Reviews of local pros in Ringgold, Georgia

10/10 — They were amazing! I will say they had told us they would be out between 12 and 2 but it was more like 5:30 ish. They were running late and didn’t call or say anything so I reached out at 4:30. When they got there though, they were very thorough. The price was super reasonable. The technician was friendly and talked us through our options. It is our rental property and he made our renter feel secure. This is who we will use going forward for anything they are capable of handling ! Thanks for the service! Thanks for helping out this military family in Nebraska take care of their home in the Chattanooga area!!! (We had a pipe bust in a bathroom and flood the duct work. They drained, patched, and fixed the issue. They also gave us a fair price to replace if we decide to!)

I had another company come out and tell me my unit was bad and had to be replaced so I called NGHA for a second opinion. Parker came out and found a wiring issue and had my unit back in operations in a short period of time and far far far less than the replacement cost.

Really it was a fantastic service call and Parker was informative and very helpful.

I wish I could give more stars.

Who would've thought that I would be so happy to spend so much money! Our 20 year old HVAC unit had been on the fritz for quite some time and we knew that we were in need of a new one..just trying to save up for it. Naturally, when my husband was out of town the unit completely broke down leaving me and my skinny greyhounds huddled up in the bedroom with a space heater! Jeremy came over to take a look and since he serviced our unit last year, I was happy to see him back. He is kind, patient, very HVAC savvy and most important - honest! After running some numbers in his truck we were standing in my cold house with winter hats and coats on going over estimates. I had expected to pay a pretty penny for a new unit, but the quotes were much higher than I expected and I started to cry - how embarrassing! Jeremy went over all of the details with me and explained things to me in a very simple way. He provided a variety of options and wasn't pushy at all and didn't pressure me. He gave me some time to think about what we needed and even offered to get a fire started in my fireplace to warm us up! When I called my husband he too was happy that Jeremy was back to help us (me!). He never seemed in a rush like he had to get to another appointment, and seemed genuinely concerned to just help us out and get us a product we would be satisfied with.

The technicians came a couple days later and were thorough, kind and respectful. Our new unit is so fancy! And there is a digital thermostat that we can control from our smartphones when we are away! They offered their contact info to answer any questions. Even though it was more expensive than we were prepared for, we are super excited to have a reputable product, with support from a trustworthy company. It was an emotional roller coaster, but at the end of the day it sure feels nice to come home to a warm house!! It has been nice to work with North GA Heating and Air and I will recommend them to anyone in need HVAC services! Thank you!

The technician from Heating & Air Conditioning worked neatly and efficiently. No mess was left behind. The system is working perfectly.

The service from Heating & Air Conditioning was fast and reliable. The technician was respectful and careful. He completed the job properly. Very satisfied.

Would never use again

The best prices and customer service .

Awesome job fixing my AC

They will take your money if you're getting a new system. But if it's 4 years old they only have time for units 1 year old.. You can call someone else. This is the second time in four years we had to have a part replaced.

I have used RAM several times for different homes and found them to be extremely knowledgeable, efficient and time sensitive - they actually show up when they say they will!

My unit had went down on a holiday weekend. They came out on a Saturday evening and fixed unit quickly and professionally. Will use them again and recommendations for them are high.

I’m sure they are lovely and competent people when they aren’t doing 55 through a residential area and crossing 3 lanes of traffic recklessly to get onto the freeway. Then the “lady” in passenger seats leans out her window while going down the freeway to angrily give me the finger. Probably not the best idea when you are in a company vehicle. Maybe they need some anger management or public relation courses to help with their interactions with potential clients. Just saying...

Less than Poor character...I've got $18k worth of new Trane equiptment that was installed incorrectly by Kevin Tipton...and or Residential Air and Maintenance.... and it hasn't work at all since day one (going on for 1.5 years)...run from Residential Air, and Kevin Tipton.
Trane engineering and those in higher positions of authority in the Trane system also showed less that POOR character...both them and Kevin refuse to correct their mistakes...Kevin boldly says:unless I pay more...yes you heard me correctly...he had to audacity to ask me to pay to correct their incompetence.
Call Trane and ask to speak with engineering dept...there's is not one...no distract or regional rep with Trane is willing to take responsibility for their instructed mistakes (yes they too mislead Kevin as he blames them).
BUY CARRIER form Someone else.
I've been in Real Estate and construction for 30 years in our CHATT. North Ga....ITS UNFORTUNATE when you see the real character when someone is faced with having to correct their mistakes at their cost...in this case POOR character ran from making it right.
See you in court Kevin Tipton and Residential Air!

Am very happy with this company; I had Sergio come to my home, and he spent a lot of time in the pouring rain to get my unit up to speed for winter. Liked them so much that I had them come to my mother's house. They are my GO TO company for issues around heat and air!

The two young guys that came out were very professional and well-mannered. My landlord had them come out and replace our whole unit. They kept me informed about what they were doing, what to expect, the whole nine yards. I highly recommend this company. And I will be telling the landlord to use only them and no one else. Thank y'all so much for the excellent service that you provided, I wish I would have gotten the young men's names so I could give them a shout out personally.

RAM has installed a full HVAC system in one of my houses and was very responsive to come out throughout that project. They have also cleaned and inspected the unit at another house for me. The tech did a very thorough job of cleaning the exterior heat exchange unit.

Hands down one of the best HVAC companies in the area. Sergey and his team have installed high-quality systems at three properties for me. Any time there was an issue, they quickly returned to fix it. Highly recommended if you are seeking a punctual crew with a focus on quality.

Residential Heating and Air replaced my son's downstairs 17 year old AC unit with a Trane AC unit. However, they did not replace the 17 year old thermostat. When I called Trane they said that the thermostat was an accessory and they had never heard of a company that did not install a new thermostat especially that old with a new one. I spoke with Kevin who was rather rude and told him I would buy a thermostat if he would install for free but he said I would have to pay a $100 service call. I feel like the company was very unprofessional to not know that a 17 year old thermostat should be replaced when a brand new unit was installed. I will be needing a new upstairs unit soon but I will definitely not be calling residential heating and air to replace that unit!

Arrived late for appointment, however completed work in a satisfactory time frame thus not too upset to begin with. However after they left, the unit broke and I called them back out. They said they will be there in between 4 and 5. I called at 510 and they finally arrived at 830. Tech said it was too late for him to fix it and they would come back tomorrow. They didn't. I had it fixed by another company and they discovered the problem to be a joke of an uncovered wiring done outside that got rained on and shorted the system. I have attached a picture if you need proof. NEVER USE THIS COMPANY. Literally there are 5 more within 10 miles of this one. Pick any one of those. If you don't, just know you have been warned.

Had malfunction with new system. True to their promise, a friendly and efficient team of techs were at home quickly and solved the issue within minutes. Throughout the process of replacing my old unit and this minor glitch due to an original drain tube, I’m completely satisfied and confident in RAM. Recommend enthusiastically!

Avoid this company at all cost. They are fast to come out when you are dropping $5k on a new HVAC unit but when you have problems with it 6 months later you can never get them back out to do repairs because they can’t make money because of the 1 year labor warranty Trane requires them to provide. Diane the secretary will schedule you and then call u last minute and say they can’t make it and then say it will be several days before we can get out there so I’m sure you want to call another company out so u don’t have to wait for cold AC on 98 degree days. Don’t fall into the same trap I did. Look elsewhere.