Electrical reviews in Honolulu, Hawaii

We love our solar panels and the Tesla Powerwall. The price was good, and the service was great. Our HOA had strict requirements, but the Malama team made permitting a breeze.

We just had our system installed from Malama, the process was simple, they got all the permits for us and were very happy. Pat, the electrician, and his team left our house clean.

We went with Malama Solar because of their expertise.  Thank you Sam and Les for explaining all the different options to my wife and I. We asked so many questions and they were very patient and helped us thoroughly understand how everything works.

My name is Steve lighty. I live at in Waianae II have a single family home Guyson and Jay approach me to talk about my solar and we got to discussing many different things about my solar and is very knowledgeable and helpful in trying to help me solve some problems that don't even have it any remote lead. Thing to do with their company or their situation? But they have been very helpful, very knowledgeable. And they're hitting on so many different points that my own company is. I'm dealing with which is sunrun didn't even hit one in the 3 years that I've been with Sonia and I appreciate both of them for coming by and giving me that time, their energy to help me solve a lot of my problemso I give them. 2 thumbs up and a rating of 10 for coming out and giving us my family.Some are helping and I hope you have.I appreciate both of them.Thank you

Gabe, Adam, and the rest of the crew were professional and did awesome work. Their experience and decision-making process during the install made it look clean with our home design. Mahalo!!

Working with this solar company has been a fantastic experience!
A special shoutout to Chris, who has been absolutely incredible, extremely responsive, knowledgeable, and always looking out for the best interest of the client.

If you're considering solar, I highly recommend working with this team. Their professionalism, transparency, and customer-first approach truly set them apart.

Awesome company to work with! They helped us get exactly what we wanted and we couldn't be happier. Very responsive and helpful. If you are looking at getting solar installed on your home or business Malama solar is the right choice!

Got my PV installed by Malama Solar after getting my roof repaired. The installation crew was very polite, quiet and efficient. They kept area clean and took rubbish with them. Very satisfied with their excellent work and service.

I had an outstanding experience with Malama Solar Installers! The team— Pat, Gabe, Jeremy, Micah, and Ikaika—was professional, respectful, and incredibly efficient. They took the time to clearly explain the installation plan, ensuring I understood every step of the installation. Their execution was flawless, and they kept the worksite clean throughout. Pat provided clear instructions during the app setup and explained the app functions and monitoring. I was impressed by their expertise and commitment to delivering a top-notch solar installation. I highly recommend Malama Solar Installers and this fantastic crew for anyone looking for reliable, high-quality service! The best part of it all was they were LOCAL!!! They are within the fabric of our community and not like other solar companies that come and go. Mahalo piha Malama Solar!!!

Previous owner of my house I purchased here in Kailua spent $66,000 for a solar system that's in my opinion probably worth max $25,000 installed. Even then these guys are overpriced and unresponsive - I emailed multiple times to ask to get our electricity permissioned with hawaii electric so that we can sell back, they are ignoring. I was going to buy another powerwall thru them but now i'm not. AVOID at ALL COSTS! You can get probably 50% the price or more elsewhere.

I had a great expirience with Malama and the team. They definitely exceeded all my expectations period they did all the roof inspections. They handled all the permits they showed up on time, they did the installation in 1 day and it was all a great experience. Very clean and proffesional. Definitely recommend them for your next solar install VS all these other guys that are coming to your door.

Exceptional Service from Mālama Solar!
We had a fantastic experience going solar with Mālama Solar, and we can’t say enough good things about Bryce, our consultant. He was incredibly professional, knowledgeable, and communicative from start to finish.
Because our home is a historic property, the process required additional permitting and paperwork. Bryce handled all of it seamlessly. His expertise and attention to detail made a potentially stressful process feel smooth and stress-free.
The installation crew was efficient, respectful, and did high-quality work. Everything was installed beautifully, and the site was left clean. The solar system has been working perfectly, and any follow-up questions have been answered quickly—Mālama Solar’s customer service is truly top-notch.
If you're thinking about going solar, we highly recommend Mālama Solar—and definitely ask for Bryce. He made all the difference!

I encourage everyone to read my ENTIRE review BEFORE you decide to go with Malama Solar for your Solar needs. Then you can decide. This review gives a lot of detail but in short, Malama Solar states that they are committed to helping the local customer stating “Malama is to care for” and they are “The Hawaiian solar company with local crew members and local priorities in mind.” I share my personal experience so far and you can decide if Malama Solar is the right contractor for you to meet your needs. I have reached out to Malama for support and in our first year, our system has had 8 system shutdowns of 103 days. Malama has provided us little to no support since system approval in April 2024.

This is my first negative review on a company but feel compelled to let everyone know my personal experience with Malama Solar, and their primary contractor of choice, Sunnova. The reason we chose to go with Malama Solar was because they are a local company who we felt would assist us during our entire solar experience. We were mistaken in our assumption. During our year and a half of solar ownership, we have been very, very dissatisfied! Our system was installed by Malama Solar on 24 Feb 2024 and we received HECO approval on 4 Apr 2024. I paid $39,400 upfront for the entire system in Feb 2024. Our system went down on 6 Apr 2024, the second day of system operation. I called Malama Solar to assist and was brushed off and told to call Sunnova (a mainland company) for all subsequent service needs. I did and my system was repaired on 20 Apr 2024. My system experienced a second shutdown on 10 May 2024. I called Sunnova and the system was repaired on 24 May 2024. I reached out to Malama Solar on 10 Jun 2024 and expressed our concerns about the poor system performance. The President of Malama Solar, Chris Sue, returned my call the same day and wanted to hear about my experience and provided me his personal contact number in case I had any other issues in the future as he said he was deeply concerned. Following is a short of my experiences since then:
System down 29 Jul 24, repaired 2 Aug 24
System down 25 Sep 24, repaired 2 Oct 24
System down 1 Nov 24, repaired 22 Nov 24
System down 1 Jan 25, repaired 14 Jan 25
System down 15 Mar 25, repaired 18 Mar System down 4 Apr 25, partial repair 26 Apr 25.

