All reviews for Telco Electronics Inc

Samsung screen broke and Telco was very helpful suggesting I call the company even though the TV warranty had expired. Samsung honored it and paid to have it replaced given that it was less than two years old.

Had Telco out for warranty work on my Samsung washing machine. Clint was super helpful very thorough made every effort to diagnose the problem definitely will call them again.

I haven't had to use the services of Telco Electronics (yet) but just contacted them with questions regarding repair on Samsung TV. I was so impressed with help/service I received on the phone and will gladly take my service needs to them. Exceptional phone customer service. THANKS!

Clint and David swung by today and were able to fix a blown fuse on my TV. They were in and out within 10 min and TV is all fixed. Thanks guys!

The technician was on time, courtious, clean and very knowledgeable. He arrived with the parts to repair my dryer on the spot without having to make another appointment to come back with the parts. Thank you for the amazing service. I highly recommend Telco Electronics!!

For television repair in Boise, highly recommend Glen and the team. I brought my LCD TV made by LG into for a diagnostics because it was constantly getting errors. I tried resetting and calling the mfg, but nothing. Glen thought it could be an expensive main board, but no, he tweaked a couple items and boom- fixed for only $50!

Their service representative was very knowledgeable and friendly. He answered any and all questions I had regarding my refrigerator. He took the extra care to ensure all of the seals and everything was replaced. He did a great job in a quick and expedient manner.

I brought in a power supply board from a 9 yr old Samsung plasma TV because I knew it was bad (blown fuse, dead short measured with an ohmmeter) and dreading the cost of a replacement or repair. Shane heard me talking to the receptionist and came out to take the board back to his bench for a quick diagnosis. After only a few minutes, he came back with the board and his own meter, and demonstrated that -- with one solder connection removed to break the connection -- *both* output FETS were shorted. He explained the typical mechanism that causes it and what else was likely damaged. He also explained that while he would replace the FETS if he could get the parts (unlikely), he wouldn't even be able identify the other components that might be bad because they're those tiny surface-mount components about half the size of a grain of rice without visible markings. When I asked about replacing the board, he showed me a printed screen-shot from the Samsung web site that showed it couldn't be ordered any longer. As I was about to lose hope, he was ready with a second screen shot from a depot repair company located in the midwest he knew of that would charge a flat fee to repair the board, showing the correct part number and the price. As a former electronic technician for Hewlett Packard, I knew that everything he told me was straight up and correct. I was especially impressed that he explained everything, and was able to offer me a solution that didn't net him a penny. He even refused payment for his time ("it was only one solder joint"). So, I am writing this to encourage anyone that needs quality, HONEST electronic repair services to use Telco. I just wished I hadn't wasted my time on the phone with the other guys I found on-line (the ones with 'electronics' in their name or members of a squad)...

This is a HONEST and RESPONSIBLE company. I made an inquiry regarding our television and the technician was honest, upfront, and saved me money and time. I received an immediate, professional response that answered my questions completely. I have worked with them since the 80s and have ALWAYS had positive encounters. You can't go wrong entrusting your electronic needs to Telco. I just can't refer them highly enough! A+++++

I read all the reviews, and, based on them, will be taking some vintage electronics to Telco. I find that when there are numerous five-star reviews, and then suddenly there is a one-star, a red flag goes up. For Telco to have as many positive reviews as it has, tells me they are top drawer people. From my perspective, the one-star reviews are not worth reading. unless there are some 3 and 4 star ratings along with them. I haven't been there yet, but after I have been, I will post another review, which I am sure, will be very high. I know - my opionion. But based on experience. Thanks in advance, Telco.

This right here is what service should be! My Samsung washer had a recall and this is the company contracted to fix said recall. I cant say enough good about the both the office/scheduling and the service man. There was a mishap with scheduling thru Samsung online and instead of them getting an attitude and being rude to me (which has become the norm anymore) they went out of their way to send someone up to Valley County from Boise in a timely manner. Not only did they show up when they said they would, the service man was kind, courteous and went out of his way to explain what was wrong and even ordered the parts and will be coming back up with parts to install.

