Electrical reviews in Alsip, Illinois

Great supply house. Well trained, friendly staff. Best showroom in the area.

Staff is rude, there is never anyone (worker) on the floor the to ask questions. Have to always form a line to behind buyers to ask just one question. I would rather go elsewhere. Customer service is key.

Nice associate. Timely assistance. Large selection. Parts department got me exactly what I needed as well.

Love the old school feel and the great customer service, if they don't have it, they try there best to find it!!

If anyone needs any lighting go to GEM Electric! They are so helpful, professional, and friendly. We will definitely be going back for anything else we need.

They never fail when I'm looking for a hard to find item especially if it's retro fit Gem always what I need and more...
Thanks For Being Solid All The Time

Great service, very attentive and fast. This is where you go when you need the employees to be knowledgeable.

Exceeding the needs of your electrical jobs. Very helpful and knowledgeable staff. A wide variety of lighting and ceiling fans. The place to go if you want a chandelier.

Great place to buy lighting,the showroom is amazing....and you can buy electrical parts there too!

The selection and quality offered is very good and the lady who helped us find what was right for us knew her products and inventory. They do not install.

They treat you like a real customer and if you're not sure about a certain product they will guide you in the right direction I had a awesome experience dealing with them last weekend they will definitely be my Supply place I go for electric

Great customer service (the lady at the front desk)and Beautiful fixture on the inside

My review is only based off of the guy at the parts desk. You may have a different experience than I. I get it costumers can be a challenge to interact with, but don’t take it out on us all.

Walk in the store , the woman that was behind the desk walked from behind the desk pass my husband and I . Greeted the incoming guest and did not say a word to us.. we seen several lights we were interested in .. due to the unprofessionalism and disregard of our presence.. I kindly told my husband let go we will not spend our money here.

Needless to say, the folks up at Gem Electric company are the best around. Anything electrical, they have it. Everyone that works there is extremely qualified and can answer any questions you might have or even just give you great advice. I would not go to a big box store when you have electrical needs. This place has it all!

Bought a circuit. $60.00. Was in the circuit box for two minutes. Same problem. Took it back in the morning. Manager said no refunds. Why give a receipt then? Nothing on the receipt stated this policy - only about no refunds on cut wire or display items. I cannot afford to waste this money, but thanks to the manager trying to jack up profits, I have no choice. Thanks, Gem. A gem you are not! An unemployed customer.

Great place and wonderful service. They know the questions to ask to help you find exactly what you are looking for. Can't get this service from a big box store. Luv them.

They were so great!!!!!! My dad came and bought the new outlets and light switches for my house. He forgot the cover plate. I came back to get them and they gave them to me for free! So sweet of them! They were so nice!!! I can not say enough good things!!!

The ladies in the light fixture department were friendly. The same can't be said about the guy in the parts department. I went in there hoping to get some help and advice on moving my light fixture. The guy didn't even let me finish explaining what I'm trying to do and cut me off, saying they don't have what I was looking for. Meanwhile, he had just helped a customer who bought a case of electrical box mounts right before me. 😒

Nice friendly staff and beautiful showtoom however items sold are very pricey. I had to buy a chandelier became I was pushed for time since my contractor was already in my home for the install of a chandelier I'd already purchased only just to find out when they opened the box from Amazon a part was missing

Very well and stocked with all kinds of interesting lights. An enlightening experience. Lights in a variety of shapes, colors, sizes and designs. They range from plain to quite fancy. And, the consultant is highly knowledgeable about their products. Need lights, this is the location to check out!