Electrical reviews in Honolulu, Hawaii

I am very satisfied with the service I have received from Malama Solar. When I first met with Brandon he mentioned it does take some time before things get started so I had no problem waiting, but once the approvals went through I had my system up in no time. Diedrick and the crew did an excellent job of installing my system, and were very informative of the process taking place and what we should be expecting next.

If you’re looking to install PV and need a company to work with then Malama Solar is the one for you! Their staff have been both professional and friendly and made our journey so easy for us. If you want great customer service, they do most of the legwork for you. They went as far as to request the permits to install the PV from HECO, city and county, and my HOA, researched and recommended finance options, and hooked us up with a roofer to replace all our shingles before installation. After the initial consultation they reviewed my electric bill and came up with the best plan to get me off the grid and minimize HECO dependency. The installation process took two days and the crew were punctual, friendly, worked hard, and cleaned up well each day. They even offered to come back to paint the conduits and other parts for free to make sure the color scheme of the whole solar project was within our HOA’s paint specs. Cheryl, Vivienne, Olia, and the rest of the staff (sorry if I forgot to mention any names) don’t get enough credit with how smoothly they made the process of getting PV. Like I mentioned they have great customer service and the follow up to ensure my PV system was working properly, getting HECO’s approval, and now we’re waiting for the city and county to close the permit. We highly recommend Malama Solar for all your PV needs, you won’t regret choosing them over any other competition.

Had an awesome experience with Malama. Especially Brandon, our sales rep! This guy is seriously amazing; no hyperbole. He was committed and diligent as he helped me over some hurdles that arose during the process. He is responsive, personable, and genuinely a good man. Malama is a great company and would recommend them over others like Tesla and Sun Run (with whom I’d explored solar with in past). Thanks a lot for the great service!

My family and I were very curious about solar, but never felt comfortable or knowledgeable enough to take the next step. We've talked to some sales reps at Home Depot and other places, but it wasn't until I spoke with Brandon at Malama Solar did we feel excited and ready to start our solar journey. Brandon was able to explain how solar could benefit our families specific needs and walked us through the timeline and process so we knew what to expect. The startup process was smooth including the site survey and design of our system. Everyone that we have interacted with at Malama has been professional and genuinely cares that we have a positive experience. We highly recommend Malama - talk to Brandon if you were even slightly curious about solar!

We got our Malama Solar installed. The whole process from beginning to end went smoothly. Karson & Cole were very professional and friendly. Karson explained all our questions including meeting with our entire family as we discussed the benefits of getting solar from Malama Solar. We didn't feel rushed to make up our minds. The inspection, and planning went smoothly and gave us answers in a timely matter. As for the crew that came out to do the installation. They were quick, professional, and friendly. Obviously they had a routine, because they were on time, and got things up and running as soon as they were done. Thanks to everyone from Malama Solar for a pleasant experience. I will definitely refer you to my family and friends for sure!

Overall great experience with Malama Solar. From day one Representative Samson was cordial, knowledgable, and professional. The rest of the Malama team followed suit, including the installation crew who did an outstanding one day installation! I’m extremely pleased with my system! As promised, I have not yet pulled any power from HECO! Thank Malama!

Will update when issues get resolved.

Kudos go out the administrative side of getting started and the design team. Installation was mixed. All was good except screw holes not being patched and 2 big screws sticking out in one of our bedrooms. I was told by the team lead they would be fixed same day and also ensured me they would all be fixed. They patched only two or three and left a few different holes and those aforementioned screws. In contact with support who have little to no idea as to when this will be fixed on week 2 post Installation. Also still no connection to these panels. I feel kinda lost in the process at this point and disappointed in the quality and communication of Malama Solar after reading great reviews.

Update: bumped to 3 stars for customer service scheduling screw fix.

Update: bumped to 5 stars for the resolution and recovery of the original issues.

From the start, Malama Solar was very informative and helpful in every aspect of our project. Olya K our salesperson, kept in touch frequently, and answered all of our questions.

I need to make it clear that the process is LONG, but I understand, there are a lot of things that need to be done before installation can happen. Malama took care of it all.

We finally got our installation date scheduled for April. Because we were installing quite a few panels, installation was spread out over two days. Jason and his crew showed up right on time both days (April 12th & 13th). There was a little hiccup during the install, but Jason was very accommodating and took care of it that day.

We are very happy with our system so far! It has been producing the energy we need and hope it continues.

If you are looking for a great solar company to work with, I highly recommend Malama Solar!

Aloha! I just recently got approved for solar sometime in July 2022, and yesterday I got mines installed. The rep Brandon Morris was the one that helped me through the whole process. He was awesome and very educated, through all my questions, he was able to answer them all. I would recommend him to all. Also, to Malama Solar that was able to move things along as quickly as possible and to the team that was able to install it even though our weather was not the greatest, they still were able to get the job done. So big shout out to Bandon Morris and all the Malama Solar crew for excellent service, especially Robert having that communication open to any questions I may have had. Good job well done! Can’t wait to go Solar! NO BLACKOUTS!

The Malama Solar team is awesome - Brandon answered all my questions and address my concerns with setup. The company took care of all the permitting with the county and electrical company. The installation crew: Josh, Grayson, Levi, Dietrich, Robert, and Damian are a first class team - they worked through the rain and only stopped when the rain really poured - never taking a break, even for lunch. I'm so impressed!

