Reviews of local pros in Alsip, Illinois
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We asked Aurelian to help us with a variety of plumbing and water related issues including a leaking water heater and a some potential leaking pipes behind our walls, along with some smaller issues. He was able to repair the water heater without needing to replace it. He also was able to determine that we did not have leaky pipes without needing to cut into the walls. We really appreciated that he was able to save us from costly repairs!
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Puroclean, this is very professional company they came and saved my home from a terrible flood they were able to dry my hardwood floors and save them from meldewing and having to be removed. They worked very efficient and quickly.
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Puroclean located at 12540 S. Holiday Dr. Alsip, IL, team provided TERRIBLE results. The work was intentionally delayed by this company. Date of loss was March 21, 23 and finally completed by this contractor November 2023. This company is representative of Poor communication, very poor workmanship, and intentional extended delays. Much of my personal time and money were lost because of this contractor. There was so much additional damage in the process of this contractor and his team working on the restoration. This is not a contractor I would consider for changing a lightbulb. They were paid a little of $44,000 and yet the workmanship is terrible from uneven drywall to cracked granite counter tops. Terrible experience.
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I received good professional service from Rush and his team. I am well-pleased with the outcome. The services performed were not paid for by my insurance company therefore I was glad to still obtain good quality service at an affordable rate even though it was during the winter season.
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I had a sewer backup issue in my basement. There was damage all over. The insurance company wasn’t as helpful as they could’ve been, but Matt and his crew reassured me that everything would be OK. His integrity and passion was felt and much appreciated. They’re definitely the real deal. Morals and integrity go a long way. They have it.
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Puroclean did a very, professional job from start to finish of restoring our home. Rush and his team exhibited excellent knowledge and skill while being customer focused during the restoration process. We are very pleased with them.
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Puro-clean turned my basement from a nightmare to a dream! John Ryan provided prompt customer service and responsible team leadership. The team came in as scheduled, removed massive amount of water damaged material from basement, thoroughly cleaned, disinfected, and dried the area. Hard-working crew with great management and team leadership! Many thanks!
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PuroClean Disaster Mitigation Services is a superior business. I highly recommend this company for your mitigation needs.
When disaster took over my home, PuroClean was there within 24 hours.
This company jumped right in and did an outstanding cleanup. The staff carefully handled my possessions both large and small from furniture to Christmas ornaments. No further damage was incurred during the manipulation of goods. The area was cleaned and dried better than I had expected.
The owner, Aurelian Calafeteanu was extremely knowledgeable; it was apparent he had many years experience and expertise in his field. He was invaluable in providing guidance through the entire process. He has a true interest in getting your home and life back in order.
PuroClean is a rarity. It is not often you find a notably company. -
Great experience. Very easy to deal with and everyone was extremely helpful. I felt very comfortable with them in my home and they were very transparent about everything. I felt like they had my best interest in mind. Would highly recommend!
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I enjoyed the class. All the interactions and different views made for interesting discussions. The instructor was perfect for this forum. PuroClean could not have been more welcoming or accomodating. I will definitely recommend their cleaning service.
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I have nothing but amazing things to say about these guys!! I experienced a flood over the holiday weekend and puroclean could not have been a better company to resolve this situation for me. They were fast, very efficient, and took the time to make me feel comfortable with every decision that was being made. I would refer these guys to any one and if anybody needs any work done please, please reach out to them. Thank you puroclean for all your hard work!
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I can only recommend this company if you have a degradation kink. You see I had a leaky ceiling and mitigation got done quickly. They received their second payment in November and it took them another 3 months to actually come in and finish the job. When I asked the project manager Rush why they were cutting corners, losing pieces to light fixtures, leaving light fixtures hanging by wires, leaving stain on the base boards, and more he decided instead of having a conversation like a normal human to start yelling at me in my own home. Now I have worked for companies like this for years and never have a seen someone especially in a position of power treat customers like that. Honestly one star is being nice considering after Rush blew up on me he didn’t even have the balls to come back in and apologize to me.
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PuroClean did a great job repairing damage to my first floor condo bathrooms due to a leak from the unit above me. They made sure there was no mold and everything was safe before restoring the bathrooms to the original state. Good communication throughout, friendly employees, and worked around my schedule.
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PuroClean is very professional and hardworking people. I learned about them thru State Farm Insurance and they are fantastic and will take care of you right away. The owners are prepared experienced and knowledgeable. Good quality.. thank you Angelica from Jesse Cervera, State Farm Insurance Hammond Indiana
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Rush and team were simply amazing! We had water damage leaking from second floor bathroom, down to the first floor. PuroClean came out almost immediately and began drying out the water. We only heard about this company from our insurance company, so in the beginning we were apprehensive because we had never used them before. My husband and I are beyond thrilled with the professionalism and excellent quality workmanship. Both bathroom remodels turned out gorgeous! We get so many compliments. Rush is very responsive to any calls or texts. He went above and beyond for us!! He is extremely funny and down to earth. We simply couldn’t be any happier! Seriously, use this company! You won’t regret it! Thanks again Rush and team!!
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I had a severe flood in my basement. I reached out to John with PuroClean. They literally came out 15 minutes after I called to measure humidity and check out the damage. They gave me their professional advice that the flooring would need to come up even though I was hesitant on it thinking I could keep it. Ended up trusting their word and turned out there was vast amount of water stuck under our vinyl planks. They had an army in my basement the next day tearing out all the flooring and sanitizing and cleaning everything up. They had fans and dehumidifiers running for days. The came in at a much cheaper price than competitors and did a phenomenal job. Couldn’t give more stars if I wanted to. Great job.
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My basement flooded after a strong storm. We called what we thought was a reliable company (ServPro). They did come out and remove the damage but then told us it would be 4 to 6 months before they could do the work to put my basement back together. I called the insurance company and they recommended Puroclean. I called them and they scheduled an appointment the next day. They sent an estimate to the insurance and within a week of insurance approval they were at my house to start working. I should have used Puroclean from the start. Rush and his team were fantastic. He kept us informed of the progress and the work to be done every step of the way. Rush, John and his team were friendly, helpful and knowledgeable. They got me back into my basement on time. I get to enjoy it again. Thanks again to Rush and Puroclean. I would highly recommend them.
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We hired Puroclean Distaster Mitigation team after having water damage in our lower level, which included carpeting. They did a fabulous job in a professional manner, and I would highly recommend them.
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PuroClean has great CE classes, I had a great experience, they are very knowledgeable. They provide useful information about how they help people with their great services and how as agents we can assist clients with their services or just knowing what to do in case of any natural catastrophe. They care about human life and I learn how to have a safety plan for any type of disaster or attack. I also love that we got to eat breakfast and lunch while taking the course. Highly recommend taking classes with PuroClean.
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PuroClean came to my rescue after a frozen pipe burst this winter! The company came out quickly to assess the damages. Their team was very knowledgeable and professional. The project lasted a few days and each and every day they were on time, productive and cleaned up nicely! I found their pricing for their work to be fair and honest. I would highly recommend PuroClean!
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I am very happy with PuroClean Disaster Mitigation. Not only were they thorough, efficient and friendly… they were also willing and able to work with our “special” circumstances. We have exotic birds and cannot use any type of chemicals in our house because of it. PuroClean offers organic cleaning products that are non-toxic. They made the entire process quick and painless. I appreciated their friendliness and that they go above and beyond to make a difficult situation so much easier. I highly recommend them!