Reviews of local pros in Alsip, Illinois

I had an excellent experience with this home services company from start to finish. The office staff were knowledgeable and responsive, addressing my concerns in a helpful manner. Chris May came out to discuss my options and was courteous and thorough in his explanation. I received multiple estimates, which allowed me to compare prices and services.

The sales team avoided any high-pressure tactics, making the decision-making process stress-free. When it came time for installation, Nick and Jamien were efficient and professional. They took care to leave my old furnace in good condition before leaving the premises. Prior to departing, they also showed me how to properly maintain my new system. Although their prices were slightly higher than some competitors, I felt that their superior customer service and attention to detail justified the extra cost. Overall, I was impressed with the company's professionalism and courtesy throughout the process.

The Doorbos technician was extremely competent and showed great expertise. He ensured I had all my queries addressed before departure. Doorbos operates as a top-notch firm, providing swift support during heating/AC issues - excellent service that's always available when needed.

We had an issue with our furnace - the blower motor for the gas burners was making a loud noise. I called Doornbos and they sent a tech to take a look. The guy showed up later that day, and sure enough, the blower motor was on its last legs - it needed replacing. We'd had the furnace for 8 years, but it was a whopping 28 years old at this point.

The tech also gave our exchanger tubs some TLC and found a crack in one of them. