HVAC reviews across the US

This company is very professional. They gave me an honest and fair estimate of what their costs are before ever coming out to our home. The technician did a thorough inspection and told me that I didn't need a sweep at this time. There was no upsell and no bate, and switch. He did an excellent job installing my spark arrestor that I had already requested before they came and inspected my chimney. I am really glad I found this company!

We found out during our remodel that our fireplace needed to be replaced. It wasn't part of initial construction plan. Bernie worked with us to get it done during our construction schedule without any disruptions. He made the entire process seamless and simple.

We replaced our gas fireplace with an electric one and Burnie Fireplace Services removed our old flue and put a rain cap at the top of our chimney.
From our first communication through installation, this company was so professional and thoughtful. Although I lived a greater distance than they normally travel, they chose to work with me and I couldn't be more appreciative. They were very communicative, on time, and their work is clearly top notch. They took before, during, and after photos to share what they were doing (as this was difficult to see with it being on our roof) and we were very impressed. We will definitely be giving them more business in the future and sharing our wonderful experience with others who might need it. Below are the before and after photos of our chimney.

I was having problems with my gas fireplace and needed my dryer vent cleaned so I called Burnie and they answered right away.
Appointment was scheduled at a reasonable time.
Technicians arrived promptly and were very professional.
They explained what was needed and completed the work accordingly.
Very please with the service. Would definitely use again and highly recommend.

We had Burnie Fireplace Services come to our home to install a "Fire & Ice" type gas burner. As a part of the visit they conducted a full review of our chimney including the area on the roof where the chimney comes out of the roof. The technician spotted and documented a problem on the roof that we were not aware of and that could have quickly caused a leak the next time we had rain. We decided to have Burnie Fireplace Services come back out to fix the problem. They showed up on time, did a thorough and quality job, cleaned up after themselves and documented the repairs with additional photos. I was completely satisfied with the work and highly recommend Burnie Fireplace Services.

I had a really disappointing experience with Burnie Fireplace Services and feel obligated to share.

They came out for an inspection and handed me a report claiming multiple issues, including that my chimney cap was missing and that the fireplace had safety concerns that would require repairs and fabrication work.

Something didn’t sit right, so I had a second reputable company come out. They physically went up on the roof and did a full inspection. Their conclusion: everything looked fine — and there IS a chimney cap in place.

That second technician was pretty direct and said the original findings sounded like an upsell.

I’m not someone who leaves negative reviews lightly, but this felt misleading. At minimum, the inspection was inaccurate. At worst, it felt like an attempt to create unnecessary work.

I would strongly recommend getting a second opinion before approving any repairs or upgrades suggested by this company.

We had a great experience with this chimney service. They were responsive, punctual, and very professional. They explained everything clearly and made sure the job was done thoroughly and safely. It’s reassuring to work with a company that takes pride in their work. Highly recommend!

Burnie's team was professional, knowledgeable, and a pleasure to work with. I had a complicated issue with my "Chase" replacement, but no match for the Burnie's. They were able to solve the issue and get me a new chase installed (see before and after). Very grateful and I highly recommend this team.

We had a wonderful experience with Burnie's when we decided to remove one fireplace which was preventing us from fully using our garage. They did a beautiful job, were quick, professional, clean and the price was very reasonable. I am so happy we have Burnie's in our area and we plan to continue to use them for all our future fireplace needs.

Bernie’s was very responsive and professional. We are very happy our new gas fireplace! Would highly recommend for your fireplace needs.

We had a fantastic experience with Burnie Fireplace Services for our electric insert installation. Pat was incredibly knowledgeable and guided us through every step of the project. He also worked with both our electrician and tiler to ensure everything went smoothly and came together perfectly. I could not recommend them enough!

I had an excellent experience with Burnie. We asked them to come out and inspect our fireplace and clean if needed. Their communication was great and their pricing was clear and reasonable. Noah, our technician, did an excellent job as well. He was courteous, communicative, and professional.

It's honestly rare to get these customer experiences anymore. Keep up the great work!

Everyone at Bernie Fireplace Services was very professional and knowledgeable on what they were doing. Not only was my Fireplace insert replaced, but the entire flue system, the crown cap, and chimney cap had to be replaced! Everything was perfect. I also loved that they sent me pics of all the job when it was completed. Thanks again!

i definitely recommend this company! from the first call to the final clean up, everyone was welcoming, knowledgeable and super professional. we had a new wood stove put in and shawn was very careful with every step, making sure things were done right and on time. all my questions about chimney safety and maintenance were answered. the whole team did a fantastic job and left everything neat and tidy.

I am so happy with my experience! From the first phone call, everyone was friendly, honest, and helpful. The team did an excellent job from start to finish. Clayton was especially great at answering all my questions. We began with a chimney inspection and sweep, and then had a gas fireplace insert put in. It works perfectly and looks amazing! I’m definitely planning to have them come back to service our other fireplace soon.

The team did a fantastic job with our chimney inspection and sweep. Clayton was very friendly and paid close attention to detail, making sure our fireplace and surrounding area were left spotless. He explained everything clearly and kept us updated throughout the process. The whole job was finished quickly and efficiently. I highly recommend their chimney sweep services!

shawn was absolutely awesome. he didn't just talk about what was going on with my fireplace and chimney, but actually showed me the problem areas, which i really appreciated. the pricing was more than fair. he was super friendly and got the chimney sweep done quickly, cleanly, and efficiently. i highly recommend this service to anyone in san diego and will definitely be using them again.

The chimney sweep service did an excellent job for us and made sure our fireplace was safe and ready to use. Clayton, the technician, was very knowledgeable and took the time to explain how everything worked. He even showed us how to light a fire properly and made sure we understood how to use the fireplace safely. Clayton sent us the manual for our fireplace, which we didn't have before, and made sure to fit us into his busy schedule. Now we feel confident using our fireplace, knowing it’s clean and everything is working well. Our house stays smoke-free and we feel much safer. Highly recommend this service!

It was great to meet Shawn today. He was very knowledgeable and friendly, making sure to explain everything clearly. Shawn carefully inspected our chimney and fireplace, then went over different options and prices for the cleaning and repairs. He really knows his stuff and treated our home with respect. I'm confident the work will turn out excellent once it's done.

when our fireplace needed a good cleaning and inspection, we reached out to a few local chimney sweep companies but couldn't get anyone to come out soon. then we called william, who usually doesn’t work in our neighborhood, but he made an exception and arrived the next morning. william was prompt, friendly, and explained everything clearly since we hadn't used the fireplace before. he showed us how to safely operate it and gave some useful tips on the best wood to burn. i highly recommend this company for anyone needing chimney sweep services in the area. we’ll definitely call william for any future chimney or fireplace work.

We couldn't be happier with the service. The team was incredibly thorough with their inspection, even using drone photos to show us everything. They were professional, arrived right on time, and answered all our questions quickly. Jace installed a new flue liner, sealed up the chimney crown, and switched us from gas to wood burning. The price was very fair too. We’ll definitely have them back for regular chimney sweepings and any future chimney work.