Landscaping reviews in Norcross, Georgia

***Updated Review***
I have been a Simply Organic customer for approximately five years, and initially, the service met expectations (as noted in my previous review). However, over the past year and a half, my husband and I began noticing a steady decline in the health of our lawn. Despite being on a regular fertilization schedule and paying for additional services such as aeration to maintain optimal lawn health, our grass became increasingly thin, discolored, and unhealthy.

Concerned, we recently hired an independent lawn care expert to assess whether we needed to start over with our yard. To our surprise and frustration, the expert determined that the condition of our lawn was due to a lack of proper treatment—specifically, that our lawn had not been receiving fertilizer applications as expected.

This prompted us to review our Ring camera footage from prior service visits. What we discovered was extremely concerning. The technician would arrive, briefly walk around the property with minimal coverage, and leave within approximately four minutes or less. There is no plausible way that our full property - front, back, and sides - could have been properly treated in that timeframe. The footage clearly shows incomplete and inadequate service.

What is most disappointing is that this is not a new issue. Over the past 18 months, I have contacted Simply Organic on three separate occasions to report concerns about the quality of service. While there would be temporary improvement following my complaints, the issue would inevitably resume.

As a result, I have canceled my services permanently.

This situation is especially upsetting because in 2023, we invested nearly $50,000 into a backyard renovation, including new sod installation. Our lawn was in pristine condition, and we trusted Simply Organic to maintain that investment. Due to their failure to provide the services we paid for, our lawn has significantly deteriorated, and we are now facing additional out-of-pocket expenses to restore it.

Simply Organic has not only lost a long-standing customer, but I will also be sharing my experience to ensure others are aware.

****Old Review***
Simply Organic is the best! Mitchell is our service guy -- he's so professional and very knowledgeable. He takes time to answer all my questions and provides great tips on keeping our lawn healthy and green.

I've had nothing but stellar experiences with this company and I'd highly recommend to anyone looking for great lawn care at a reasonable price.

Jeremy is always pleasant and shows up when he says he will. Simply Organic Turf has been a great experience for us. Our yard looks better than ever!

I am usually not home when Jeremy comes by but today I was. I had some extensive questions about my yard. He answered them to my satisfaction and also educated me on why my yard looks the way it does. He also adjusted my timeline of when it was going to look better. But, don't get me wrong it does look a whole lot less "weedy" however I have some severe retraction that going to take time to repair. Jeremy also gave me some suggestions on how to bring my yard back to where it was when I bought it 8 years ago. Very gracious and professional.💯💯💯

Beware!
I don’t know what to do at this point. I have been trying for two weeks to contact someone at Simply Organic for help and have received no return calls or emails. Our yard looks terrible. Full of weeds. I asked for a manager to come assess and tell us what needs to be done and they scheduled an appointment but never sent anyone out. I called to follow up and they said somehow the appointment was overlooked but they would send someone within 2 days. No one ever showed up or called. At this point I have sent emails to every manager that I could find on the website requesting a cancellation of our service and refund since they have clearly not been treating our yard, at least not effectively. My requests to be contacted and followed up with are being completely ignored.

Love the professionalism and service of Simply Organic. I especially love having the same person come out each time. Justin does a great job of communicating and taking care of my lawn.

Justin did a great job servicing my yard yesterday. He was thorough, answered my questions, and gave me estimates for additional services I requested. I appreciated his time and clear communication to get my new lawn in tip top shape for spring.

Excellent work and very professional.

Awesome!! Big Ernie is the best!!!
Very professional & good looking too.

New Life Landscapes did an amazing job on my yard, they went above and beyond to provide excellent service at an affordable price. I would recommend them in a heart beat.

I will forever be a customer of New Life. Their maintenance and attention to detail is impeccable. They have affordable prices and are an honest company. Keep up the good work!

The best landscaping in all of Atlanta! Highly recommend.

I started having my lawn serviced (cut and trim) last year and chose new life because I didn't have time to research other options. Boy did I make a mistake. I figured that since my neighbor used them and they were expensive, they would do a good job.

In any event their business seemed very disorganized as they didn't send me an invoice for months at a time. Once I did get an invoice it was for hundreds of dollars.

I live abroad so only get to check my home in the US occasionally. During the winter the Bermuda doesn't require much maintenance so I didn't notice anything amiss. When I visited my home in the spring and summer it looked like the lawn hadn't been touched in a few weeks despite contracting them to come out every other week.

When I complained about this, Andres Rodriguez simply cancelled my contract.. AWFUL lawn service and TERRIBLE customer service... would NOT recommend.

I have had average to poor experiences with other landscape companies. This one truly blew me away with quality of plant materials, attention to detail, concern with rocks and other debris that other contractors left behind. This was a job to further enhance the original somewhat flawed install 4 years ago by another company. New Life provided a five star extraordinary experience and now I am using their maintenance crew!
I am so proud of my property now! It means the world to me to have a beautiful yard. THANK YOU, Ernie!

I had a great experience with Grounds Guys of Atlanta. From the initial landscape design to plant sourcing and installation, the entire process was smooth and professional. The crew was very organized, kept the work area clean, and delivered a high-quality landscaping installation. The plants they selected look amazing and fit perfectly with the design. If you’re looking for a reliable landscaping company in Atlanta for landscape design, plant installation, or sod installation, I highly recommend Grounds Guys. Excellent service and great results!

I had an outstanding experience with The Grounds Guys of Atlanta & Alpharetta for a full property makeover at my home in Sandy Springs, and I couldn’t be more impressed with the results.

Their team was incredibly meticulous and professional from start to finish. They didn’t just “tidy up” the yard—they truly transformed it. Trees, shrubs, and bushes were expertly trimmed and shaped with clear attention to proper horticultural techniques, not just quick cuts. Every area of overgrowth was addressed, the entire yard was thoroughly weeded, and the finishing touch of fresh pine straw brought everything together beautifully.

What really stood out was their attention to detail and pride in their work. The property looks clean, polished, and intentionally designed—like a completely new landscape.

If you’re looking for a team that delivers high-quality, professional results and genuinely cares about how your property turns out, I highly recommend them. I will absolutely be using them again.

I will use The Ground Guys for my landscaping needs in the future. Both Joe and Shannon made sure that my expectations for the project were met.

They did such a great job not only installing sod, but fixing our drainage issues first so it lasts. I have already recommended them to my neighbor.

They did a great job fixing our drainage issues and installing sod.

The grounds guys are knowledgeable, dependable, and hardworking. Excellent customer service and great finished product!

Great work, by a great group, and Lester is amazing to work with… Mark is amazing with his designs… I have been using them for 10+ years.

Horrible experience with this franchise and company - do not use under any circumstance.