After consulting with other providers, I'm so glad I went with Malama Solar - even after install, they are answering all my questions in a timely manner.

If you are looking at solar providers - definitely give Malama Solar a call and see how they can solve your solar needs!

Nate was super helpful from the get go. He was able to explain to us clearly what the services were and educated us about solar panel. Moreover, he explicated how they work and how they are beneficial in the long run. He made us feel at ease with the whole process and thus we trusted him to go forward with Malama solar. The whole installation process was smooth. The associates from Malama solar that came to install our panels were very communicative and were able to educate us as well about how the solar works. I was confident that we made the right decision going forward with Malama solar.

1000/10 recommend Pat and his crew. They were fast workers and very informative for what needed to be done and what to do moving forward. We are excited for our new solar power system
Mahalo Nui Loa to Malama Solar

Malama was able to give me a better system and faster local service unlike the competition. They definitely cared about me and my family and making sure my system was done right!

Love knowing my solar company isn’t a main land company.

Working with Malama solar was great!

They made everything so easy. They explained everything to me, initiated all the paperwork I needed to sign and completed a flawless installation a month early.

On installation day the installation team showed up promptly and were courteous, professional, answered all my questions, we’re nice to my kids, and completed the entire insulation in one day.

Really can’t say enough, Malama Solar is top notch.

Malama Solar has been a dream to work with on our solar project. From the first interaction with Brandon, I have been impressed. Not only is he extremely knowledgeable on the whole solar system and install process, he also fully understands and explains the pricing breakdown, savings, and tax benefits of the purchase. Brandon makes you feel like his only client and his service and knowledge are unmatched in any other solar company I have ever worked with or communicated with. He communicated each step of the process clearly and always responds immediately to any questions or concerns we have had. Throughout the entire process, the interactions with Malama’s team did not disappoint as well. They all were kind, skilled, and customer service oriented. I often don’t make the time to complete reviews due to the craziness of life…but this amazing company and employee deserve to be known about. If you are considering putting a solar power system on your home, reach out to Brandon at Malama Solar. You will not regret it!

The Malama Solar Team is by far the best on the island. The entire team showed up prior to the actual time we were told they would. Everyone was very friendly and introduced themselves to us. They worked very efficiently to get our solar system up and running. The team did an awesome job with the install and did a thorough clean up afterwards to ensure there were no wiring rubbish left behind. The Malama Solar Team brings the Aloha in everything they do! I highly recommend Malama Solar to anyone looking for a solid, quality team!

We were introduced to Malama Solar by a close friend in 2019. They have always been extremely easy to work with. They answer our calls if we need them, and they're prompt and professional. I especially want to give a shout-out to Cameron who did our meter upgrade. The installation took a lot longer than expected because of how our home was wired, but Cameron was a trooper and stayed at our house past dark. Thank you Cameron, and the whole Malama team for taking such good care of us!

We had tried for a year to work with another solar company but it was proving to be impossible to get the project started. We contacted Brandon to see what Malama had to offer. He was very straight forward and answered all our questions. We never felt like he was pressuring us to get more than we needed or force upgrades on us. We appreciated that he worked tirelessly to get a great price and to push our project through. At installation time, the Malama crew were efficient, respectful of our property and were very knowledgeable about the products and answered all our questions. Our calls with quesions or concerns are returned quickly. We are very impressed with our experience and with everyone we have been in contact with. We highly recommend Malama over any of the other companies in Hawaii, you will not be disappointed.

This is a solid company. The professionalism, workmanship and customer service is wonderful. The best part for me is, it's locally owned and locally managed. I'm all about supporting local companies. Justin walked me through the process during installation and made sure to answer any questions before leaving. Matt also jumped into the conversation to give me advice on how to save additional energy on my water heater and also checked and drained my heater ( a service not required but he wanted to help me anyways) Love that!! The crew was fantastic. My family was home during the two days of installation and they were very respectful of our space and time. I feel really good about choosing Malama Solar after checking ALL the companies out there. Communication was first and foremost in the process, I knew every step of the process from signing the contract to installation and beyond. Most companies are focused on just getting the solar on your roof and not following up on maintenance and communication. Look no further. Malama Solar is No Ka Oi.

Working with Malama Solar was a breeze. Jay and his team were professional, knowledgeable and super helpful. They communicated with me the entire time on what was going to happen, what they needed to do and did an all around great job! It was fast and efficient, everything looks great!!! Matt, who is a part of the team went above and beyond when he saw that our water solar panels were in really bad shape and how dangerous it potentially was. Then he went as far as to check out our hot water system, with his past expertise in the area, he was able to tell me the problem and even give me options on what we could do to fix. On top of it all, he is saving us money on our water bill that we didn't realize we were paying. I would recommend Malama Solar to anyone looking to install or upgrade. What's more is they are a local company, support local!!! THANK YOU JAY, MATT & LEE!!!

We decided to go Solar to combat the rising electricity costs. We shopped around and landed on Malama Solar. Our experience has been great from the beginning. All our questions and concerns were addressed timely and completely. From Brandon and his sales process to Vivienne coordinating all the paperwork/permit/scheduling process to Christopher and his team managed by Diedrick through installation process were all top notch. Open and transparent communication throughout the process and excellent customer service experience, the team went above and beyond.