Home Services reviews in Dalton, Georgia

Jason and his team did a very great job cutting the trees.The area looks very nice.I highly recommend them they are the best.I will definitely call them again.

I had several trees that needed to be removed before getting a new roof. Jason and his crew were great to work with. They were friendly, professional and punctual. They also did a great job with cleanup. If the need arises again for tree removal I will definitely make the call to BIC Outdoor & Tree Service.

BIC Outdoors was quick to come out and give a estimate. Jason was very nice and informative. He was honest and puts the customer’s wants and needs first. He had multiple options for all we wanted done. All the men were professional and worked efficiently to get the job finished. We love the freshly cut trees. It really opened up our driveway. We will definitely be using them again.

I highly recommend these guys if you need tree removal done! I had 2 HUGE trees close to my house. When I say HUGE I mean HUGE. These trees had been there for almost 80 years. They came out and cut those trees down like it wasn’t a big deal. I was very impressed with the safety and caution they used during this service. I would definitely recommend them and would use them again if and when I need them! Call BIC today! You won’t be disappointed!

After the recent rounds of rain and high winds, I ended up with a fallen tree in my yard. I used BIC Tree Service a couple of years ago when I needed trees removed in preparation for getting a new roof and they did a great job. I called Jason and he came out the next day to survey the situation. He got a crew out to the house within a few days and once again, they did an outstanding job. The crew worked quickly and efficiently and it's like the tree was never there. In a world where it sometimes feels like customer service is a lost art, I can tell you that it is a philosophy very much alive at BIC Tree Service. Great people delivering great service!

My wife and I could not be more pleased with the service Jason and his team provided.

After a storm, we had a huge Hack Berry tree that partially fell. Jason and his team were highly adaptable and prompt in supporting us. His business model is exceptionally fair, and ensures that his jobs are first based upon risk/impact to customers. After the priority work, it is truly a first come first serve system.

Jason was incredibly straightforward with the scope and cost of the task, and there were no hidden surprises. He delivered exactly what he said he would at the cost that he quoted with remarkable quality.

His team went above and beyond in ensuring that collateral damage to our yard was minimized, all of the debris was cleaned up, and the stump(s) that we had ground down were at a minimum of 12 inches deep instead of just an inch or two below soil level. This will help make planting in the area in the future a viable option if we decide to put something other than grass in the spot where the tree fell.

On top on the prompt quality service, Jason and his team were exceptionally welcoming and professional. I had the opportunity to talk with Justin, Dale and Terry, and all of them were tremendous people to interact with.

Even though there are many tree service companies in the area, we will never chose another option if Jason and his team are an option. He and his team set the standard for what an exceptional business should strive to be.

Had 3 trees taken down and these guys did an awesome job! They started at 8 AM and by 3 o'clock all 3 trees were down. We are very happy with the work they did for us. We highly recommend this tree service. First they come out and look at your trees. They need to see the job that they are being asked to do. Pricing seems fair to me for the hard work they have to do. I will definitely call Jason and his crew again!

I had 2 trees right up against my carport that required a climber to cut them down due to no room for a truck. I was scrolling thru Facebook and a BIC Outdoor & Tree Service Ad popped up. I read reviews and I gave Jason a call and he came out quoted and his guys got me completed within 2 weeks of meeting Jason for the quote. I felt bad for the guy whom had to climb because it was a tight space and a tough job and he was up in those trees all day. All the guys worked great together and did an EXCELLENT job getting those trees down and there was no damage to anything. Trust me when I say these trees were big and in a very tight fenced in area. You can see one tree and the other one is exactly right behind it next to back window and building. (See pics) They got the trees down with no damage to anything and cleaned it all up. I will call on these guys again. Thank You and Your Crew!!!

Jason and his team are very friendly and professional.Price was a lot cheaper than others.They arrived at the time they said they would,matter fact they was waiting for the power company to drop power line from our house to cut the tree down.And this job was done on our coldest morning of this year.They even called the power company to hook our power line back up for us.Even cleaned the mess up.We would highly recommend Jason and his team.We would definitely only use them for any other tree jobs.Thanks Jason and your team.

Jason and team are phenomenal. Communication was on point and on time. Day of job was done faster than I could open my home camera app. Just such a delight to have a local business that is fair, respectful, honest and delivers incredible service. Will certainly use the team at BIC for any needs.

This is the second time that I’ve used BIC Tree service. The first time was fine.
This time was the complete opposite . In February a neighbor’s tree fell on my property & needed to be removed. My first call was to BIC since I had used them previously. I made the mistake of not getting a quote upfront and just presumed they would be competitive & easy to work with as they were the last time. I was quoted over $6000 for the removal of a tree the fallen tree after services were rendered, which was significantly more than what I was quoted by competitors. BIC also removed the other half of the tree that was still in my neighbor’s yard. BIC used my property to access my neighbor’s yard without my consent demonstrating a lack of professionalism & respect.
My neighbor received a bill for $2800 & it was provided to her promptly for payment. When I asked Jason why my cost was so high, his initial statement was that he bills insurance “differently”. I repeatedly asked Jason for an invoice so that I could settle with him. He continued to state he would not provide the invoice until finding out what the payout from insurance would be & not wanting me to owe more than what was paid out. I reiterated that it didn’t matter what insurance pays because at the end of the day if this is an accurate charge for services rendered, whether insurance pays or not, this is what I owe them. This conversation left me with a very uneasy feeling about the “different” billing.
Lastly I received notification that Jason had called my insurance company to inquire about what my payout would be before my claim was finalized. Jason nor his company are authorized on my insurance policy to receive any information about my policy or claim. This means either Jason had enough information to deceive the insurance company and state that he was the policyholder or someone at the insurance company violated the company privacy policy. This is currently under investigation by the insurance company & awaiting resolution.
Ultimately the tree is gone. I finally received an invoice today for services rendered in February. It boldly states that I’m overdue by 61 days- when I have record of asking for an invoice to pay multiple times during that time frame… at the end of the day, we all reap what we sow. & I will sleep just fine✌🏼

everytime i come home it smells and looks fabulous when desiree cleans my home

Would recommend Marie Cardenas 5star performance...keep up the good job 👍

such a great experience! i needed a last minute cleaning because i had family coming into town and they were so accommodating and they did a phenomenal job! !

Raygen is so dedicated to her work and her personality is amazing!

Yvonne and her staff are top notch! Great service for the price!

Miya and Aleigha did a fantastic job. Very friendly and professional!!

Yvonne does a great job! Her attention to detail is above and beyond!

I just wanted to say wow at what an amazing & wonderful job, Jessica Gilbert did! She is the best!!!

Kathy was early and completed our house in a little over 3 hours and very thorough. Wood floors shine and all surfaces dust-free... Thank you Kathy!!!

Jessica Thompson does a great job I'm so thankful for this company everyone is so friendly and they really go above and beyond