Appliance Repair reviews in Honolulu, Hawaii

Chris has fixed a few our fridge and our off brand beverage coolers. Very skilled individual, and highly courteous customer service.

Chris was very helpful and knowledgeable about my refrigerator that had stopped working. I hope to do business with this company in the future and will recommend him to my family & friends..

Chris found the replacement part that several other companies told us wasn’t available. He came back and fixed our dishwasher immediately. We had him service an ice maker. No fuss and a great, clean repair. We referred a couple of our friends who also were completely satisfied.

BEWARE these guys are scammers their whole thing is getting the diagnosis fee. I called for them to come out and look at my washer, talked to Chris Woelfel. He scheduled an appointment for the next day, then canceled he said he got done early and left my area before my allotted time so he wasn't going to make that day, I SHOULD OF GONE WITH SOMEONE ELSE. So we rescheduled. Then he texted 2 hours before the appointment and apologized and said he forgot he had a doctors appointment. So I did a little Google search on the issue I was having with my washing machine, my search narrowed down the issue to the lid lock mechanism. So when Chris call me back and said the he was in the area I told him that I wanted him to look at the lid lock mechanism. He comes out to the house and tells us that he can't get the codes off the machine and that the circuit board was fried new circuit board $250 his additional labour would be $200 a total of $450 and that it would be better for me to buy a new machine. That i owed him $150 for the diagnosis, I paid him then I looked up the lid lock mechanism on Amazon $11 so I ordered it just to see. 2 days later I installed it and the machine works perfectly. I contacted Chris and told him that I wanted my diagnosis money back because he was way off on his diagnosis, he told me I got a good deal $150 for his diagnosis and $11 for the part, remember he told me that the circuit board was fried and it would be better to junk it and buy a new one, then he hung up on me and block my calls. I'm convinced that they make their money on diagnosis fee convincing customers that its not worth fixing their equipment, STAY CLEAR OF THIS COMPANY YOUR ONLY GOING TO LOSE YOUR MONEY THEY HAVE NO INTENTIONS OF FIXING ANY THING THEY ARE JUST THERE FOR THE $150 FEE IF HE SCHEDULES 10 HOUSE CALLS A DAY THAT $1500 JUST FOR RUNNING AROUND COLLECTING FEES WITH NEVER INTENDING TO FIX ANY ONES MACHINE STAY CLEAR OF THIS SCAMMER. read the reviews

We try are best to run great service but for this customer to go on and think we run service for free here in Hawaii ? if we gave back service fees we would be out of business. (True if your business was collecting fees only) customer called back and said he fixed unit him self with a $11.00 part (hum) ( HUM what i sent you a video of the machine after i fixed it) if that is true then why did he call us out for service? ( because your suppose to be professionals) its like getting free advice (your advice was to junk the machine the circuit board was fired and it would cost me $450 to repair) for his problem that is why we cant give refunds back. (cause you will go out of business, because you had no intention of fixing the washer.) If i was a attorney ( you would of been disbarred as a fraud) giving advice it would cost more than 150.00. Customer is a DYI guy( yes i fixed the washer with the help of youtube with an $11.00 part, after you told me that it would be better for me to buy a new washer,) you cant make everyone happy. Good day everyone... (you will have a good day if you call anyone but Chris Woelfel and capital mechanical DONT WAST YOUR TIME AND ENRGY WITH THESE PEOPLE, I SHOULD HAVE READ THE REVIEWS BEFORE I CALL THEM !!!!!!!!!!!!!!!!!

Have had my dryer serviced a few times with no issues. 1st time the belt was out & had to order from mainland to replace it. The new belt came with 2 years warranty, which he came out to replace recently free of charge. He has also replace the rolling wheels in the dryer for movement sorry I don’t know the correct name for them. He’s a 1 man show unless he’s got a tech helping him. So if you call or book online you can usually get serviced within 1-3 days.
Some parts just aren’t on island so things have to be ordered from the mainland bc there’s a million types of appliances.
Nothing but good service & I would say affordable pricing. $150 to get him out to your residence and then that goes for parts and labor if things need to be serviced.

Mahalo for the help Chris with our dryer.

Great Advised!

