Reviews of local pros in Columbus, Georgia

Very prompt, reasonable, and professional! Within hours of a call, Alan was at my door to inspect the leak. Two days later, it was fixed! Very personable and not an office type of calling situation where you get an office instead of the roofer. Alan handled his business personally and was especially prompt which limited the time I had to be off work!
He was great and we will using his to replace in a few years which he was also very honest about, saying we could get a few more years out of the roof before absolutely needing a replacement.

Excellent roofing job done by Alan Townsend Roofing. Not only did they replace the old roof, but they also repaired problems they found with the roof decking and ridge vent. They did an awesome job cleaning up debris and nails. Polite and professional crew. Fair and honest price. I highly recommend them to anyone needing a new roof.

My wife contacted Mr. Townsend 12/15/22 around 3pm. Within one hour, he and his crew were at our home checking out the inside, water damage, and then, in cold, windy weather, they got on the roof and determined what caused the leaks. When they left, I had a fair estimate and a time setup for next-day-repairs.
The next day, they arrived on time with all the materials needed, and they completed the repairs for the dollar amount we had agreed to.
I've waited almost a month until we've had a few good rains so I could be honest with this review, even though I got the feeling from Mr. Townsend's crew's work ethic, everything was probably going to turn out fine.
Sure enough, we've had no leaks, and we are completely satisfied with Mr. Alan Townsend's work and his price. By the way, Mr. Townsend was up on the roof in the cold wind working with his crew during the repairs. That meant and says a lot to me.
Also, a week prior to contacting Mr. Townsend, I had called some of the other, seemingly-good, Columbus roof contractors, but after I described what I thought the repair would consist of, I got no replies back - probably because it wasn't considered to be a big-money roof job worthy of their consideration. They need to realize, their lack of concern for this one, small repair job has caused me to put Mr. Townsend at the top of my call list for all of my future roof repairs.
Thank you, Alan Townsend for repairing our roof for a reasonable price during a cold, wet December.
We Hope You Had a Merry Christmas, Too!!!

I was truly impressed with Mr. Townsend and his crew! They were quick to come out to give a quote and started the job immediately. They showed up at 7 every morning and worked hard every single day until the roof was complete. It’s nearly impossible to find anyone who does that nowadays. They were really professional, respectful of our property, and Alan was here everyday making sure things ran smoothly. Our new roof looks fantastic! You can definitely see the quality in their work. The crew found a bunch of rotting wood throughout and replaced everything without ever hassling us. He didn’t even charge more for the extra repairs and just told me about it after they were finished. Can’t recommend Alan Townsend and his crew enough. Great local roofer!

Alan Townsend and his work crew did an excellent job replacing my roof. They came each day just after sunrise and worked hard all day. My roof looks so good and with their quality work I feel it will last a very long time! I recommend Alan for roofing for a professional job and reasonable cost.

Alan gave us a very fair estimate for a new rood, and his crew were excellent in being on time, working hard and cleaning up after themselves. Alan was there every day checking on things and keeping us informed. He ended up having to use more decking than he estimated but didn't pass the cost on to us. We appreciated the quality of service and workmanship he and his crew provided! We love our new roof!

Mr. Townsend & his crew did a very skillful, professional job on my roof. Townsend Roofing is a reputable business that can be trusted to do the job right. Mr. Townsend & his crew are trustworthy, dependable, and efficient. Mr. Townsend repaired my roof 8 years ago when a limb fell on it and tore it open. He will always be my first & only choice for roofing needs

I contacted these people based on their website. They were on time to provide the estimate and on time to do the work. I needed a section of the roof replaced due to a leak. I repeated several times that I was concerned about having a patchwork looking roof where the old and new shingles did not match. They did not take a sample of the old shingles and used the calibrated eye and 40 years of experience to match them. It was a perfect match. They replaced the section of roof on a rainy day and had to take a short break for safety reasons but they did a good job of finishing it. They even took the time to clean out some gutters that could not be reached from the ground as a measure of good customer service. They cleaned up the area and made sure I was pleased with the work. An excellent job and strongly recommended.

If you need a roofer, this is the person you should hire. Alan Townsend Roofer did my roofing job in one day. Looks fantastic! He and his crew are top notch! I highly recommend him!

