Reviews of local pros in Alhambra, Illinois
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Definitely will use this company for any future needs! He came out on a last minute call to clean up a mess and fix a problem that another company couldn’t!!! Very professional, informative and honest. He also followed up after the service call to ensure everything was working to satisfaction. Don’t see that kind of service anymore! This company came recommend to me by word of mouth so I definitely want to pass it along here.
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We live in Highland and our AC was blowing out air that wasn’t cold. The temperature in our house was on the rise and over 80 degrees and we have a new little baby. Bryant Voss got to us very quickly, was extremely nice, and was able to fix our AC.
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Thank you V1 Comfort Solutions! Our Boiler needed servicing along with replacing the circulation pump! V1 explained everything we needed and did a wonderful job! Thanks to V1 our Boiler has never worked better! Highly recommended V1 Comfort Solutions for all your HVAC needs!
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My furnace quit working on a Sunday. V1 was quick to come out and get it working for me. He even took the time to point out some things that were missed by the company that installed my furnace less that 2 months ago. Highly recommend
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We are very impressed with this company! They responded to our call and came out extremely quick, at a time that worked for us (after work!) He was very kind and explained everything thoroughly, and gave us a very reasonable quote to get our unit fixed. We will use him again for sure!
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This company is fast and efficient. Gets the job done as soon as possible. Cares about his customers and their homes like they are his family and his home. Made getting financing easy. The whole process from start to finish was so easy. I would definitely encourage anyone to go with these guys over all the rest.
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We have used V1 at my work and at my house. Always professional, very reasonable on price and gets us taken care of. Just this morning called for the heater in our shop not working, within 2 hours we had heat with minimal repair. A+++ all the way.
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I would HIGHLY recommend using V1 comfort solutions and we will be using them exclusively moving forward. I woke up for work at 5:30 AM and realized the house was at 60 degrees. Originally I thought my furnace was out so I contacted a few local HVAC companies I knew of and had no luck getting anyone to answer. I had heard about V1 comfort solutions and sent them a message on Facebook. Within 5 minutes Bryant called me and I explained to him what I had going on. By 7 am he was at my house where my wife and 2 young children were. He called me shortly after he arrived to inform me that I just had a sensor out, he so kindly replaced the sensor free of charge and told me to call him if anything else acted up. I can’t thank Brant enough for such a quick response and providing such an honest service. If you ever have any HVAC needs I would reach out to V1!
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Be warned do not use this company. V1 Comfort is neglectful and they do not follow through with the work that is promised to be done. So to start I have a home warranty and they hired V1 Comfort Solutions to repair my furnace. They performed a service call at my home and determined that they were not able to repair the problem due to age of the furnace and no parts being made any longer. So V1 then got the approval from the home warranty company to completely replace the furnace. I had appointments with V1 to come to my home to complete the work so I had taken off work and they were to be out to my home and there were no phone calls to cancel the appointments. I tried calling their office several times and no one would answer nor return my calls. Finally I was able to speak with someone and he stated that he was the owner, Bryant, and that he looked at this techs call log in his computer and he says it shows he tried to call. I explained to Bryant that I never received any calls or any communications from anyone within his company. Bryant then proceeded to claim he saw that the tech tried to call, so basically calling me a liar. After several failures to appear to approximants and lack of communications I still do not have the my new furnace that V1 Comfort has in their possession and refused to complete the install due to the fact that he is saying that he is having issues with the getting the payment from the warranty company (which they do not normally get paid until after the job is completed anyways). All of this could have been avoided if Bryant had just been honest and comminuted properly. However that was not the case. DO NOT use this company, he is not honest and tries to pull the wool over your eyes. He is very inattentive and neglectful of his customer needs and or any type of communication. sent to you by fred steinmann. what a joke for a company.should call them self v 1 no solutions.
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I am updating my review because although i still believe the installation was well done, the experience since then has not been as good at least recently. I have a email from them before the install that states we have a 10 year parts and labor warranty. Its actually why we went with this system. Our system had a error code towards the end of last winter. They did come out then and told me they would let me know what Bryant said. That was the last ive heard from V1. They will not answer text or calls. I say this just to say that the buyer should be aware that service after installation may be difficult. Ive also just requested recently that they set me up on a paid maintenance schedule but again they will not respond. So if you decide to have them do your hvac installation, the job will be decent; but dont expect a long term servicing of your system. Ive left my original review below.
Bryant is a very concienous and talented man. The system that he and his team installed is the right one for our home . He installed it at a time that was convenient to when I could be home, which in this case was a Sunday and was very mindful of the health concerns that my wife currently has going on. They installed the system quickly and explained everything they did so that I could understand how everything worked together and when things would need maintenance. He was also very clear that we could contact him at any hour if we had problems and he would respond quickly. This is definitely a company worth hiring. Excellent and patient communication skills. Definitely a 5 star business.