Prompt. Courteous fixed it.

DO NOT USE THIS COMPANY! Seriously save yourself hours of your life and boat loads of money!

So lucky to have found Chris! He changed plans and went out of his way to revive my dead refrigerator.
Highly recommend!!!

Top notch service for CMA. Chris came out and replaced my compressor on the weekend and saved me from having to get a new Refrigerator. very professional and knows what he is doing. Thanks Chris.

Chris was professional and friendly. He didn’t attempt to up-charge me for unnecessary services and was extremely quick. Look no further than CMA for appliance repairs with someone you can trust like Chris. Thanks!

Chris was awesome. He was very Informative and knowledgeable. Super fast and friendly service. The longest thing we had to wait for was the parts and he got us up and running in no time.

It was GREAT working with Chris!. This was the 2nd time I've used him and I highly recommend his service. Very knowlegable and quick to respond. Communication is great too. He even scheduled the service call when he was on vacation!

Found Chris online, I needed help with my commercial 3 door fridge, it was not making temperature. Not only was he fast to reply, he was also very knowledgeable with over 30 years of experience. He arrived on time and was very professional. His price was very reasonable and I would definitely recommend him.

We had a fantastic experience with Capitol Mechanical Appliance. Chris was extremely responsive and made time to see us the next day. Our oven stopped working and we were struggling to find ways to cook meals for our 3 kids, so getting the oven fixed quickly was a necessity. Chris was polite, communicated well, and very knowledgeable. He diagnosed the issue and had it fixed shortly after. We would definitely use this company again. We highly recommend Chris/Capitol Mechanical.

Chris was very nice, friendly and professional. He fixed my freezer and took time to show me the part that was broken and explain what the problem was. The reason the rating is a four is that he was not able your get the part right away and the rating did not allow half stars. I would recommend him to friends and use him again.

Chris was great! He came out quickly after I called to set up an appointment. He helped get parts that were fast and cheap. Overall great guy! Highly recommend for any appliance needs.

Response by Chris was very timely as was the repair to my refrigerator water dispenser. He was very courteous and professional.

Absolutely the worst experience I've ever had with a repair company. This company stole from me.

I called them to fix my washer and was charged $150 for the visit -- fine, that's standard. But then the technician, Chris W., added another $150 for "labor" that I never agreed to. There was no invoice!-- he charged my card immediately and only later sent a receipt with the added fee with $300 for labor. $705 including parts. Again, no repair done.

He said he ordered the part, then claimed Samsung sent the wrong one. After that, he no-showed three different times. When I called to ask where he was, he literally said, "Obviously I'm not there, so why would you wait around?" He even admitted he was at a baseball game.

Over text, Chris acknowledged the terrible service and said he'd refund me everything. Of course, that never happened. Now I'm in a credit card dispute because they've refused to refund a single dollar -- not the labor, not the part, nothing.

I called a different company who charged a reasonable fee to diagnose. I purchased part, spend 10 minutes swapping the part and I fixed the washer myself.

Do yourself a favor -- go anywhere else. You'll save money, time, and a massive headache.

UPDATE: Chris responded a provided a refund. Changing from 1 to 3 stars.

I strongly discourage anyone from hiring this individual/company for repairs of any kind. I hired him to repair the ice maker of my refrigerator. He claimed that the only way to repair the ice maker was to replace the entire door of the refrigerator. This seemed ludicrous, but I needed it repaired immediately and he was available. I paid him $1,680 on 14 July 2025. At that time, he acted like he was going to return within a few days to complete the repair. It is now more than three months later and he never returned with the part to complete the repair. I requested a refund from him after 6 weeks, which he refused to provide. He made contradictory statements through text message first stating that the part was ordered and was being ground shipped. At that time, I asked whether it was backordered, and he told me that it was not. 5 weeks later after he never followed up or returned, I again inquired about the status of the repair, and his story completely changed and said that the part never shipped but was back ordered. He is dishonest and takes the money, but does not complete the job. His website states that he has a license, but his license number is missing. He is violating the Federal Trade Commission rules by refusing to cancel any purchase after 30 days for a part that does not ship. Please bring your business elsewhere. I would not want this to happen to anyone else.