All reviews for Proactive Plumbing

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    5

    Justin was very professional and had excellent communication. He took his time to diagnose and fix the issue. He also thoroughly explained everything about it and gave me a good idea of all of my options.

    5

    Proactive Plumbing hooked my toilet and refrigerator back up after floor installation. Justin was responsive to timing and concerns over the job with texts and phone calls and did a great job with no problems. I'd recommend them.

    5

    Through the years when we've had to call a plumber, we haven't had as positive of an experience as we did with Justin! His level of service and knowledge was A+. We had some bathroom flooring installed and needed a new toilet put in and the plumber we had scheduled was not willing to come after the appointment was delayed. It was Friday afternoon well after 3:00 and thankfully Justin said no problem. We will definitely use his services in the future!

    5

    Justin was on time and so efficient. He replaced our garbage disposal in a timely manner. He had a smile on his face the whole time and was just so friendly. We will definitely be using them again. Thanks Justin.

    5

    Justin responded to a warranty service call for my leaky water heater. He quickly diagnosed the issue while dealing with my warranty company to obtain authorization for the work. He was friendly, honest and did a clean job. I will be using proactive plumbing in the future to install a sewer receptacle for my travel trailer.

    5

    Justin was absolutely fantastic! He was able to offer me same-day service which was an added plus. He quickly identified the issue and was able to complete the job promptly. He was
    friendly, answered all my questions and completed the job! You won’t go wrong hiring Justin for your plumbing needs.

    5

    First and foremost, Justin was responsive and informative. He kept us in the loop from the first conversation until after install for steps he was going to take, diagnosing the problem, and what to expect through the process of an install of two water heaters. He was also up front with cost and the timing of the install.

    Justin was attentive to our concerns, answered questions and concerns outside of normal business hours, and he set realistic goals that he was able to deliver on. He is straightforward, attentive, and will take care of your plumbing needs. Bottom line: he cares about his customers, which sometimes feels like a lost consideration from companies and individuals in the service industry these days.

    This plumber knows what he is doing. He is skilled, efficient, professional, and he will take care of you.

    Highly, highly, recommend. Use Proactive Plumming. You will not be disappointed.

    5

    Justin from Proactive Plumbing came out to help fix a leak in my kitchen sink pipes. He was able to quickly determine the issue and solve it. I will definitely use him again when the need arises.

    5

    Our water heater sprung a leak and Justin came out to take a look at it. He diagnosed the problem in no time and had it totally fixed in less than an hour. He was super polite, professional, and gave a great explanation of what the problem was, what he thought should be done to fix it and what we could expect it to cost. I also really appreciated that we got a two hour window when we could expect someone to show up.

    5

    I met Justin through my Home Warranty program, he was sent out to my home to repair a clogged sink in one of my bathrooms. I decided to update my water valves in both bathrooms and kitchen. Justin was honest, up front very thorough. I have recommended him to our HOA of 32 homeowners. I do not hesitate to give this business a 5, it is so nice in today's world to find a business with high work ethics and that's what I found with Proactive Plumbing.

    5

    Justin was very willing to work with my warranty company even though they were difficult at times. Very good with communicating and timely throughout the entire waterheater repair. Highly recommend this company.

    5

    After many days of cold water and dealing with an extremely difficult home warranty company, we were lucky enough to be put in contact with Proactive Plumbing. Justin was EXTREMELY helpful and assisted us in navigating the difficult home warranty company. He was able to install a new water heater with very little notice and did a fantastic job. Very professional and a truly kind company, we will definitely use them for all of our future needs.

    5

    Justin called me before I was off the phone with my home warranty company. He is very nice, and runs a very ethical business. He was very thorough in his work and is extremely affordable. I would highly highly recommend him and will use him for all my plumbing needs. Haven’t had that good of service in a long time!

    5

    Justin was very responsive, friendly, and helpful. He arrived quickly, gave me a fair price, and replaced my broken toilet first thing the next day. He is such a nice guy and did a fantastic job! If you need a plumber, you should hire this company. You will be happy you did.

    5

    Justin returned all my calls in a timely manner. I needed something done quickly and he came out on a Saturday afternoon to install my new water heater. I had called around and no one was available until Tuesday. There’s nothing worse than a leaky water heater. Thanks to Justin I have minimal water damage. He went through everything he was doing and was finished in good time. Now I have a plumber I can count on when needed. I highly recommend Justin and Proactive Plumbing!
    Thank you,
    Kathy H.

    5

    Justin was very professional and friendly. He also took the time to answer all of my questions and walk me through his process. I will absolutely be using him again. He also had a wonderful package deal for hot water heater flushes. I was very satisfied with the service I was provided.

    5

    Had "Elevated Plumbing" come out for an estimate while using a home warranty company. Snce they were so highly rates. Elevated claimed changes to the system (by the city) that never happened. They never even verified with them. Voiding my warranty coverage. Then giving me an estimate for over $4300 for a water heater.

    I was forced to get a "second opinion". So we used Proactive Plumbing. I spoke with Justin. He was absolutely amazing. He went over the problem, verified the problem, verified with the city and went to bat for me with the insurance company! Even knowing it could cost him a lot of business referrals from the warrant company. Putting his integrity before profit. Absolutely went the extra mile amd EARNED a life customer. I asked for an estimate for the replacement cost. Guess what? Was less than half of the other company!!

    If you are looking in our area for a plumbing company that is reasonably priced. Will put your best interest, before lining their pockets....... Call these guys.

    5

    Justin was so great during the whole process of needing our water heater replaced. He came out the same day to replace our water heater, explained everything and really made it easy for us. He did a fantastic job! 10/10 would recommend and will use for all our plumbing needs!

    5

    Justin is great! He is professional friendly on time and did a great job replacing our bathroom faucet. He cleaned up well afterwards. His prices are reasonable. We highly recommend him.

    5

    Justin called me immediately, within an hour or so of putting a request in with my insurance agency.
    As soon as I spoke with home he put me at complete ease with regard to the situation we were facing.
    He came to the house the day after Thanksgiving, this leak sprung up the day before Thanksgiving later in the evening.
    He arrived on time!
    Upon meeting us he told us his game plan and he was just so thorough and concise with his plan.
    He already had an idea of what the issue may be and he ended up being exactly correct, which was a godsend for us being that it was the least expensive outcome. We have found our plumber for all future issues and remodels, we trust and like him a lot!
    We feel very fortunate

    5

    Professional, Kind, Honest and Prompt. Justin communicates well and gets the job done. I highly recommend ProActive Plumbing! He got the parts quickly and got our problem fixed the same day! He is very thorough, takes pride in his work and does an EXCELLENT job! He goes above the service call, is patient, and follows through to get the job done !