I personally reached out to Chris Ah Sue on 17 Mar 25 to ask for his personal assistance that he promised me. The next day, I received a call from Mike of Malama Solar and not Chris himself. I gave Mike a full rundown of the system operation from the very first day and he told me that Malama Solar has NOTHING to do with service calls and I had to go through Sunnova. I pleaded with him to help us and as I am a local resident needing support on a system Malama Solar installed. He said there was very little they could do! I asked him about their commitment to helping the local community with our solar needs. Mike said that by contract, they can’t help get our system back up and running properly. But he could send an email to Sunnova. Well, today is 10 Sep 2025 and the only support I have received from Malama was they sent a couple emails to Sunnova and haven’t heard back from them! (Update: Mike of Malama called me two weeks ago and reported they are waiting for parts). I have personally called Sunnova four times in the past two months for an update on my service request and was told each time that someone would return my call. Nothing.

In Oct 2024, I asked Sunnova for reconciliation of costs I incurred since my system was not functioning for a duration up to that time. Sunnova replied that they will reconcile after one full year of ownership. I called Sunnova in April 2025 (after one full year of ownership) asking for reconciliation and was then told that my system reconciliation would be done after three years of ownership! I am not sure why the change from one to three years!

Completely disappointed with this solar company in Honolulu. I paid $39,000 for a mid-size system and two batteries, and it’s been nothing but headaches. Installation was delayed for months, communication was terrible, and now that the system’s finally running, one of the batteries keeps showing errors. Tried calling customer service no one answers or calls back. I’ve had to hire a third-party electrician just to diagnose issues they should’ve handled. Overpriced, unreliable, and unprofessional. There are way better companies out there with better support and pricing.

My solar panel project started with obtaining quotes from different companies. Mālama Solar, from the very start, had a great price point, well under any other company.
Malama has been a pleasure to
work with. My project required a few pauses because of issues beyond my control: Olia, Jolene and Jennifer in the front end were more than patient and always responsive to all of my issues. Designs, permits and HECO applications were taken care of in quick succession, leaving me with nothing to do but Docusign. Site inspections were not as easy as I’m not on island but they eventually were arranged and all details taken care of. Installation was made difficult because of the weather but Gabe and his whole crew were very reliable and professional. All twenty nine panels were installed without any problems in a two day period. Stella and Jimmy were helpful during the install and post- install period. Always answering the phone and problem solving even if they didn’t know the answers at that moment in time.
I would highly recommend Malama Solar to any person looking to install solar panels on their home. This is an excellent business.

I rarely write reviews, but this experience deserves one. I went with this solar company after they promised top-quality service and a “turnkey” installation. What I got was a $60,000 headache. The panels work, but the system isn’t set up to feed power back to the grid because they never finished the final approval with Hawaiian Electric. I’ve been calling and emailing for months and still can’t get anyone to follow up. Every time I reach someone, they just say, “We’ll get back to you,” and then nothing happens. I later found out that several other companies quoted similar systems for half the price. Between the inflated cost and lack of support, I feel completely ripped off. Learn from my mistake shop around first.

Thank you Malama Solar. After checking out a few companies, we felt the most confident with Malama. The 30 year warranty is what really stood out to us. The installation is very simple and clean. They cleaned up after themselves and explained how everything works.

So happy we went with Malama Solar. Bryce and Sam did a great job answering all of my questions and kept me updated throughout the entire process. The installation team did a beautiful job. They connected the battery to the app on my phone so I can monitor the system. Mahalo Malama Solar.

Our family got solar last year, something I’ve always wanted ever since I had heard of the idea! I dealt with Olya who was great at addressing all of my concerns. She set our family up with a system that covered all of our energy needs including our new electric car! It takes some responsible management of our system, regarding when we charge, but driving around on the power of the sun is amazing! We are regularly saving money and it feels good to be living more responsibly. Our situation is kind of particular in that we live in a townhouse and we have to run an extension cord out to our car to charge. We made it work, however, and our association works with us regarding the power cord out to our car. Malama has been very attentive regarding the few concerns we have had along the way even from the owner of the company! In all these guys really seem to care and the care didn’t end once it was installed. They live up to their name in all ways and I would recommend anyone to this company!

Malama Solar was awesome to work with. The team answered all my questions and made sure I had the right setup for my needs. They even got the installation done in one day. They were responsive and professional. I'd recommend them to anyone interested in a solar system.

Malama Solar is truly an amazing company! Their customer service is a solid 10/10 friendly, professional, and always willing to go above and beyond to make sure every question is answered. The installation process was smooth, efficient, and done with the highest quality. Not only are they fantastic for customers, but they’re also a great company to work for, with a strong culture and values that put people first. I couldn’t recommend Malama Solar enough for anyone looking into solar energy!