All reviews for Peachtree Service Experts

Yesterday, I had the pleasure of working with Sergio S. & Edgar U. To have a new HVAC system installed. They were incredibly knowledgeable and very friendly. They tested the new system for leaks and ensured the heat was operational and I was completely satisfied with their service. I HIGHLY recommend Peachtree Service Experts, their professionalism, timeliness and knowledge is unmatched. Thank you all for making a stressful situation seamless! 🙏 😀

The company was able to re-schedule this morning, after the original tech busy and didn't get to call me until after 6:30pm day before. The tech today, Aaron, did an excellent job -very knowledgable and helpful.!

My husband and I reached out to this firm on 12 December 2025 for a leak in our hot water heater. The Tech they sent out was very thorough and explained everything to us in great detail. Upon completing the job, our water pressure was almost nonexistent and we had to make another call, J. Martin was sent out on 29 December 2025 to make an assessment. Nonetheless, he was extremely professional and provided us with a couple of courses of actions with prices points we could expect prior to anything being ordered or completed. This was a welcomed change from what we have experienced in the past. Great service all around and very competent and professional service technicians.

Had a good experience with the service tech, Rakesh. Super nice and efficient. When Peachtree’s dispatch (the reason for 4 stars) sent him to my house in the morning instead of during the scheduled 12-4 window he was really nice when I had to send him away because we weren’t ready to have our appointment. He came back right at 12, was nice, did his work and left. Peachtree, if you’re reading this, get yourself scheduling and dispatch together, it makes you look unprofessional.

We have been using them for several years. We have a maintenance with them where they come out 2 times a year. We usually don't have a problem with scheduling. This time our technician had an issue with the customer before us and we understand that. But, the text said he would be here in 27 mins. He finally called and said he woukd be here in 35 min. We understand he needed to eat but the tracking info is not correct. We watched him on the tracker and then all if a sudden it said 1 min out. Lucky for us we keep our equipment up to date and there were no problems. He was at our house at 8pm

I needed a short notice garbage disposal replacement. The replacement was performed, but seems overpriced for this type of service. And the technician tried to convince me that the disposal being installed was brand new (see pics) - especially for this price - but I'm thinking refurbished at best. The replacement is working, but I'm probably going to look elsewhere for service next time.

The service "expert" Jacob arrived at my house this morning and claimed that he could not light the pilot for my water heater. After spending five mintues at my home, he states "That'll be $99.00" Another technician arrived ten minutes later. He lit the pilot, performed a thorough inspection of my water heater and did not charge a service fee. The AI generated secretary that scheduled the appointment failed to mention the $99.00 service charge. I ended up choosing the other plumbing company. I am very pleased with my decision. Please do not be deceived by these "five star" ratings.

We had Peachtree Service Experts come to our home on December 11, 2025 to replace a toilet in our upstairs bathroom. The technician who did this work was Jeffrey McCoy. He was by himself and while he was working we did hear a loud crashing sound. He did not say anything so we assumed everything was ok. After he finished and left we went up to tidy up the bathroom and noticed three breaks in the tile floor by the toilet. These must have been broken when the crashing sound took place. Jeffrey did not tell us about this before he left when he obviously knew he caused the damage. That is the thing that is most upsetting about this situation. We immediately called Peachtree Service Experts after we saw the damage. We were put in touch with Adrian Matthews and explained what had happened to him. He said he needed to look into it and to send him pictures which we sent by text to Adrian’s cell phone: He called back that afternoon and said he was sorry and that he would have a tile repair person contact us. No one ever contacted us. We tried to text and call Adrian back multiple times but could never get a response. We are extremely upset about this situation and would tell anyone considering using this company to NOT USE THEM! Very unprofessional!