All reviews for Telco Electronics Inc

I just spoke to a really nice guy on the phone who was able to diagnose my washing machine’s excessive noise issue over the phone based on specs. Really appreciated him taking the time out of his day to explain the issue to me and save me the service call fee that I’ll be using to save for a replacement washer. Will be giving them a call again if I ever have an appliance issue that is cheaper than the cost of a replacement!

Had a tech come out before and they fixed our fridge, but 3 months later it started making noise again, so when we called the operator had said it was not under warranty and it would be 80.00 just to have them come out and look at it. We told her they just fixed it and she still seemed quite blunt about the minimum $80. So we were not impressed with that attitude. but after Nick came out and looked at it. He saw that the problem was most likely caused by a wire that got caught between the seal and caused moister to get in and start causing ice buildup. And it was most likely caused by the last tech that did the repair. So he did not charge us. That is a company that has integrity. So I would recommend them. Thank you Nick. Very nice job!

In the last week I have dealt with 4 employees to get my Samsung oven range fixed. The two employees on the phone were very helpful and delightful to talk with. Arranged a time quickly to have a technician come out. The technicians give a courteous call about 20 minutes out before arriving. Both removed their shoes before entering the home. The technicians, Brian and Nick, were both respectful and knowledgeable! Parts came in very quickly and the range was fixed in no time. My Samsung oven range was under warranty so I don't have experience with payment issues. But based on everything else, I would highly recommend this company.

Tanner came to fix our Samsung range that was having some issues. The repair was done quickly, correctly and honestly. I can't say enough good things about this shop. If you are lucky enough to live in Central Oregon and own Samsung products that need service, these are the folks for you. Thanks Tanner, Wes and team!!

Very satisfied with our experience with Telco. They came to our home, diagnosed the problem with our fridge, ordered the necessary parts and then returned to fix it in a timely manner. They also handled all the warranty info and invoiced the manufacturer. They were responsive and knowledgeable and I would recommend them to anyone. Thank you Telco!

I could not be more pleased with this company’s work. If you have a Samsung product, do not go anywhere else. TELCO advocated for a new icemaker on my Samsung refrigerator. With absolutely no hassle, Samsung authorized TELCO to replace the icemaker with an upgrade. The work was done, very timely and in a professional manner.

You can't go wrong with Telco! We've had them out to our house twice in the past year to first repair our dryer and the second time to repair our ice maker. Both techs who came to our home were friendly, clean and on time. Communication was great and price of repairs were very reasonable. We will most certainly be contacting Telco any future needs.

After numerous service calls on our dishwasher, Telco was recommended as a last ditch effort to look at the motherboard and see if they could fix it rather than us having to replace it at the cost of about $400. For about $15 and in about 15 minutes they were able to solder a spot. Over a year later, and the dishwasher is still running great!! Thank you Telco!!

I called to get my 8 year old 46" Samsung TV repaired, and Rudy told me due to its age and low cost of up-to-date TV's, it would better to get a new one. So kudos to Rudy and his good advice ☺️

They were great. I had a break in my ceramic cooktop..Samsung replaced in no charge..Telco came out to us, 60 miles, to replace the top totally free of charge.. Over the years they have serviced so many of our appliances..Always on time, great service..

Jessica is an amazing appliance repair woman! She knew exactly what to do to troubleshoot my GE combo washer/dryer even though it was her first service call for one of these units. The best part was that it was fixed when she was done! I was able to catch up on a few days worth of laundry after she left. She's very professional and knowledgeable. She is absolutely preferred in my book and will be requested in the future! I felt so much more comfortable having her in my home.
For anyone woman who struggles with having unknown repair men coming into their home for any reason please call Telco and ask for Jessica Busick!

*Oh and, it only took 2 days from the time i called GE to when Jessica was at my door. I was expecting a week at least!

