Gutter reviews across the US

The installers cut a gutter to short so, to compensate, they damaged some of my deck to make things fit.

Great Product..Great company..excellent customer service..I highly recommend Gutter Helmet

Real Pro's. Came out and fixed my problem in just a few minutes.
refused to except any money for their effort. I should have bought them lunch but, didn't think of it until after they had left. Thanks Guys.

Very professional & see to it the job gets done right. Staff is always making sure the customer is happy and go out of their way to ensure the best experience with having their gutters, helmet, awnings and shades installed & working properly to fit the customer's needs.

Bought awnings for west facing patio. Did the trick of shade as well as cooling the living space in a classy way. Looking forward to using patio more often. Thank you, Carl, Eddie and your team!

Eddie & Ricardo did a great job. These guys are clearly skilled craftsmen. The installation (gutters & helmet) was clean and plumb/level (proper elevation). The joints were properly mitered. These guys were also not, in any way, obnoxious. They didn't have tunes, much less garbage tunes blaring. They were kind and respectful. They were also careful and conscientious with our yard and foliage, minimizing inevitable, very minor collateral damage. Carl (sales), also, was very professional in planning the job and coordinating the work. In comparing prices, quality of the materials, accommodation (scheduling) and workmanship, it appears Gutter Helmet of Idaho, Inc., can't be beat. Thanks, so much, guys. You deserve your bonus.

Be very careful if you call these people as the product in my estimations does not do the job as advertised. After last year’s deep snow and the long time, we had ice dams I called Gutter Helmet. I told the salesman what concerns I had with my current gutters. Leaves and dirt obviously but I was really concerned with the Ice. He assured me that the gutter helmet system would take care of all my concerns from the day they were installed. From then on, I would no longer have a worry. I gave the salesman the order and then waited expecting that the company would set an appointment, as I was told by the salesman. After about two weeks I called the main office which I discovered was in Spokane Washington. They seem to have no record of order. I was very unhappy as I had given the salesperson my credit card number for the cost of the new gutters and the helmets. Eventually, the order which had been, "according to them, misplaced by the salesperson", was found and a date was set to do the install.
When the crew arrived to do the work, they had everything mixed up. I had chosen to install all new gutters along the front of my house plus a section of new gutters on the side. They came prepared to only repair my old front gutters and install the helmets on the old gutters along with the new section. It took a bit, but we got everything reorganized and the work was done. I must say that the crew was efficient and seem well trained.
This past fall the gutter helmets worked reasonably well. There were still some places in the front where the water did not all run into the gutter. I was about to call and talk with them when the snow hit. I had massive snow dams again with huge Icicles hanging off the roof and water collecting on my sidewalk creating a skating rink that was very dangerous. I called and left a message for the person identified as the owner, his name is Carl. Carl never returned my call. I then called the office in Spokane and told the person in that office of my frustration with Carl. She said she would contact him and have him call me. He finally did call, and we made an appointment.
He arrived for his appointment and when I described my problem the first thing out of his mouth was that the helmets would not stop ice dams unless I had had them install the heat tapes to take care of the ice. When I questions why I had not been told this in the first place he tried to say that we have ice dams so seldom in this area they don't talk about it much. I specifically said in the beginning that was a concern. I got no real answer about the question, but my suspicion was that the salesperson didn’t really know his job.
At any rate I asked if he would give me an estimate to install the appropriate equipment. He agreed to do so. That was over three weeks ago, and I have heard nothing. Others may have had a better time with this company, but I say be very wary of Carl and his group. To get what I thought I had paid for is now going to cost me additional money.

They do great work. The owner Carl is a awesome guy to work with. But the two stars is for the lack of clean up if any I have picked up multiple little square nails and the big spiik nails and other debri and it's not safe my dog can step on the stuff and hurt herself. I can understand missing a few things there but when I am constantly picking more then one hand full of stuff up that's clearly in plain sight that's not good. I took a picture of a few things I got again today. But not sure how to post the picture

Have had Gutter helmet for years and still very satisfied also had gutters cleaned and repositioned for better drainage at my son’s home fast and very fair service thanks to their service techs, Eddy and Ricardo and a special thanks to Carl for his advise and suggestions my problems are again resolved!!

Gutter Helmet installed a SunSetter awning on our home. The gentleman who installed it did an excellent job and was very courteous. He answered all our questions and showed us how everything worked. All in all a great experience.

We hired this firm to replace gutters over our doors,they came right out,gave us a quote,came back in two days,installed the gutters in less than a day,was very professional, and friendly.
And the price was great.
The gentleman thatdid the work " Eddie was very friendly and answered all our questio s.would recommend this group anytime.

We've been a customer for many years and are very satisfied. Carl is exceptional in his customer service and so is his crew. We highly recommend them to anyone who wants quality product and professional and courteous attention.

Overall not a fan of the Gutter Helmet, water runs over the sides at the corner. Also be aware that the warranty is not transferable. I bought a house with Gutter Helmet and it has some issues. But they said the warranty is not transferable.

From Carl's visit to measure and estimate, to the wonderful help scheduling and paying for our project with Kimbria, Stacy, and Wendy in the office, to the careful and conscientious installation by Eddy and Mick here on site, we were nothing short of blown away by the beautiful product and exceptional customer service at every step along the way. Bravo to the Gutter Helmet of Idaho Team, and many thanks for a job well done!

Excellent customer service. I've been covering my gutters in stages, and they are always a pleasure to work with. Their product has no screens that catch stems and seeds. They even provide a high pressure nozzle for yearly cleaning.

We received immediate response to our quote request for a Sun Setter custom shade. Carl came out reviewed the location and after discussing pros and cons of several options we decided on a shade. The install team was professional and on time and we are now enjoying the shade as it helps cut the sun glare on our windows.

I am pleased with my Awning installment. Both Carl and Eddie were great! I would highly recommend this team, as a matter of fact, my neighbor is now using them for an awning.

Gutter Helmet of Idaho was referred to us by Sunsetter Retractable Awnings to order and install an awning for us. Carl came out and measured, then sat down to go over our options. He made this process very easy. Our one issue was we were hoping to get our awning quickly for a summer party. He accommodated us by installing a "loaner" awning for us to use until ours arrived. Our awning arrived in a timely manner, his crew came out installed it and we can't rave about it enough. We absolutely love our awning and the first rate service provided by the Gutter Helmet team!

I added a covered deck to my house and needed gutters for the new part of the roof. Carl recommended they use my old gutter from the house that was taken down from adding on the roof of the new deck which saved me money! Eddy, Shane, and Rick were all on time and professional. They cleaned up after themselves and were efficient. It was a good experience.

We had the Gutter Helmet installed back in 2011 and noticed a few leaks recently. They came by and fixed all the issues in about an hour with no charge and no hassle. First time we had to have them come by in more than 12 years and they were great.

October 2022 we had Carl come out and give us a quote for adding new seem less gutters. Carl was friendly, professional and quick to give a quote. He was not pushy at all but gave some great information about the product. He was the fifth quote we had received and he was the most cost effective for our project yet the outcome was just as good as the others. With the increased demand for construction contractors, many are overpricing and taking advantage of the public. This was not the case with Carl and Gutter Helmet.

Within two weeks Eddy and Ricardo were out installing our new gutters. The installers were professional and polite while putting up with our hyper dog. Within a day they had them installed and they left no trace of trash or debris. The new gutters look amazing! My husband and I would recommend Gutter Helmet to anyone looking to add a nice looking and effective gutter to their home.