Reviews of local pros in East Point, Georgia

Korey, Arthur and Q were very nice and professional. They did a great job! 100% recommend this guys and AquaGuard for your crawlspace needs!

The service team of Mike K and Kiwadi A did a great job. Even though we are experiencing record heat, they performed all of the work quoted and cleaned up the work site as they proceeded. Their communication about timing and the work was excellent.

Jim did an amazing job with educating me on what they offer and advising of the best solutions to remedy my situation. They provide free quotes but by the time they are done assessing I felt I needed to pay him for all he did to provide an accurate assessment!! Seem like a great company with Jim in board with his personality and attention to detail I can see why they have been in business for so long!

As a Realtor®, my top priority is ensuring my clients get the absolute best, especially when it comes to something as important as their home’s foundation. I had the pleasure of working with Mark Snelling from AquaGuard, and I can’t say enough about his professionalism, knowledge, and willingness to go the extra mile.

Mark didn’t just inspect the home—he took the time to educate me and my clients every step of the way. He even let me step into the crawl space with him so I could learn firsthand! His dedication and expertise gave us so much peace of mind during this process.

Mark, thank you for your patience, thoroughness, and for treating this home as if it were your own. It was an absolute pleasure working with you!

Darrius was nothing but professional in our initial meeting. He did an amazing job walking us through everything and explained in detail. Highly recommend!

Kevin, Curtis, and Kavon did better than a great job for our crawlspace. Work was done on time, professionally, and every step of the process was well explained. The guys were friendly and answered all my questions. The house already feels 10 times better! Thanks team, we will be back for any crawlspace needs!

I want to word this in just the right way. I may not have given a 5 star review originally but the way that Frankie [ field supervisor ] came out and saw, understood and agreed with our concerns about our initial install was exactly what we had expected from Aquaguard. He acted quickly and had [what I like to call them] the dream team come out and fix our concerns on the next business day. The 3 man crew of Jose, Sho and Jay went above and beyond to make us happy. They were respectful and they communicated how they were going to address the situation. When they finished the work we truly felt like the job was done correctly and are pleased. Less than 48 hours later we had one last question for Jose so I sent him a text but instead of texting me back he called me back in 2 minutes! Super nice guys. Thanks again Frankie, Jose, Sho and Jay!!

Darrius Bowens came out to give us an estimate today. He was extremely professional, used terminology that was easy for me to understand. My wife and I are deciding on what service to go with to fix our issue, but Darrius definitely put us at ease with how he represented himself and the company in our home.

Edit: owners canned response below is yet another example of their shadiness. They are well aware of who I am, I have the emails to prove it!!

Over $10K wasted on a low quality job– buyer beware! Meanwhile, mgmt has smooth talked and passed us from person to person with no true accountability or offer of compensation. Here’s how our job went:

1. We were sold an exterior foundation support solution that I'm still unsure is appropriate for the interior settling that caused us to call in the first place. When estimator JD came out, we showed him our observations (door frames askew, wall cracks) and were sold helical piers. We discussed how an interior lift is not possible due to the basement being filled in but were assured by JD that helical piers would still be appropriate for our concerns.
2. On day 1, the crew no called no showed. We had to reach out to reschedule.
3. Crew installed push piers instead of the quoted helical piers. We were not told this UNTIL we pressed for an explanation mid-job and then were told that the type of pier doesn't matter, costs are the same and they do the same job. Unprofessional and shady.
4. Crew busted a pipe while digging and when I asked to have a 3rd party plumber document the break and repair, they ignored and did it themselves. A year later, we had a massive water leak and the plumber that came out had to replace the entire piece of pipe that was originally poorly repaired.
5. Crew did not complete interior benchmarking. We were told foreman Jeremy would do it and he didn't. I got Craig the supervisor on the phone, who assured me the foreman was going to do it before leaving the job. Final day comes and I see him walk out without doing them! So my husband has to remind him. He has a bad attitude, doesn't use a laser, scribbles some half ass numbers on a sheet of paper and leaves. I call Craig again who admits the foreman went explicitly against his instructions and “would be disciplined” and then personally had to come out with a laser to do it right. It was LIKE PULLING TEETH to get this basic action delivered as promised.
6. Finally, the crew did not complete proper exterior benchmarking. From the start, Craig said measurements would be in our "customer portal" and would send me the access details. Never got them. We didn't get ANY documentation until almost a year later when we were contacted by AG to do 1 yr benchmarking and I had to remind them that we still didn't have the original measurements! They then inform us the mysterious customer portal is not really functional and end up sending an email with a bunch of unorganized photo links but no file that showed us the exterior measurements. Finally sr mgr Efrain and head of ops Kyle say that an exterior benchmark log doesn't exist and that the crew uses a laser line to put in the rivets across the perimeter of the house, so there are no measurements needed to reference the elevation of each rivet relative to each other. This was despite both Craig and Efrain previously confirming those measurements existed and that they just had to find them in the portal for me. Fast forward to the 1 yr benchmarks and we find out that the rivets were in fact NOT at all placed on a level line. For example, relative to the rivet placed on the SE corner, the next rivet to the west was 1/4" higher, the next rivet was 1.5" lower, the ones on the SW part of the house were 7 to 7.5" off). Most importantly, NONE of these differences were documented, so there is absolutely no way of knowing 1 yr after install if any additional settling has occurred. In fact, the tech had to put in several additional rivets laterally across the perimeter, re-mark existing rivets, and document relative elevations of the rivets in order to enable checking for incremental movement another year from now. (read: they finally did what they should have and needed to do a year ago!!) This appt was a week ago and I've gotten no indication from mgmt that they are going to acknowledge and address this clear evidence of a very poorly executed project.

