HVAC reviews in Pearl City, Hawaii

Prompt initial response to my issue. Setup up a date as soon as possible. The repair person was on time, diagnosed the problem and did the repair. He also cleaned my 2 other ac units. Noticed there were issues and what the remedies were. Very professional. A second repair person did come to assist. Very pleased with the service. They are my AC repair people!

Although they were really busy Myra sent over a technician to check out my none cooling AC unit. Kent also came to check it out. They found that the unit was out of refrigerant. Since the leak was not an easy fix, I decided on replacing the unit. Kent said that he didn’t know if a new unit was in stock and he would check on it and let me know. He called me back and said that he had one in stock and he would install it today. I didn’t expect this but his technicians and Kent finished the job and I’m very thankful for his quick service. A very big MAHALO to Kent and his team.

Andre and Milton did a great job! On time, efficient and very respectful!!! Thank you for great customer service Andre, Milton, Myra and boss man, Ken!!!

Very prompt did installation in an an orderly manner. Upon completion cleaned up and tested. Had a leak that was repaired and retested. Now running smoothly. Not to mention office and others.

Michael Sakai
Kent and his team replaced and installed our Central Air Conditioning unit in July 2024.They did an excellent job.They were very knowledgeable and explained everything.We just had the annual maintenance service performed on the Central Air Conditioning unit.Aaron and Sheldon were very competent and courteous.They did an excellent job.Myra was very helpful.We appreciate the friendly customer service from KK Air Conditioning Team.Thank you!

Everyone was great -- from estimate, through billing and installation, great service. All team members were super friendly and professional, always happy to answer questions. I didn't have to coordinate an electrician or anything, KK AC did all of that. They had what I wanted in stock, so estimate to full install was less than 3 weeks -- installation was a single day! I would definitely use them again.

Kent was very professional and completed the repair and servicing carefully and expediently. Will definitely use KK Air Conditioning for all my home AC requirements in the future. Highly recommended to anyone who needs a new AC system installed or servicing an existing unit.

Both Jon and Eric were outstanding! I highly recommend their service at KK Air conditioning. From the very first interaction on the phone to the final completion of the maintenance job was a breeze. Nice, professional and they are true experts in their field. I really appreciate you guys.

Myra was the most pleasant person to speak to on the phone. She scheduled an appointment for an estimate the next day and 2 weeks later I have a new ac in living room. Kent and the gang were friendly, professional and efficient. Will definitely use them again.

So thankful for the great work Kent at KK Air Conditioning did on my Mitsubishi. Myra is also wonderful with all she does. Thank you, such a blessing!

Kent went above and beyond, willing to provide and perform beyond normal expectation. His gesture is a show of righteousness. Very happy to have him and his company involved in the homes I manage. They stand out and rise up, with true aloha in business.

Overall, my experience with KK Air Conditioning was OUTSTANDING! My initial contact with Mira was very pleasant, which convinced me that KK Air Conditioning was the right choice. I was able to schedule an appointment to unclog the A/C drain with a fairly quick response. The service technician was quick, clean, thorough, kind, and professional. Pricing was very fair and transparency was outstanding. Overall, A+ for customer service, pricing, response time, and knowledge. Definitely will make KK Air Conditioning my preferred vendor for A/C repairs!

KK Air Conditioning did a fantastic job! We appreciate how patient Kent was with our questions and concerns. They were also very thoughtful on how everything was set up, they went the extra mile making sure all units were positioned in the best possible area, even if it was more difficult.

Great service! They protected all the areas around the A/C units, thoroughly cleaned them and were very friendly in the process.

Myra from KK Air Conditioning went out of her way to help sort out an issue I had with my indoor coil warranty. Would highly recommend this company.

This was overall such an easy process. I called a few other companies before I got to KK Air Conditioning, & they were by far the easiest to communicate with. They were detailed on what they would be doing, gave me a quote before heading out, & even sent a picture of who they were sending out to my house -- so I knew exactly who to look out for. Jon & his partner showed up on time (& was willing to come earlier if I wanted). They were informative, addressed our concerns & fixed everything before they left. & the best part, I paid exactly what they quoted. They had great customer service w/great quality work. Definitely referring them & using them for all our future maintenance. Mahalo KK Air Conditioning.

I appreciate this crew so much as I had a challenging installation and they worked very hard to be sure that it would not only work properly but would also be cosmetically perfect! They accomplished our shared goal even though it required additional time and effort. Thank you for always providing great service.

KK Air Conditioning is THE BEST company to service your A/C on the market. I have had lots of issues with other companies till those guys started maintaining for me. If you don't want to spend thousands of dollars, fixing parts, fixing ceiling (for lack of flushing attention from other guys), Do NOT HESITATE, to go with them!
Thanks Ken, you guys Rock and make us totally cold fresh!

Very thorough, quick, and friendly service! All of our questions were answered and they gave great recommendations.

We’re always so happy with the KK Air Conditioning service and will continue to use them year after year! It’s great to see the same technicians that know our AC system each time. 🙌🏼

Thank you ! Amazing job , kindness and A+ service at our home!

KK Air Conditioning was fantastic. They installed two AC units for us in our home. Went well above and beyond to make sure everything was installed well and working properly. Very efficient and professional. They show up on time. Work was done at the same day in a few hours. Great communication and professionalism and very happy with the results. Highly recommend.