I am in the middle of a major house remodel plus addition and my original roofer did an initial horrible job and there were major leaks. Alan’s crew came by immediately when we called him and did an incredible job on a very challenging slope line. When plumbers came afterwards and made a hole much bigger then the piping he came right away to close up the hole. I would highly recommend him and his crew.

I highly recommend Mr. Townsend for any roofing needs!
We had a tree fall on our house and instead of having a tree service company come out, I called Mr. Townsend and he saved the day! He did temporary work that held us over and protected our roof from the rain until my insurance company did everything on their end for us to move forward.
Mr. Townsend was so patient with the process. When it was time for the repair, he was not only extremely fair with his pricing but also kind and professional the entire time. The quality of his work speaks for itself—everything was done meticulously and on time. It’s refreshing to work with someone who genuinely cares about their customers and takes pride in their craft. If you’re looking for a reliable, honest, and skilled roofer, Mr. Townsend is the one to call!

Alan Townsend and crew installed a new roof a few months ago and did an excellent job. They were prompt, neat, and were very fairly priced.

Alan Townsend Roofing did an amazing job on my roof replacement.
I could not be happier with his work. He even replaced some decking
that was not in the estimate for no extra charge. His price was fair and
he showed up and completed the job on time. His crew was also very professional.
What more can I say. Thanks Alan for the great job!

Long standing local business. Alan offers great service, great prices, and clear, concise communication. He is very responsive to your needs and will do a great job for you! Alan has served the roofing needs of my family and neighbors for many years!!!

Alan and his crew did one hell of a job!! He's straight forward with you and does the extra stuff to make the job right. Rain or shine these guys have earned my respect and I HIGHLY recommend Mr. Alan and his hard working team. Thank you again for the quick response to coming out and for finishing our roof as quickly as possible.

I called Alan for an estimate and he came by the next day, first thing in the morning. Alan was very professional and gave me an estimate right away for removal and replacement, lower than I calculated myself!

My insurance company thinks my roof is older than it actually is, and with lack of evidence, I have been seeking to replace the roof again just to not be stuck with Allstate charging so much.

I had a small leak that I had searched for extensively myself, to no avail. Alan spotted the leak from the roof right away and patched it in seconds. I cannot express how solid this was as he helped me without asking anything in return.

He is a straight-shooter and gained my trust and sincere thanks.

You MUST make sure you have Alan Townsend in your consideration list. He is certainly topping mine. Pricing is the best, and he has been the only roofer to ask and search for the leak. Solid guy!

We've been with TruGreen for 23 years! TruGreen has always been exceptionally responsive to our lawncare needs. Bethesda Kautz performed the September 24th service! Seth has serviced our yard on a number of occasions and is always very courteous and professional! We know TruGreen is proud to have professionals such as Seth as a vital member of your team!! Thanks TruGreen, for the great service!

This visit was a revisit, the technician was friendly and helpful. He also applied, the weed spray in the areas that had been poorly treated before, needless to say he did a much better job today than had been done before. He recommends that I call back to have his recommendation placed in the notes of my account. I understand what he says but should I need to do that.

Service is great. Mathew Godwin is very conscientious about his work and clearly explains what he is applying to our yard. my yard looks significantly better with treatments from TruGreen

I called once to inquire about service. I received my quote and told them that I would be calling them back.

In the 6 days since, I have received over 30 calls. I have asked to be removed, as I will not do business with a company that will harass customers like this.

Also, their price was considerably higher with multiple people telling me it is more because it is superior service.

However, I did just receive a call from Hannah who is at the local location and not the cal center. She was knowledgeable and was very apologetic about the number of calls. She was the FIRST person who told me that TruGreen price matches other companies. I would give HER five stars.

But I can’t in good conscience support a company unless I see a significant change in pricing as well as correction over the harassment situation.

I have been with Northwest lawn care for many years. When they were bought out by TruGreen. I decided to stick around just because they said my price would stay the same and my services. TruGreen kept calling, trying to upscale me items that were already supposed to be in my service package from the buyout. I then was told my Aeration was not part of my services, and Northwest did that service all the time for my same rate. TruGreen kept saying no, and it was expensive. I canceled TruGreen, and right now, I'm having to find another lawn service. I've always heard Tru Green was supposed to be the best, but I loved Northwest lawn care. Friendly technicians that actually talk to you and answer your questions. I'm truly disappointed in what I thought was supposed to be the best in lawn care.