Darius is the real deal!!! He came through, gave us great education, and a very competitive quote to fix our home's foundational issues. If you're having the same issues and looking for a fix, he's your guy. Give him a call. Super friendly and professional too.

Dylan came to our home today for an inspection and he is absolutely wonderful. He is honest, cares more about the people then just trying to make a sale. When scheduling services be sure to ask for him !

Aquaguard was amazing! We had estimeates from several local companies and I was left feeling confused with several different options. Ours was a big project and what set Aquaguard apart was how well he educated me on the processess he recommended, which really put my mind at ease. I felt as though the recommendations he gave were the same he would give to his own family. Truly impressed with his knowledge, confidence and follow through.
I have already recommended him to friends! Thank you, Thank you, Tyler V. and Aquagurad!!

The Foreman Daquis Owens and his crew came out to help with the settlement of my mothers home that we are trying to get ready to sell. They were very professional and did quality work. Every step of the way Daquis sent me photos of the work status. He informed me of every little thing. Him and his guys were very nice the work they did was great. They cleaned everything off. I would use them and request this crew for sure.

Thanks Mr. Owens. Appreciate you.

I now have two positive experiences with Aquaguard completing projects at my mother's home, giving us both peace of mind that her home will continue to be safe and healthy to live in for years to come.

The first was the replacement of a collapsing concrete-block support beam in the crawlspace with steel support piers, eliminating sagging floors and sticking doors in the house above.

At the same time, they installed a drainage solution in the crawlspace to address groundwater that was entering through the porous block-wall foundation.

The most recent project was a crawlspace encapsulation done 2-6-26 to address ongoing mold growth that comes with an unsealed dirt crawlspace. Because of my mother's asthma, triggered by mold and mildew, this project should improve the air quality in the house and allow her to breathe easy all year.

Thank you to the Eastpoint crew that completed the encapsulation. Kevin, the foreman, communicated both before, during, and after the work to keep us informed of what to expect. Kevin, Curtis, and Kavon worked quickly and were very courteous as I observed their work briefly mid-project, and especially when making sure any questions my mother or I had throughout were answered. The efficiency of those three guys, and the amount of work they completed in the few hours it took them, was remarkable.

I wouldn't hesitate to recommend AquaGuard to friends or family in the future.

Hunter and Whitt came over, were very professional, and explained everything perfectly to my family and I. They were very nice and enjoyable company. They made the process very easy and understandable, and I was even able to finance my project at a reasonable price and have the workers come out to my house the day after I signed up. Thank you for sending them over, my dog will especially miss them.

I chose AquaGuard to enclose my standing crawlspace and I am completely pleased with my decision. Their price was slightly higher but they handled everything including the electrical. I like the idea of using a well-known, established business for the warranty as I consider this an investment. They are focused on quality and customer satisfaction. They carefully removed everything I was storing (lawn equipment etc) and replaced it once the job was finished. The musty odor from humidity is completely gone. They sent inspectors to check the installers work. They followed up immediately to ensure I was 100% satisfied. The musty odor from humidity is completely gone. I feel as though I have added square footage to my home as I can now use the crawlspace to store holiday decoration without worry of moisture damage. I plan to use AquaGard for my gutter replacement next. Great company. Wonderful people to work with!

Today Nick and Jeremy arrived at my house to repair my driveway. I needed the driveway stabilized and cracks repaired. Using the polyurethane foam to level the driveway really helped. They were very professional and left the work area clean after completing the job. Thanks AquaGuard.

I had three jobs done today; jobs 1 & 2 crawlspace encapsulation &, settlestop on LRoom floor done by Kevin, Curtis & Jamal. Job 3, settle stop poly renewal on my kitchen patio done by Kevin & Jeremy. A careful & thoroughly explanation was given on each job with a step by step approach. All questions answered with professionalism & clarity which was greatly appreciated. The finished product for each jobs was outstanding & met my expectations per the description provided for the final product. The technicians on both jobs were awesome!! Very pleasant, polite & easy to work with. Would rate them above 10!

THERE IS NO WARRANTY FOR SERVICES! I purchased my home in the summer of 2023. During the home inspection, a leak from the front door was seeping into the wood floorboards. The contingency of going thru with the deal was having that issue fixed, therefore, they hired Aquaguard. 6 months later, I noticed the same issue with the leaking. I called them, assuming they would fix the issue since it was a 8k job. No. The guy, who was nice, inspected everything and came back telling me that the problem was that the door wasn't properly installed because they had to seal it from the outside...in which the sealing was eroding away and I needed new gutters 😒 Basically, he told me that there was nothing they can do unless I wanted to replace my gutters, which was estimated at 5k, and add more sealant to the door.....and that they will not come out to do either unless the bill come to 3k or more. I'm upset because, if they knew that the door was the issue, why did they not tell the homeowner all of this in the beginning? And I was told that the "warranty" I had was on the equipment they left....which was a huge dehumidifier. Now, I'm so upset because I have the very same issue that I now have to figure out how to fix...when I spent my WHOLE savings on the down payment of my first home. It's really hard to find good and honest service.

Taylor did a great job servicing our pump system. He was very customer service oriented and answered all our questions. He performed a very professional job and made sure all was correct and finally working properly! Thank you, Taylor, excellent job!

We had 7 slab piers installed in our basement. Our estimate was prepared by Darrius and our work crew was Mason and Mason. I feel like fantastic is an understatement for our experience. Darrius was very patient and always reachable for questions. Mason and Mason were our work crew and they were as good as it gets. They completed the entire job in 1 day without causing any damage at all to my home and left the carpet in great shape and ready to easily put back down on the tack strips. They were on time and clearly communicated everything to me and left my basement just as clean as they found it.