HVAC reviews in Addison, Illinois

Miguel was outstanding. His service on my older furnace was far above anything I have experienced ever since I bought the unit. Nigel was exceptional with answering any questions regarding my past experience with Jerome. Both Miguel and Nigel are a great team and deserve recognition for their exceptional customer service. Please recognize their extra effort and know they are an asset to your company

Nigel was so patient and helpful in talking us through our options for a new furnace and AC. He's extremely knowledgeable and gave us solid recommendations on what size and type systems our house actually needs (previous systems were old builder grade that were not the appropriate size for our house). He made us feel at ease and talked us through every step of the process.

Both guys were super nice, explained lots, and were a pleasure to work with, giving me confidence in my furnace repair. I felt very comfortable with Hubert & Dan in my home. Because of them l am staying with the monthly program.

Haris was amazing! My boiler went out during the below degree weather and Haris was quick to get everything evaluated and made sure to educate me on things I never knew. He was pleasant and worked diligently to make sure everything was completed and in working order. I would give more than 5 stars if I could!

Haris is by far the best tech we have ever had! He is knowledgeable, friendly and helpful! We appreciate his sincere honesty and willingness to solve any problem. He is definitely an all around good person! Way to go Comfort Masters

12/5/25 Today, I had the Annual Furnace Maintenance completed by Comfort Masters/Service Experts. Hubert, the Maintenance Tech, did a superb job of explaining everything that was done for the system maintenance check. Detailed pictures were taken of everything that was checked on the furnace (which made it much easier for me to understand.) He went through each picture! He also went a step further, and explained the items I should keep an eye out for possible future issues. Both gentlemen made solid recommendations, but were not pushy. (I especially liked that!) The questions I posed to them were answered in clear concise manner; in terms I could understand as a woman not familiar with the mechanics of HVAC. Both of these gentlemen were very considerate and respectful.
Actually, five stars is not enough for their excellent service, I’d give them ten stars!

We had HVAC maintenance this morning and our service rep Wes was outstanding. He gave an honest appraisal of our 13 year old system telling what was good and what is needed to maintain the system. I then spoke with Andrew the Sales Consultant. They both gave a no hard sell list of options including repairing, replacement or leasing a new system. I haven't made a decision yet but it was a pleasure dealing with such an outstanding company.

I had a fantastic experience with my HVAC install. Daniel and Johnny were amazing! They got the job done efficiently, even in record-breaking freezing temperatures. I really appreciate their hard work and dedication. Highly recommend

Haris performed our annual furnace tune up. He worked quickly and efficiently and gave me helpful tips to keep our furnace performing at peak efficiency. We also received an estimate for a recommended package to replace parts that are starting to show wear so we can stay ahead of a. breakdown. Always great service from this team. Highly recommend!

Just had “Comfort Masters Service Experts” service my furnace. I’ve had plenty of technicians service my furnace before, but I am very impressed with Daniel. Very knowledgeable and thorough. All questions that I had were answered and then some. Very efficient. Which makes me very happy and my furnace too!

I just had my new furnace put in by Javier and David! They did a great job installing my new furnace. They were here on time protected my floors and let me know what was occurring as they were installing the new furnace..
They gave me an orientation to my furnace and let me know the numbers I need to call if I had any problems!
My house is nice and warm now and I am very grateful to Javier and David. Great job today guys.

Great experience this week with the installation of new furnaces. An issue requiring replacement was identified by Hubert last Sunday and he was able to have Andrew come out same day to discuss options and pricing. It was unexpected to have a salesperson available on a Sunday but very helpful in not having to wait into the workweek. Replacement was Thursday with Dan and Tom. I received notification when they were coming and got a full explanations of work as it progressed. It may be funny to say the furnaces look great but they do. All ductwork and connections are cleanly made. No mess left behind. The new thermostats were put in nicely and features explained. The new systems operate very well and have made my house very comfortable. I've been with this company for over 20 years and they put in the HVAC in my prior home as well. The Lennox systems are great for home comfort and can't do better than Comfort Masters/Service Experts.

Our furnace went out in the middle of the night during this extremely frigid weather. We called Comfort Masters and their technician, Miguel Herrera came out earlier than expected. He was very professional, knowledgeable, and efficient. He quickly diagnosed the issue and replaced our thermostat, getting our heat back up and running as soon as possible. He even spent the time to help is with the new thermostat app. We truly appreciated the quick response, clear communication, and quality work—especially given the conditions. Excellent service when we needed it most.

Great experience with Spencer from Comfort Masters! He was very personable which for an old school cat like myself that means a lot. Even more important he was honest, upfront and very knowledgeable in his line of work. If everyone that works here is like Spencer you will not go wrong with whatever you called them for. Fixed my issue, made a great recommendation and was just an overall good human!

Daniel Lukas came out and installed a 50 gallon Bradford White Water heater for us. He came out around 8:30 am and finished around 12 pm. I had a couple requests about moving the new water heater closer to the wall and he did a great job of giving us more room in the area. He answered our questions about how to get the most life out of the water heater and walked us through lighting the pilot and shuting off the water to the tank and humidifier. The area was left neat. He also covered, with drop cloths, the entire path needed to get the old water heater out so our carpeting would not get ruined with rusty water stains. Great job!

"Good service, done on time, with helpful experts."

They're a solid choice for home services, and their prices are competitive.

He answered on time, showed up fast, and finished the work promptly. Appreciative of his efficiency and prompt service.

The entire process went smoothly, thanks to their prompt responses, on-time arrival, and courteous demeanor.

They responded promptly and delivered top-notch local service. Their tech is a seasoned pro who's earned my endorsement - I've sent several friends their way and we all had great results. I'm thoroughly satisfied and already booked another appointment.

We're extremely satisfied with the service from Finish HVAC. They provided top-notch work at a rapid pace, replacing our furnace and AC unit. When I asked them to also swap out my humidifier and connect it to the Nest thermostat, everything functions flawlessly - clearly a job well done by skilled professionals.