All reviews for Gem Electrical Supply
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Great customer service (the lady at the front desk)and Beautiful fixture on the inside
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Needless to say, the folks up at Gem Electric company are the best around. Anything electrical, they have it. Everyone that works there is extremely qualified and can answer any questions you might have or even just give you great advice. I would not go to a big box store when you have electrical needs. This place has it all!
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Great place and wonderful service. They know the questions to ask to help you find exactly what you are looking for. Can't get this service from a big box store. Luv them.
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They were so great!!!!!! My dad came and bought the new outlets and light switches for my house. He forgot the cover plate. I came back to get them and they gave them to me for free! So sweet of them! They were so nice!!! I can not say enough good things!!!
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Best people on planet earth. Dont go to Grainger. Shop here. They care about people. Had the part I needed at best pricing around. Merry Christmas.
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The parts department was great—knowledgeable and friendly. I know nothing about lamps and was looking for particular parts with no idea of what I needed, but was given quick service with good explanations of each part and its function. Would recommend a stop in!
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The staff at Gem is very kind and helpful, excellent customer service. The merchandise is extremely beautiful and of high quality. I always turn to this place for anything associated with lighting for my home. Thank you, Gem!
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So happy with my lighting purchase. I bought 3 fixtures that are gorgeous and unique. And very reasonably priced. Service was exceptional. One item was a special order..received it in 5 days. I will be back and I highly recommend Gem.
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Phil is awesome! He took care of me and was nice enough to make an exception for me since I was past my return period. That’s how you take care of your customers. Thanks again Phil, I will definitely be recommending GEM Electric to my friends and family.
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Went in looking for a hard to find piece. They did not have it and said it would be hard to locate but gave some good guidance and advice.
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This place has been here forever and stocks everything from odd-ball parts to every fixture you can imagine.
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Its almost like they are over qualified and priced. Yow! Pow! Sucker punch prices! Zers Mackenzie. Watch out!
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huge selection, this place is a feal...GEM. ok, that cannot be the first time thats been said. really, great lights though.
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Very knowledgeable staff.
Prices fair, selection is plentiful -
Nice friendly staff and beautiful showtoom however items sold are very pricey. I had to buy a chandelier became I was pushed for time since my contractor was already in my home for the install of a chandelier I'd already purchased only just to find out when they opened the box from Amazon a part was missing
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Very well and stocked with all kinds of interesting lights. An enlightening experience. Lights in a variety of shapes, colors, sizes and designs. They range from plain to quite fancy. And, the consultant is highly knowledgeable about their products. Need lights, this is the location to check out!
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I don't know what I'm doing. They were kinda helpful and crazy expensive.
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We had really bad experience with our pendants here. We purchased 3 expensive ones for our kitchen. They would break pretty often for no reason. They agreed to exchanged for same ones only but it kept happening. We asked to get credit for different ones and they disagreed. It was very frustrating replacing them every month and they didn’t care to make an exception in our case knowing how expensive they were and supposedly high quality!! Never will I purchase here!!!!
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Closes at 4 on Saturday, it's 3:26 and no one is there and phones are already switched over.
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My experience was terrible. The most unwilling to help people I have ever seen. I would never do business with them!
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Staff is rude, there is never anyone (worker) on the floor the to ask questions. Have to always form a line to behind buyers to ask just one question. I would rather go elsewhere. Customer service is key.