Home Services reviews in Stone Mountain, Georgia

SHSONNA and her team were very thorough and did an excellent job.

We hired and received services from It's Maid Day for a while. The service was not always of 5-star quality, but it was usually okay. We were satisfied some days and unsatisfied other days. The quality of service varied every month. However, today, we were very upset because:
1) The vacuum was not properly done. Dirt or debris was visible in areas like the living room and kitchen.
2) The bedmaking was also not properly done. A blanket was half spread on the bed and half crumpled. Nobody would believe that the bed was made.
3) Trash cans were not emptied, which they usually did.
4) Finally, we lost an object placed next to the bathroom sink, which seems like a kid's toy but is a very important one. We have never lost a single object before.

We decided not to use this service anymore, not because of today's situation but because of previous days of unsatisfying service over the years we have put up with.

FYI, the account holder is Jeehwan Cho. I have talked to the representative of It's Maid Day already.

I had a Spring Cleaning of my home yesterday and this was my first time using this company. Communication upfront and expectations from the company and myself were always clear. I expected 2 cleaner’s however I ended up with 5 cleaners which made the job completion faster. The cleaners were professional & respectful of my property & I have signed up for recurring cleanings. Kudos to my cleaning team Crystal, Bre, Carlaina, Jamie & Michele!

I get a deluxe clean every 2 weeks and it has been wonderful. I had one experience with Shay today and was very professional. Bre is the team leader and always perform a walk through to make sure that the quality remains high.
This is a wonderful company to have home cleaned, including the front office being attentive. There arrival at my home ready to work with a smile and enthusiasm is first class service.

Crystal and Jahkita really did a phenomenal job at my home today! This is my second experience with "Its Maid Day" and they've again proven to be worth the investment. The team arrived exactly when expected. They were extremely professional and the cleaning was thorough.

This is an odd company. They ask me to review them online and to only say good things about them so that the ladies who clean my home will get a tip. The cleaning ladies on Team 32 did an excellent job as always. My home is sparkling when they leave. I have only good things to say about the quality of the cleaners.

One thing I like about the management of this office is that they send the cleaners at a time convenient to me,. On all other matters, I'm not so impressed with the management of this organization. I prefer to have contact with one particular office person but never do. I have requested a specific cleaner be sent to my home. She was sent once but has never been sent again.

The company says it will call me the day before and the day after the cleaning. They usually, not always, call the day before, but have only called me once to check on the quality of the cleaning the day after.

This was my first time using It’s Maid Day. Wow, they did not disappoint! Michelle, Crystal and Jessica were amazing! My home looked so good and they were so nice and very efficient! I highly recommend this company!

I was fortunate enough to have two amazing ladies come do a wonderful job of cleaning my home. Thank you Connie and Nikki! You ladies cleaned areas in my home that have never been cleaned before!

It’s maid Day provides very good service. I’ve used them on several occasions and they are prompt, courteous, and their staff are friendly. They always provide the highest quality of cleaning service and the prices are reasonable. I usually leave a short list of additional tasks that need to be completed and they get it done. I recommend “It’s maid Day” to anyone needing professional home cleaning at an affordable rate.

"It's Maid Day" did an amazing job cleaning my home. This highly recommended service exceeded my expectations. The employees were friendly, professional and explained everything involved in the cleaning process. I have found a great cleaning company!

First time using this service and I was happy with the professionalism of the cleaners. As well as the rep that set me up from the beginning. My cleaning was good. I declined to do a walk through once they were done due to working from home that day. So I saw something here, little something there later that day. And yet nothing that will stop me from looking forward to the next cleaning. My cleaners Natasha and Katherine were engaging and pleasant. Definitely recommend this company.

Angela, Miriam, and Kimbria completed the housecleaning with positive energy, efficiency, and humor. Great job!

Angela is fantastic. She was in on my first deep cleaning and believe me that it had to be a challenge. She has since taken care of every single detail. She has cleaned places in my home that I did not know were there.

We had a great house cleaning today after Shayla and Shaunna were here! they took their time and really did a fantastic job. Shaunna went the extra mile by scrubbing off tiny little paint drops on my dark hardwood floors! I'm over the moon!

Shaunna and everyone who has been here have been outstanding. There is nothing nicer than coming home to a fresh, clean home. Return to office has been a nightmare, but ItsMaidDay has been a lifesaver!

We just had our first cleaning and they did a wonderful job! They are very thorough and detailed in the questions and details they obtain before the cleaning. They were prompt and professional. We are very happy with their service.

Angela, Elisha, & Jada did a wonderful job cleaning our home. They showed up at the time frame that they said they would and were professional and kind. They followed through on everything the account manager and I talked about. They did a detailed job in the time that they were here. We were also pleased with Its Maid Day and their easy system and timely responses. We can't wait to have them back!

Elisha and Mimi serviced our home for the first time we have ever had a cleaning. They did fantastic and helped us to get back to a clean baseline that we just needed some help getting back to. I felt bad some of our areas were a bit messy still but they assured us it was not a problem. We will most likely use again if we need to or are in a position to continue using their services.

My carpet looks fantastic!!

Very professional, on time, fast, and efficient.

The service was very professional and cost less than I expected. Would recommend them to friends.