All reviews for Central Heating & Air Conditioning

Central Heating and Air has been maintaining my system for years. I like to have it inspected before the full force of the Georgia summer kicks in, and Alvin was my technician for this inspection. He was very professional and explained everything in detail. If I needed service again, I would ask for him.

Central installed 2 of our systems and we have been using them since 2010 for maintenance. They have honored their warranty and fixed many issues that have arisen over the years. Alvin came yesterday for the fall checkup and was prompt, courteous, and friendly. After he finished, he made sure to explain everything he checked and let me know that things are working well. Very thankful to him and Central for keeping our systems running all these years!

We are very grateful for Central Heating and Air Conditioning. I first spoke with Keith who got our service set up. They were extremely quick to come out—same day. John was very nice and informative. He got us up and running temporarily while a part was ordered. Repairs were completed quickly less than two days later and for $2000 less than what we were quoted from another local company. We highly recommend them and will be using them from now on.

I’ve used Central for years and they have been outstanding. Technician’s are friendly, knowledgeable and helpful. Technician Alvin provides great service and is extremely knowledgeable and just an all around great guy. I highly recommended Central and Alvin.

Joshua completed the semiannual services on my system. He was very personal and professional. He really cared about my family being safe and comfortable!

I depend on Central Heating and Air Conditioning to service and maintain multiple units including a whole house dehumidifier. Their technicians are always knowledgeable and professional and the advice they offer is valued. Today, Alvin and Billy handled the maintenance on the units at my house and they were very efficient and effective and are terrific representatives of Central Heating and Air.

Joshua B was professional, timely, and fixed our HVAC (furnace). Contacted Central Heating and Air in the morning, they came the same day.

Central has taken care of my properties for 10+ years. I enjoy working with this family-owned business and their team of knowledgeable, professional technicians. Alvin and Chris have helped my systems many times! Would highly recommend.

Alvin was my service provider and he was fantastic. So professional and was able to fix my issue quickly and efficiently. One of the most helpful interactions I have had in long time. He got my system up and running after several days with no AC and did it all with a postive attitude. He answered my questions without complaints and provided me step by step guidance on the problem. So grateful for his help and the above and beyond approach to customer service.

We are a longtime customer of Central Heating & Air Conditioning. Yesterday, we had our annual cooling inspection. Alvin Johnson was our technician. There was a great amount of chaos going on yesterday at our home. We had work being done to our gas meter, the Dekalb Watershed team was here doing a repair which included a large crew, digging up our driveway & yard, it was pouring down rain, etc...Alvin was such a ray of positivity & sunshine on a very stressful & gloomy day!

He was extremely calm & clear as he spoke to my husband & me about the condition of our system. This morning, I left a VM at Central b/c I wanted to sing Alvin's praises. I received a call within 15 minutes of leaving the message from Chris Andrews. I can tell that Chris delights himself in this business & leads with integrity & doing the best work for his clients. Alvin not only represents Central, but he represents Chris Andrews too. Leadership runs from the top down. I told him that if I was Oprah rich, I would have showered Alvin with hundreds of thousands of dollars yesterday simply on his positive attitude alone. I feel the same for Chris Andrews too! We will continue to use Central for all our heating & air conditioning needs.
I highly recommend them. They have done excellent work for us & I trust them.

Always kind, explains things in detail and the pets love him. Very knowledgeable and remembers our equipment.

Our AC units needed replacing and the team at Central Heating and Air made the whole process smooth. Danielle, Devin, Dakota and the entire crew were kind, helpful and worked incredibly hard in the middle of a heat wave to get the new units installed. They even loaned us a portable unit so we could stay cool while they finished the work. They went out of their way to make it affordable and easy. My house is SO COMFORTABLE now. I was impressed from start to finish and highly recommend them.

Alvin was great! I had no heat and Central Heating and Air scheduled my service right away. Alvin was prompt and went above and beyond to discover the problem. I had heat shortly hereafter. 5 stars for Alvin!

I had an excellent experience with Central Heating & Air Conditioning this week with Alvin — he was knowledgeable, personable and friendly, transprent, thorough, and clearly explained each step he was taking, checking back with me on costs before proceeding. He was exactly on time and was in and out in under an hour. It was my first time using this company and I was very pleased with the results!

Alvin was our technician and he went above and beyond to solve our heating problem. He was respectful and explained things clearly. I would be happy to have him be our tech again!

They sent Alvin to tune up our AC systems, he was very thorough and professional. He explained everything that he was doing and how he was fixing it. We are really happy with the service!

Alvin did a great job giving our HVAC systems a winter check up. He was professional and knowledgeable.

This is the kind of service you need when your AC breaks and you are dealing with the heat and humidity in Atlanta! I got Kathleen on the phone who was super nice and helpful. She helped me schedule an appointment for the next day. The technician identified the problem and completed the repairs within an hour. Couldn’t have asked for more!

I had a lovely experience with Central Heating and Air today with Mr. Alvin. He was so incredibly knowledgeable and explained the issue in a way that was easy to understand. I felt so comfortable and confident with him and his level of service, I signed up for an annual service agreement. He was also just super cool — great vibes, good human type stuff. Thank you, Alvin! I hope you get all those green lights :)

ETA: He was also on time and had excellent communication.

I cannot say enough great things about my experience with Central Heating and Air Conditioning. From the very first visit, Ken was outstanding—knowledgeable, kind, and endlessly patient. I asked what felt like a million questions (some more than once!), and he answered every single one thoroughly and respectfully, never rushing me or making me feel silly. He provided four clear options at different price points, and his experience and honesty gave me complete confidence in my decision. I truly felt I could trust him, and that made all the difference.

When installation day came, Jose and Brandon were absolutely top-notch. They were incredibly courteous, professional, and neat—treating my home with the same care and respect I would myself. They walked me through every step of the process, made sure I understood what they were doing, and took the time to answer all my questions along the way. I could tell they genuinely cared about doing the job right, not just quickly.

My home feels amazing now—comfortable, quiet, and perfectly cooled—and I know it’s because of the quality of work these professionals put in. More than anything, I appreciated that they treated my home as if it were their own. That kind of care is rare and exactly what you hope for when hiring a company to work on your house.

Thank you to the entire team at Central Heating and Air Conditioning. This was an exceptional experience from start to finish.
Kristine

Alvin is fantastic at his job! He explained the steps he would take to fix our furnace, tested the system and ensured we were up and running before next week’s cold snap. I am eternally grateful! Also, Alvin brought great energy and is a consummate professional. Thanks, Alvin!!