for almost a year) which happened within a week of hiring them. ASP also left all of their equipment in my back yard for over a year, almost as they had completely forgotten that we were their customers. I’m not looking for any reconciliation, just want everyone to be aware of their other side.
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I could not be more pleased with our pool repairs and new liner! Boo was a pleasure to deal with through the whole process despite my many questions. The process has been smooth, the work is excellent (enjoyed talking with Russell some while he worked!), and we are happy with the price. Definitely recommend ASP!
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Fantastic customer service, great communication and the team went above and beyond to help with a warranty issue that another company caused. Highly recommend!