HVAC reviews across the US

the team did an excellent job sweeping my chimney and installing new fireplace doors. eric arrived right on time, worked efficiently, and handled everything with care. he was very professional and made sure the whole fireplace system was safe and clean before leaving. eric took the time to explain how to use everything properly and answered all my questions. i really appreciate how knowledgeable he was and would highly recommend their chimney sweep services.

I was having issues with the venting in both my gas and wood-burning fireplaces. I reached out to Best Chimney Sweep Company, and Johnathan got back to me promptly to schedule a convenient appointment. He arrived right on time, was polite, and explained everything clearly. Johnathan gave me several helpful suggestions to address the problem with my gas fireplace, and he did a thorough cleaning of the wood-burning fireplace. He even started a fire for me and showed me some great tips on how to get it burning better. It's rare to find someone as detailed and helpful as him. The service was honest and very fairly priced.

We stopped by Best Chimney Sweep Company to check out fireplaces and met with Johnathan. He quickly identified the type of fireplace we had and explained everything to us step by step. We decided to order a new fireplace, and the installation was done in no time. The installers did a fantastic job and were very professional. We highly recommend their chimney sweep and fireplace services. It was a wonderful experience!

Eric and his coworker did a fantastic job cleaning my chimney. They were both knowledgeable and professional, making sure everything was spotless after the sweep. Eric even took the time to share helpful tips on how to prevent smoke from coming back into our home. He pointed out a safety concern with our fireplace and clearly explained how we could fix it ourselves if we wanted to. I really appreciated the honesty and care throughout the whole process. If you’re in Fairfax and need chimney sweep services, I highly recommend Best Chimney Sweep Company!

I’m really glad I found this chimney sweep company in Fairfax. After getting some high quotes from other places, I decided to give them a call. Eric and his team showed up right on time and did a fantastic job cleaning out my chimney and even took care of the fan blower on my fireplace. The whole process was smooth, and I felt comfortable with their work. Best of all, the price was very fair for the quality of service I received. If you need your chimney or fireplace cleaned in Fairfax, I highly recommend giving them a try—you’ll definitely be satisfied!

showed up right on time for my chimney sweep appointment, wearing a face mask and making sure everything stayed safe. eric also covered his boots with plastic so my floors stayed clean while he worked. he was quick, explained things well, really professional, and super friendly! i'm really happy with the chimney cleaning service and will definitely call them again for any fireplace or chimney work i need.

really good company to work with, honest, professional, and they really care about their work. after another big company said both of my steel chimneys needed to be replaced, johnathan came out to inspect them and let me know they were actually in good shape and didn't need any major work. very honest and trustworthy. i highly recommend this chimney sweep team to anyone needing chimney services!

Eric was very helpful and quick to respond when I had questions about my double-sided fireplace. He really knew his stuff and took the time to explain everything clearly. He was friendly and offered good solutions for keeping the chimney in top shape. I would definitely call on Best Chimney Sweep Company again if I need chimney cleaning or maintenance, and I’d recommend their services to anyone in Fairfax!

We had a fantastic experience with Best Chimney Sweep Company. Eric was very professional and handled the chimney cleaning and inspection with great care. He even took the time to repaint the chimney cap, making sure everything looked nice. Eric made sure our home in Fairfax stayed spotless throughout the process. We would definitely recommend their chimney sweep services to anyone looking for reliable and thorough work.

Eric was the first chimney sweep I’ve ever had come by, and he really set the bar high for all future visits! He was very knowledgeable about chimneys and explained what I should expect from my older fireplace based on how much it’s been used. The service was prompt and tidy, and scheduling was simple. I appreciated the honest advice and the fair pricing. I’ll definitely be using Best Chimney Sweep Company again whenever I need my fireplace or chimney cleaned in Fairfax.

best chimney sweep company did a great job! for a fair price, they relined two flues in my chimney and sealed the smoke chamber, making an old unused fireplace in my home safe to use again. the work was done very professionally, and eric kept me updated at every step. communication was excellent, and everything turned out better than i expected.

Best Chimney Sweep Company did an excellent job with our chimney inspection and sweeping in Fairfax. Eric was very polite and took the time to explain the condition of our fireplace clearly. The crew worked efficiently, made sure everything was spotless when they finished, and answered all our questions about chimney care. The whole process was quick and smooth. I would definitely recommend their chimney sweep services to anyone in the area.

Eric and his team did a wonderful job sweeping our chimney and taking care of some repairs we needed. They were professional, on time, and made sure everything was cleaned up before they left. We are really enjoying our new gas fireplace and appreciate the quality of their work. I would highly recommend this chimney sweep service to anyone looking for reliable and friendly help.

We have had our chimney cleaned and checked by a couple of other companies before, but this time we wanted a metal chimney cap installed. Best Chimney Sweep Company came out and Eric did a thorough inspection of our chimney, finding a few issues we didn’t know about. Since I use the fireplace when it gets chilly, safety is very important to me. We had the firebox and flue replaced, and also got a new metal chase cap added. Our fireplace is made of stone, so they had to carefully remove the back to install the new firebox. We also have a friendly dog who loves meeting visitors, and Johnathan made sure to greet him and made our dog feel comfortable. Both Eric and Johnathan went above and beyond, and we will definitely call them for any future chimney sweeping or repairs.

My Chimney needed new cap. The techs found it was as bad as expected. I saved about a thousand. They did great work. I will be calling once a year.

The Technician was Awesome and knew his job. I recommend this company to everyone. Thank you A Step in the Chimney Sweeps for your service.

The inspector, Zack, came early. Clearly explained everything that needed to be fixed and why. Gave me a written estimate on the spot. Left behind no mess. I will use them to address my chimney issues and for future cleaning and inspection.

The technician who did the work was personable, thorough and helpful. His explanations helped me understand needed repairs, and his suggestions guided my thinking about what needs done and when.

Jeff did an excellent job explaining and walking us through what he found on his inspection. His recommendations clearly came from expertise, highly recommend requesting his assistance.

Shaun the technician was very professional and knowledgeable about our chimney. The scheduling was easy and the staff was polite and courteous.

I was thoroughly impressed with the work done by Stephen and A Step in time. Work was completed as promised. Afterwards photos were shown of the work done and the job site was clean. Outstanding! Thank you Stephen and a step in time.