All reviews for Master Plumbing
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Jim Colburn was amazing. He called before he arrived and arrived on time. He talked to both my wife and I and explained what he was doing and taught us how to turn off our water. Explain the pros and cons of the different types of pipes. Shared his opinion and also his professional advice. Explained everything thoroughly and did the job quickly and professionally. Jim is now my number one go to plumber.
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Working with Master Plumbing and Jim Colburn was very easy! Jim was great and he replaced my leaking exterior hose bib/spigot. He was very patient and narrated his steps when I had questions. His responsiveness and professionalism was awesome. Thank you!
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Troy from Master Plumbing did a great job taking care of my septic clog and pumping. I needed help fast and he was able to fit me in quickly. He sent me a text with his information and picture so I knew who to expect. As he worked he explained what he was doing and how to avoid the clogging issue in the future. I really appreciated his professionalism. I highly recommend Master Plumbing.
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Hunter did a excellent job with customer service, explaining the problem and how he completed the job and his recommendations. When I called Master Plumbing they were able to send someone out the same day. Master Plumbing I will use your service again and plan to tell all my friends. I highly recommend Master Plumbing.
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After calling around for a company to pump out our septic tank, I was directed to call Master Rooter Plumbing. Couldn't have made a better choice. Called their office and was able to get an appointment the next day. The technician that was sent out was Brad Smith. He was totally professional and answered all my questions that I had concerns about. I was totally grateful and satisfied with his job performance. I highly recommend Master Rooter Plumbing.
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Jim C is awesome! He was friendly, thorough, explained different options for the repair, encouraged me to ask questions and watch him work, and even checked a couple other things at no charge! So refreshing to have a honest service person who 'fixed the problem like it was their home". I would recommend Master Plumbing 100%!
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Brad Smith pumped a septic tank for us and he was very friendly and polite. He did a very good job. He power washed the inside of the tank because it was quite bad to make sure it was empty. Very good person and takes pride in his work. Would request him if we ever need it done again.
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Jim C. was awesome!👏 We had a running toilet that he came to look at and quickly identified the issues. The great service didn’t stop there. He continued to check if there could be other issues as well. Jim C. is knowledgeable, informative and professional. Thank you!
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I have used Master Rooter in the past and required their services again. They were able to accommodate me same day. Before the technician arrived I was provided with his photo so I was aware of who was coming to my house. Jim was very professional and cleared the drain in no time flat. He made sure the sink Ran clear before he left. I would very much recommend this company and if needed I will use them again myself.
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Have some galvanized pipe that has started to leak and needed a water heater. Jim C was amazing! He was courteous, knowledgeable, and didn't make us feel pressured into doing any unnecessary work. He also identified other areas that may pose a problem in the future as well as a leak we didn't notice. Give that boy a raise!
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My initial contact with Melissa for scheduling was excellent and 5 stars as related to her courteous and prompt attention to what I needed. I especially liked the text and email confirmation of my appointment and the employee's name who was serving our septic. Troy showed up on time and his equipment was neat and clean. His customer service skills were excellent and he was a professional on all aspects of his work and uniform. I will use Master Plumbing for all of our properties in the future.
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Highly recommend Master Plumbing! Very impressed with the technician Adam and the service I received. Adam installed new toilets at my home. My appointment was between 10-12 and he showed up at 10:00 on the dot. He is very knowledgeable, explained everything to me before the install and did an outstanding job. He went above and beyond to help me with some other plumbing issues I had questions about.
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Jim was wonderful to work with. He came out after hours to help me with a water leak and was diligent, respectful, and very adept at what he does. He also helped me with finding the correct person to do restoration and walked me through a process I knew nothing about. I can't say enough about his great service.
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I recently had a clogged sewer line. Technician Travis came and had it working again in a few minutes. He has been out before and is always pleasant and professional. He's an asset to Master Plumbing.
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Hunter was great. He quickly got the water connected and turned on. He was also very thorough checking every faucet in the house and cleaning all the aerators and lines to make sure they were all working correctly. Master Plumbing is my go to for all my plumbing needs.
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Called for leaky pipes under our kitchen sink. I was pleased when a man named Jim showed up. I could tell that he was very knowledgeable in what he does. He was professional, kind, efficient and informative. I enjoyed our short interaction and the pipes look great. More importantly, they are fixed and no longer leaking. Thank you, Jim.
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Steve was amazing! Very professional, knowledgeable and got the job done quickly. Impressed with how quickly he discovered the issue. Will absolutely use Master Plumbing and Steve again. 10/10 service!
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Jim Colburn fixed a leak in our master shower and did a fantastic job!! He contacted my husband when he was on his way to our house as we requested, to be sure we could be available to meet him. He was prompt, thorough and efficient in his work and took the time to explain the problem to us. He also referred us to a restoration company he highly recommends to repair the water damage but told us to let him know if there were any problems (the company already called and are coming out tonight, so far so good!!)! He was pleasant, courteous, friendly, and highly competent! We will definitely use him and Master Plumbing again!! Thank you!!
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I called because I was trying to remove a Moen shower cartridge that had been in since 1976. Tried for 2 days. Called Master Plumber, and got a same day appointment for 2pm. Then at 11am the technician, Jim Lyman called and was in the area. Jim explained the charge before proceeding. He got it and checked for leaks. From the first phone call to the office to Jim Lyman doing the work, they were professional and caring. I highly recommend Master Plumbing.
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Jeff was fantastic. He arrived ahead of schedule (after checking in first to make sure that worked for me), identified and fixed the leak quickly and efficiently, and was informative, friendly, and helpful every step of the way. Bonus: Jeff was great with my cats, and they fully approve this rating. :) Thank you!
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Adam is knowledgeable, friendly, professional, and helpful! He explained everything being done and what needs to be done in understandable detail. He also made the call to bring in a other professional for other work that needs done that Master Rooter doesn't handle. We are quite pleased with the service!