In a world where everyone is in such a hurry (myself included) and worried about themselves, it's nice to have some old school integrity and folks who seem to enjoy and care about what they do.

Thanks again guys!!!

Wow! Jessica called an hour ahead to ask if we would be home. She showed up right on time, was super friendly, answered all of my questions, AND fixed our stove. She is amazing and I would ask for her if I needed anything else done. THANK YOU Jessica, we appreciate it!! :)

Great company! I had a problem with my fridge. The person who answered the phone was knowledgeable and was able to get me scheduled quickly and efficiently. The technician showed up with the parts he was clean, professional and efficient. My problem was resolved quickly and at a reasonable cost. I would recommend them to anyone looking for reliable repairs.

I called them with a tv model and serial number. They were able to give me a range of the product cost to replace. In the end, they told me very honestly that it would be cheaper to buy a new product in this case because this model of LG had very expensive aftermarket parts. I was amazed at how honest that they were and that they valued having integrity over making a profit. Class act!

Recently my car battery died in my BMW. When i purchased the car 2 years ago a $2500 dollar dvd player came with the vehicle. However the owners manual did not.
When I replaced my battery the Panasonic unit asked for a security code. I called Telco electronics and talked to Brandon who was incredibly helpful. I was then refered to Shane who runs the company who was able to fully restore my stereo free of charge over the phone. I was incredibly impressed with the assistance from Telco. I am happy to leave them a 5 star rating for a very professional company who chose customer service over making a profit from a customer. Thank you guys very much for your professionalism and great customer service.

I wanted to take the time to update a previous review I wrote on an experience I had with Telco. There were some miscommunications, but Shane the owner called me to address my concerns and correct the issues. I appreciate the time Shane took out of his schedule to listen to my concerns and he promptly addressed them. Shane is a stand up owner.

I would recommend Telco to anyone that requires any type of electronic repairs or services.

Jason

I have used them multiple times and really appreciate their friendly and helpful attitude. A real Service oriented Company. Receptionist set expectations clearly then not only met but exceeded them. Glen provided top notch Denon receiver technical support, identifying repair options and then executing them flawlessly. Thanks for all your Help Telco !

Joe Gates

I would need a service for my Receiver Onkyo Model # TX-NR809 .
Left channel has no sound. Took it to other shop, they could not find the parts. So I decided to take it to Telco Electronics, within 4 hours , Shane
called me and give an estimate for $95 including parts and labor.
I picked up the received next day and It's working as a champ.
Highly Recommend Shop.

I've never written an online review but Telco deserves it.
I bought a floor model Samsung 55" HDTV and withing 8 months, the screen started acting up.
I called tech support and they set-up a work ticket with Telco.
Eileen got back to me super fast and Wes told me the names of the techs that would be at my house as soon as Samsung delivered the replacemet part.
Mind you, I am in Yakima, WA and Telco is in Boise, ID.
Jessica was the service tech in Yakima and was at my house 10 minutes EARLY, and even with a trinee on-hand - had my TV unmounted and, repaired and back-up in less than 40 minutes!!
I just called Jessica again for some other issues we are having with other things.

After ordering a flat screen TV stand per Sears site and receiving the wrong one, I was told of Telco and that they could help. I visited the shop and was met by Sara who ordered the additional part needed to complete the stand and found out the base was wrong. She ordered the base as well and in 2 weeks time my TV is set up at less cost than the cost of the incorrect stand. Sara was courteous, pleasant, and had the time to make sure I was taken care of. When the parts came in I was notified immediately by a phone call. I would recommend this shop for TV repair to anyone. Pleasure doing business with a competent group.

Came over to do warranty work on a Samsung refrigerator ice maker. They ordered the part and came over as soon as it came in. Quick install, ice maker works again. Great communication and service.