Reviews of local pros in Aiea, Hawaii

Pool is sparkling clean, He takes pride in his job, trouble shoot, and fixes my pool problems.👋👋👋👋👋

Our air ducts were cleaned out and coated inside. The business is family owned and operated with friendly, efficient and respectful staff. Workers were careful to cover furniture to protect it during cleaning . Owners make site visit during the actual work which is always a good sign.

We called Aircare Hawaii from a issue that we had in our home in Palolo We were blessed to work with
Lindsay she came out the same day to meet up with us at our home she went above and beyond to help us she explained what she was doing to do before she started we had a question in the elevator room so she took extra reading inside that area to get a better understanding of what we were up against
When the report came back she made a report and gave it to us then she called us to go over it with us to make sure we understood the report
A month later we had to contact her again to go over my tenant concerns
She was more than helpful in our situation once again she went above and beyond to help us with the situation up at the house
Words can’t explain how lucky we were to contact her she handled our situation in a very positive manner and now she will be my go to person in the future Thank You Lindsay
For Being A Professional
❤️

Very professional. The best!

Great service and communication! Thank you for doing a great job!

On time and professional. Easy to schedule appointment. Will be using them again.

Very responsive and the go to company for detecting and removing mold in you HVAC system.

Very timely response and scheduled the same day. The service is excellent.

Experienced,timely service, clean and thorough. Covered furniture to minimize dust from hvac duct cleaning. My #1 go to hvac service annually.

your crew did a great job in cleaning our ducts and showed us step by step in the procedure. my kids and i were having allergy issues and now the air quality smells fresh..THANK YOU

I had a ton of people come to our house and they were not able to find the odor that was bothering us after our water damage. Jay was able to find the root of the problem and is helping us get one step closer to being able to live in our home again!

Were able to fit me in the schedule quickly, and did a great job cleaning my dryer ducts. Great guys too, recommend if you need any of their services!

AirCare Hawaii made our home livable again. They were thorough, efficient, professional and incredible helpful. I will always be grateful to AirCare Hawaii for making our home safe and healthy for our family to live in. Excellent service, honest and caring people. Mahalo!

AirCare Hawaii offered me valuable consultation regarding the nature of mold and humidity in my living environment. Lindsey was very responsive and helpful in thinking through alternatives for managing temperature and air quality in my home. Thank you!

Unfortunately, our experience with this company was not great. Jason was difficult to communicate with via email, often not responsive, and showed up late to our appointment, although somebody had time to send us the bill prior to his arrival. For nearly $1100 for an hour of his time and a simple lab test, we were left with more questions than answers. We felt rushed during our appointment because he was late. Jason spent more time small talking, and seemingly questioning and dismissing our concerns about water intrusion and mold throughout the visit, and did not even take the time to look closely at areas we expressed concern with. We attempted to show him multiple areas and he either didn't look or barely looked. We had to remind him a number of times to take a closer look at the area where we experienced flooding. Jason did not seem to have any insight about the sensitivity and specificity of the air tests, and if and/or how that might compare to surface sampling, as mold was visible in certain areas throughout the home. Overall, Jason is a good salesman (he even threw in a few coughs throughout the visit to try to validate our concerns about the air) but did not leave us feeling confident in the safety of our home for our family. I truly wish we would have asked him to leave.

My home periodically have our dryer vent clogged. Other companies have tried but too lazy or inconsistent with their efforts. AirCare Hawaii was a referral from a friend. They were responsive and timply. Their emoloyee came and did a thorough assessment. Then he resolved the issue efficiently and explained what he was doing. We appreciate the integrity and level of service this company provided and will use them again.

My wife and kids were experiencing allergies for a few months straight and frequently getting sick. It was like we never got better. We did have some visible mold growing in one or two rooms on the walls but we usually wipe them up with bleach. We live Manoa so it's always kind of moist.

After doing some research I decided to call AirCare Hawaii. Lindsay answered the phone and scheduled me in right away. The day of the free inspection, Jason and Lindsay showed up. They were very knowledgable and educated me on the environment, humidity and mold spores. They even educated me on bleach and its stereotype to clean mold which it does the exact opposite! It feeds it!!! So BEWARE.

They gave me some few options based on my concerns. I decided to get my home tested for mold to see the amount of mold I had in the air. Come to find out the results showed high levels of common molds in more than one room.

Because we are sensitive I wanted them to do their green treatment they offer that is non-toxic. The day the mold treatment was scheduled, Hoptong and Matt arrived. They were friendly and professional. They communicated their step by step process! Once they did the treatment they came back a few days later to test the air. the spores had significantly dropped too safe and acceptable levels. The rooms they treated smelled clean. Definitely happy with their service and would recommend them to all my friends and family! Mahalo AirCare Team for keeping my family healthy

I would be very careful in using this company. Shortly after having our HVAC serviced the ceiling collapsed from water damage. The damage came from a broken pipe at the bottom of our air handler in the attic area, of which Air Care Hawaii was the only people in attic for several months leading up to the damage. Afterwards they sent out two individuals to "fix" items, but didn't really resolve the problem. Further some of his employees were unprofessional and caught on camera being unprofessional. Jason was informed about all of this and just ghosted us. Overall we were not happy with the cleaning provided and their lack of customer support afterwards. A $5k waste of money using them. I've included some after photos with dust still in HVAC tubes and the damage done from the broken pipe. All of which we had to deal with when Jason stopped responding to emails.

Lindsey was extremely professional, and knowledgeable. She explained everything in detail from start to finish. I highly recommend using AirCare Hawaii for mold concerns. What a relief to be able to find such a trust worthy company. Mahalo

Aloha, I used AirCare for a mold inspection and testing services for my client who is buying a property. They were very professional and responded immediately. No hidden cost and great customer service which seems to be hard to find these days.

Super helpful and responsive. I left a message regarding what I thought might be black mold in a closet and not one, but two inspectors from the company called me back. They were happy to look at photos and advise me appropriately. I'd highly recommend them!