Jessica came out to my house in the Yakima Valley, WA to repair my Samsung dryer. She was very professional and quickly diagnosed the problem. It was repaired within an hour, and she was very helpful with answering my questions. Would recommend this business, as the Yakima branch was very professional and easy to deal with. It was also a Saturday appointment, which was good for my work schedule.

Excellent customer service. They were communicative, on time, friendly and professional. Respected my time and home when they came out to service our TV. Highly recommend these guys.

My experience with Telco electronics has been excellent! After Samsung care determined that I would need a technician to look at my washing machine, Telco contacted me quickly. They were able to make an appointment for me within less than a week and the technician arrived with the part needed. David was courteous and kind coming into my home. He answered all my questions for me. Thank you David! Thank you for getting my washing machine up and going again so I can take care of my family.

Craig came out to fix our Samsung tv and is an amazing job. He was able to replace the needed part in a few minutes, he was pleasant and communicated well with me about what he was doing. Best service, so grateful for Craig coming out and fixing our tv.

I want to express my experience with Telco Electronics was beyond my expectations, since I have never heard of them. They were referred to me by Samsung. My television repair was covered by Samsung warranty.at no cost. From the first phone call to schedule an appointment to the very end of the repair, both Craig and David, your technicians, treated my visit with their utmost professionalism and knowledge, along with their kindness, and answers to my questions I had. Kudos to Rudy, your customer service representative, who contacted me to schedule my appointment was wonderful. I will definitely refer and recommend the service of Samsung Care to everyone. I am completely satisfied with your service. Thank you.

I had a Samsung TV that needed servicing for a horizontal line across the tv screen. The repair team from Telco, Craig and David were extremely professional, they were helpful in explaining what happened with the Television and even helped me remount my television when the repair was completed. I am very satisfied with my service and would recommend them for any service in the future. 5 stars!

Craig was absolutely amazing. Put in a ticket through Samsung last week because my S90D power fuse blew and killed my TV. They scheduled me with Craig and his co-worker, they then called earlier today a couple hours before my appointment saying that the coworker got into an accident but instead of cancelling, Craig was still willing to come out alone and they just asked me if I could help lift the TV down because of its size. Craig knew exactly what to do with the issue and was able to open up the TV and replace the whole power board within 10 minutes. He was super fast, super friendly, and very professional/experienced. I’m beyond impressed with the service he provided to me.

This company was paid by Samsung to come out and look at my cooktop for a warranty repair they never came out and they lied to Samsung and told them they did and that my stove wouldn't be a warranty repair because it was cracked which it was not. I had to straighten things out with samsung but this company almost caused not having my cooktop warranted because they wanted to take short cuts. I since have been contacted back by Telco and stove is going to be warranted I will update review after repair is completed.

4/15/24 Samsung dish washer wasn't draining, scheduled Clint to come diagnose the issue. Cost of that was $80. Apparently my garbage disposal had a plug preventing the washer from draining. Stuck a screw driver to break the plug and remove it from the sink, no more than 3 to 5 minutes was spent. Called Shane the owner to ask if he can adjust the fee for such a simple and fast fix, maybe to $40 for Clint's time and effort. Absolutely no budge room, nothing. That's crazy. For anybody having a COMMON AND SIMPLE fix to this issue remove the hose that connects the dish machine to the disposal and look for the plug. Hopefully this helps others not waste $80 for something simple, thanks Shane, appreciate the help 👍

If I could give it less stars I would... unfortunately the issue could have been solved very easily. This company wants you to pay for the repairs up front before any work is done. I was hesitant but paid the money anyways. My tv was 6 years old and they were no longer able to find the parts for it, not they're fault it is what it is, but they refused to give me my money back for a repair that never happened. I spoke with the receptionist and the manager for 20 minutes just trying to recoup my loss of money that they basically stole. I'm without a tv and 150 dollars. DON'T USE THIS BUSINESS I'M TALKING TO THE BETTER BUSINESS BUREAU TO RECTIFY THIS SITUATION.