HVAC reviews across the US

We are extremely satisfied with not only the repairs of our chimneys and fireplaces but also with their excellent customer services. We will continue to use Burnie fireplace in the future for all our chimney/fireplace work needs

Impeccable service, fair prices, friendly as can be and thorough follow-ups, including detailed photos. Burnie is our go-to!

I am very satisfied with all the service that Bernie’s Fireplace provided for me. They were on time, very proficient and knowledgeable. Additionally, I felt they did all that they could to charge reasonable costs for their services. I would definitely recommend them and I will use them again in the future.

The experience and responsiveness of the technicians and management, provided me with information I was not aware of, and made working with them very easy.

Pat and his son came to inspect my fireplace. They were incredibly knowledgeable and willing to explain everything to me and answer my many questions. I love that it’s a family business and more than that I love that they are clearly honest professionals and tell you what you need and what you don’t need. I felt they treated me less like a customer and more like a friend they wanted to help out—the way all business should be done! If I could give them more than 5 stars, I would.

I have never used Burnie fireplace services but I can tell you that they are one of the most honest businesses that I've ever called in my life. We recently had smokers move in next to us and we have a gas fireplace and I called to ask if they could have somebody repair it so smoke would not come in.

The lady that answered the phone was unbelievably helpful and rather than sending a tech out to investigate and charging us, she talked it out with me and explained exactly what I needed to do for my individual situation. BAM! No more smoke coming in through the fireplace.

I was very impressed and very happy with their honesty and I would say, if you're looking for a fireplace repair service there is no better place to look than someone who is upfront and honest.

The reason that I called them in the first place is because they had the highest review scores so they appear to do the best work possible and they are honest on top of that!

Highly recommended.

I needed some major work done on my fireplace with not much notice. The team at Burnie's was super-responsive. They came out to see it and gave us a quote very quickly. They were able to explain the process thoroughly and and they actually called their team in on a Saturday to start our job. That wound up being just days after we first contacted them, so I couldn't have been happier.

Burnie Fireplace Services provided multiple services to both fireplaces at my son's home which had sustained damage through the years due to normal wear & tear, seasonal rain, extreme heat, heavy winds, etc. The damage specifically to one of the fireplaces was partially responsible for water intrusion into their home. The technicians were meticulous at determining what needed to repair the fireplaces, which included the chase covers, burner kit systems, spark arrestors, termination caps, etc., in order to bring the fireplaces back to safe operation and to alleviate any further water intrusion. The technician arrived on time at the scheduled repair date, completely and competently performed all the repairs, cleaned all leftover materials, painted the repaired areas and provided photos to my son of all the work that was done. We would both HIGHLY recommend Burnie Fireplace Services to anyone who needs any type of fireplace services, repairs, etc. Thank you, to Bernie, at the office for your assistance in professional communication to us, and to the staff for their competent and professional service in taking care of our fireplace needs!

Burnie's inspected our fireplace and chimney, and suggested some minor repairs. We had the work done and then called them back to install beautiful new gas logs. Their staff are super friendly, personable, and responsive. I love our new fireplace!!

I have used Burnie’s for probably the last ten years or so, for inspection and chimney sweep services. They are always prompt, polite, personable and tidy! On their previous inspection, they discovered some cracks in the crown which they repaired on the current visit. I highly recommend this company. They perform their work fast, efficiently and at a fair price.

Fantastic experience. Everyone at Burnie's was so helpful and knowledgeable. I LOVE my new river stones fireplace set and so appreciate Burnie's expertise and care throughout the whole project. Everyone was responsive and easy to work with.

Pat and the team at Burnie’s did a fabulous job for us. They were on time, communicated well, were very professional and a pleasure to work with. We will recommend them to family and friends.

Of the three contractors I interviewed to replace our fireplace, Pat from Burnie Fireplace Services was the only one who came out to access the project. He was very personable and professional, seemed very knowledgeable, took measurements, was very thorough, and advised on when they could start and how long the project would take. They took time to prepare the area, protecting the carpet and walls, and when completed, cleaned up the area very well. I was very impressed and very pleased with Burnie Fireplace Services and will be very happy to recommend them to anyone. Thank you so much for the wonderful service, Pat and Bernie!

I had some issues last winter with rain water dripping into my fireplace. I called a few companies to try to figure out how to fix the issue, and they all referred me to Burnie Fireplace Services. It turns out that my fireplace was an older prefab insert for which there were no longer available parts. Bernie and Pat are very knowledgeable and they gave me several options. I ended up having Burnie's install an electric fireplace insert. Everyone at Burnie's was very knowledgeable, professional and punctual. If you have any issues related to fireplaces or chimney services, I highly recommend you call Burnie Fireplace Services.

The cap on top of our chimney rusted, and a hole developed which was big enough for a bird to fall down inside our chimney and into the fireplace. Burnie's staff came out, climbed up on the roof, took pictures, explained our options, and our chimney was repaired in a timely manner. The staff was courteous, professional. Thanks again - it was a pleasure to do business with you.

Excellent experience with Burnie Sweeping and inspecting our fireplaces. Adolfo and partner were very friendly and professional. Protected all surfaces around the fireplace before they started, got up on the roof and did a thorough inspection and sweeping of our 2 fireplaces. They came back to reseal the crown and replace the spark arrestors. All the work was very well documented and supported by photos. Great communication from Pat in the office. Highly recommended!

Burnie's has cleaned our fireplace for years, and this year we had them clean the fireplace, and the dryer vent as it had been a number of yrs. since last cleaned. The dryer is working so much better, it is amazing, and I'm sure money saving. The crew is SO polite, and everything was left so clean, and the price quote didn't change once they got to the house. Lastly, they identified some issues around the chimney that needed repair and they fixed it right up, again reasonably priced. I highly recommend their services!

I had the pleasure of working with Burnie's Fireplace Repair, and I couldn't be more impressed! From the moment they arrived, they were right on time, which is always a great start. Their team was not only professional but also incredibly thorough in their work, ensuring every detail was taken care of. They took the time to explain everything clearly and made sure I understood what needed to be done. They were completely fair with their pricing, and I felt like I was getting honest, ethical service throughout the entire process. It's hard to find a company that combines reliability, fairness, and expertise like Burnie's does. Highly recommend!

Burnie is awesome. I have 2 houses and they have serviced both of my fireplaces and both of my dryer vents. That are thorough, polite, professional, communicate details in an understandable way. I highly recommend Burnie!

I hired Burnie Fireplace Services to inspect two fireplaces and chimneys in a home I recently moved into. They scheduled the visit quickly, showed up on time, and provided thorough professional service at a fair price. What more can you ask for? I highly recommend Burnie for any services related to fireplace or chimney maintenance.

I HIGHLY recommend using burnie fireplace services. After a near disaster with another contractor, they were a breath of fresh air. They helped me replace the chase cover, chimney cap, did a full clean, and a few other things. Their quotes are itemized, they are prompt, responsive in communication, and got the project done ahead of schedule. The prices were reasonable and I am extremely glad I trusted them with the chimney project. Look no further, use them for your project!