Home Services reviews in Smyrna, Georgia

4.8 based on 1031 reviews Back to the listing
    5

    I recently hired Rare Perfection Cleaning for deep cleaning of my home, and I’m very impressed with the results. The team worked efficiently throughout the entire process.

    They paid great attention to detail. The value of the job was worth it. I highly recommend them to anyone looking for reliable, thorough cleaning services.

    5

    I needed to take the stress off of getting my home prepared for my son’s graduation and Rare Perfection did just that. They came in and got straight to work. My home hadn’t been deep cleaned in a while and they tackled everything from baseboards to appliances. They were super thorough. I’ll definitely be booking with them again and recommend them to anyone needing a serious, high quality cleaning.

    5

    I recently hired Rare Perfection Cleaning for a deep cleaning of my home. Due to frequent migraines and vertigo, I’ve had a hard time keeping up with household tasks. Their chain came in and thoroughly cleaned my home. They were meticulous and professional. My home looks and feel so much better now and it brings me such a sense of peace and relief. I feel like I can breathe and relax again!

    I would absolutely recommend them to anyone needing help with deep cleaning or regular cleaning. They make a big difference in your home. I plan to continue with their service. 😍

    Happy Customer
    Leslie Welch

    5

    I recently hired Rare Perfection Cleaning for a move-out cleaning, and I was extremely impressed with their service. They thoroughly cleaned every corner of my apartment, from the kitchen appliances to the bathroom and living area. Their attention to detail was remarkable everything was spotless, including areas I hadn’t even thought to clean.

    5

    Rare Perfection was prompt & professional...I could NOT have been more pleased! I used their "move-out" service and it was a huge load off of my mind! I would recommend to anyone as well as using again should the need arise!!!

    5

    I been using Rare Perfection Cleaning for all my properties, I am an investor they are my go to and have referred to many others hire them today !

    5

    We recently had our first experience with Rare Perfection Cleaning, and we were very impressed. Zurani and Anielka arrived at the scheduled time, and our house looks and smells amazing. Tiffany did an excellent job with communication and follow-up. The rate is reasonable, so we plan to set up a regular cleaning schedule with them.

    5

    I was so impressed with my cleaning ladies today. They showed up on time, were very courteous and did the best job ever in my experience. Looking forward to a long standing business relationship. It's so good to find competent, reliable people today.

    1

    **TLDR: On October 17, 2024, Rare Perfection Cleaning poured wastewater off my 28th-floor balcony, damaging neighboring units and causing my building to assess a $1,000 fine against me for the violation. Tiffany (owner) refused to pay for the damage her team caused, despite acknowledging that Rare Perfection caused it. It has been over a year, and I have been left to pay $1,000 out of pocket for their negligence.**

    BEWARE. This company will behave recklessly. They will cause damage, they will not fix it, and they will leave you to foot the bill. Attached is documentation of this behavior.

    I am writing my first ever review as a warning to other homeowners, especially those for whom liability for vendor negligence is a serious concern. I hired this service to clean my home on 10/17/24. While cleaning my terrace on the 28th floor, the staff made the decision to pour dirty wastewater and soap directly over the balcony railing. See attached. As literally everyone reading this is aware, the water did not simply disappear, but rather cascaded down the side of the building, flooding onto the private balconies of my neighbors below and causing furniture damage to the neighbor on the floor immediately beneath me.

    The incident was immediately caught by building security. See attached report. When I initially contacted the owner, Tiffany, regarding the incident, she did not deny it. In fact, she was fully aware that her team had dumped the water. See attached text messages. Later, she admitted that Rare Perfection dumped the water, but because they had no written notice that they shouldn’t dump water off high rises, doing so was somehow not their fault. See attached email. In her own words, she admitted to the building that her team committed the act, claiming it was a "simple oversight" and that they were "unaware of the specific policies" prohibiting the dumping of wastewater off the side of a high rise. The appeal was, of course, denied. Homeowners, and certainly a professional cleaning company, should know better than to dump buckets of water off a balcony in a high-density residential area.

    This is the *beware* portion. After the appeal was denied, Tiffany’s behavior shifted from slow-playing a mistake to authoring a complete failure of business ethics. Once the fine was upheld, I paid $1,000 to the building. I had to. I then again asked Rare Perfection Cleaning to reimburse me for the fine. Tiffany refused. When I politely insisted that her business should be responsible for the costs incurred by her employees' actions, she stopped acting professionally. See attached. Following that exchange, she ceased all communication.

    Two weeks ago, I gave Tiffany one more chance to do the right thing, even reducing the amount I would accept. Once again, she ignored me.

    - It has now been over one full year since this incident occurred.
    - I have paid the $1,000 fine out of my own pocket.
    - Rare Perfection Cleaning has ghosted me and refused to take responsibility for the damage they caused.

    I have given this business a twelve-month grace period to do the right thing. I offered payment plans; I offered to settle this privately, etc. They have chosen not to take responsibility, and potential customers should know that. Accidents happen in any business, but I judge a company by how they address their mistakes and shortcomings. This company demonstrated that they are not only (i) capable of causing expensive liability issues for their clients but are also (ii) completely unwilling to stand behind their work, actions, or underlying values when things go wrong. Good people are accountable for their mistakes. These are not good people.

    If you hire them, do so at your own risk. If they damage your property, cause a fine at your building, whatever the case may be, the evidence suggests they will not pay for it, they will not help you, and they will eventually stop answering your calls. I strongly advise you to look elsewhere for a cleaning service that carries proper insurance and understands what it means to be accountable to others.

    5

    I recently had the pleasure of using Rare Perfection for a deep clean of my home, and I can't express how thrilled I am with the results! Upon arriving home, I was completely shocked by the transformation. Every corner of my house sparkled and felt refreshed. The attention to detail was impeccable, and it was clear that the team took great pride in their work.

    Not only were they thorough and professional, but their friendly demeanor made the experience even better. They really listened to my needs and exceeded my expectations. I highly recommend Rare Perfection to anyone looking for a cleaning service that truly delivers on quality and satisfaction. You won't be disappointed!

    5

    I used Rare Perfection Cleaning prior to us moving into our new house. Not only was Tiffany very accommodating to our unpredictable schedule, she provided excellent customer service and communication on what we could expect. Her team brought all their own cleaning products and equipment, and did a very thorough job. Everything was cleaned and ready for us to move in, it even smelled AMAZING! Highly recommend, and I will definitely be using them again!

    5

    I’ve used this cleaning service multiple times and they always do a great job. They cleaned my home thoroughly and also handled a move-out clean for my previous home, which really helped reduce stress. I’ve booked both basic and deep cleaning services and have been very impressed with their attention to detail. Communication has been professional and reliable. I would definitely recommend them and plan to hire them again.

    5

    Easy to book the appointment, good communication and quick response. Listened to my preferences. The house was very clean when I went to check after the finished. The did a very nice touch that made it a 5 star service. I am satisfied and In will recommend them .

    5

    I have been a loyal customer of Rare Perfection Cleaning for years, and I can honestly say they have been nothing short of amazing. Tiffany and her staff have always taken care of me and my family with consistency, professionalism, and true care.

    They did my move-in cleaning over 3 years ago, and from that day forward, I signed up for weekly cleanings — and they have never left my side. Their quality has never changed, their attitude has never changed, and their commitment to excellence shows every single visit.

    Some people only leave reviews when they’re unhappy or trying to make a company look bad, but I want to be the voice that speaks the truth. Rare Perfection Cleaning has been a blessing to my home, my peace, and my family. I have referred them to friends and relatives, and everyone feels the exact same way — impressed, grateful, and satisfied.

    If you’re looking for a cleaning company you can trust long-term, Rare Perfection Cleaning is the one. They truly live up to their name. 💛✨

    5

    Busy B is an Awesome Cleaning Service..Very thorough and consistent..Would definately recommend....AWESOME SAUCE👍👍👍👍👍👍

    5

    Awesome cleaning job! Loved coming home to a great smelling house and it is so clean. Very detailed job. Would definitely recommend and I will be using again! Thank You!

    5

    Brittany keeps my looking great. I highly recommend her for your house cleaning needs. Thank you Brittany for all you do.

    5

    Busy B Cleaning is the best cleaning service point blank period . My house looks like a brand new home 🏠. I would recommend this service to anyone who needs there home cleaned. This service cleans in places you wouldn’t ever think to clean.

    5

    Very high quality standards for cleaning our home. If you would like to have your home cleaned the way you would clean it, Brittany is the person you need to call. Very pleased and would highly recommend her.

    5

    Brittany is one of the hardest working and cleanest ladies I have ever met. My home is so much cleaner and organized with her in it. I am thrilled to have found Brittany and will use her for many years to come! Do yourself a favor and call her today!

    5

    I have used Brittany for a long time. She is consistent with everything she cleans. It feels so good to come home when you are having a bad day and see your sparkling clean house. I love running into her and seeing her bubbly and sweet personality. She’s the only person I can trust to clean my house.