Constraction reviews in Alsip, Illinois
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I had a severe flood in my basement. I reached out to John with PuroClean. They literally came out 15 minutes after I called to measure humidity and check out the damage. They gave me their professional advice that the flooring would need to come up even though I was hesitant on it thinking I could keep it. Ended up trusting their word and turned out there was vast amount of water stuck under our vinyl planks. They had an army in my basement the next day tearing out all the flooring and sanitizing and cleaning everything up. They had fans and dehumidifiers running for days. The came in at a much cheaper price than competitors and did a phenomenal job. Couldn’t give more stars if I wanted to. Great job.
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My basement flooded after a strong storm. We called what we thought was a reliable company (ServPro). They did come out and remove the damage but then told us it would be 4 to 6 months before they could do the work to put my basement back together. I called the insurance company and they recommended Puroclean. I called them and they scheduled an appointment the next day. They sent an estimate to the insurance and within a week of insurance approval they were at my house to start working. I should have used Puroclean from the start. Rush and his team were fantastic. He kept us informed of the progress and the work to be done every step of the way. Rush, John and his team were friendly, helpful and knowledgeable. They got me back into my basement on time. I get to enjoy it again. Thanks again to Rush and Puroclean. I would highly recommend them.
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We hired Puroclean Distaster Mitigation team after having water damage in our lower level, which included carpeting. They did a fabulous job in a professional manner, and I would highly recommend them.
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PuroClean has great CE classes, I had a great experience, they are very knowledgeable. They provide useful information about how they help people with their great services and how as agents we can assist clients with their services or just knowing what to do in case of any natural catastrophe. They care about human life and I learn how to have a safety plan for any type of disaster or attack. I also love that we got to eat breakfast and lunch while taking the course. Highly recommend taking classes with PuroClean.
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PuroClean came to my rescue after a frozen pipe burst this winter! The company came out quickly to assess the damages. Their team was very knowledgeable and professional. The project lasted a few days and each and every day they were on time, productive and cleaned up nicely! I found their pricing for their work to be fair and honest. I would highly recommend PuroClean!
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I am very happy with PuroClean Disaster Mitigation. Not only were they thorough, efficient and friendly… they were also willing and able to work with our “special” circumstances. We have exotic birds and cannot use any type of chemicals in our house because of it. PuroClean offers organic cleaning products that are non-toxic. They made the entire process quick and painless. I appreciated their friendliness and that they go above and beyond to make a difficult situation so much easier. I highly recommend them!
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I had a terrible flood in my basement and I called the 1800 number for PuroClean and they showed up within a hour. They dried all of the water in just 4 days and made sure all of my belongings was handled with care. I am so grateful and would recommend them to everyone. They deserve 10 stars. They also helped keep my insurance company in the loop I appreciate everything they did for me. They saved me a lot of money with the fast response. Thank you…
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I came home one day to find my bedroom floor saturated with water from an air-conditioning unit. My insurance adjuster provided me with the PuroClean mitigation company to handle the mitigation service. Jose, John, and the rest of the staff were friendly and professional. Rush explained what needed to be done, then he and the crew proceeded to work on my place. Rush stopped by my home everyday for the next few days to check on the drying process. He was friendly, courteous and knowledgeable. Once the drying was completed, the team promptly removed the equipment and were on their way. I hope I never need this type of service again, but I would used PuroClean again if needed.
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I came home to a broken water line and it was a disaster. I called my insurance company American Family. They recommended Pure Clean. I called Pure Clean and they were at my house within an hour. They had 12 fans and 4 dehumidifiers with them. They proceeded cleaning the area up. It was on Friday, They came back on Monday and did the demo work on the damaged area. They were done in 2-3 days. No mess left behind. I would recommend to anyone to use this company. Very Professional. Very thorough. Rosh the Supervisor was awesome as was Jose one of the demo Guys. But all in all the whole crew was great. They are a amazing company!!!
Rob Lyons Sr -
PuroClean is very professional in their work. I had a flood and they were here the very next day to clean and dry every room that had water. Even worked with the insurance company to get my full value of the damage. Was very easy to work with always kept in contact with me. I would highly recommend them to anyone who needs the work they do.
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PuroClean was amazing. They were very responsive,, and helpful through all that me and my family have been. The communication was phenomenal. A water pipe broke in my house and they came out and resolved the problem within a few days! I really appreciate companies like this who value their customers.
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I was experiencing sewer backup in my home, and a friend referred me to PuroClean. They immediately came out and assisted me with everything. They even worked side by side with my insurance company. I would highly recommend them if you are looking for people that love what they do, put their customers first and does a great job. Don’t hesitate to call them. I am so grateful.
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We had an electrical appliance that caused smoke damage in our home, and PuroClean Disaster Mitigation showed up right on time. The team acted quickly, communicated clearly throughout the entire process, and the results were beyond our expectations. They even helped us handle all the insurance documentation, which made things much easier. The price was fair, and the service was excellent. Highly recommend!
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These guys were very professional. My wife and I just purchased a home and were unaware of a broken sewer pipe in the basement. Puro clean cut out and discarded the mold ridden drywall and thoroughly explained the steps needed to be taken to restore the room. Water had gotten beneath the vinyl floor and I was encouraged to replace the entire basement floor when only one room was affected by the water damage. We had gone back and forth for a bit and I did feel they were too pushy regarding this topic. Attempting to perform a much larger job than what was required for he remediation. I understood the logic, but I felt they didn’t have my best interests in mind. The entire topic was dropped once we found out insurance wouldn’t cover the damage. Aside from this the work that had been performed was great and the team was very efficient, polite, and professional.
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PureClean is truly a trusted Professional company. I had mold developed in our home , the owner came with his Employie she inspected it , he provided immediate recommendation for the family safety , he contacted the insurance company and immediately started the work
I believe this company cares. I believe this company wants to do the correct thing and the right thing for its customers.
In addition for the repair aspect of the project, the company brought me general contractors that were extremely professional. They did a wonderful job in my basement and basically it was done in a very fast paced.
I am a business owner and also what I have viewed out of pure clean is the number one thing they care truly they care About the customers, safety health and getting back the condition of the home as it was and better.
Without any reservation, I would recommend them to my mother, my brother, my sister besides my friends believe me I tell you this company is the best I’ve ever had to use because of one thing they truly care that’s the difference -
This service is terrible.
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They did the job efficiently and professionally.
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The service was smooth and hassle-free, with a fast installation by a skilled and courteous technician.
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They did a terrible job on my windows. Once they've got the money, they're out of there. It's like Home Depot is just a middleman who handles the payment, and I suspect they subcontract everything.
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Getting help over the phone is nearly impossible. I called the right department, but was transferred to another before being disconnected. Trying to reach the original department again yielded no answer. Eventually, I got through to a Custer service rep who attempted to transfer me - unfortunately, I'd been on hold for so long that my call timed out and went dead. If you need assistance with your installation or have questions, it's clear you'll need to physically visit the store yourself.
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We were stumped with an electrical issue in our newly renovated bathroom and had already consulted with an electrician, who gave us a hefty quote for something that seemed like a simple fix. Feeling desperate, we stopped by the Home Depot on Cicero Avenue in Alsip and asked for help. That's when I met Mike, who listened attentively to my problem and offered some expert advice on basic wiring principles. He helped me pick out a replacement switch and provided a speedy tutorial. With that guidance, we quickly got the bathroom lights working again - all within 30 minutes. Despite his modest demeanor, Mike is actually a lifesaver when it comes to navigating home electrical issues.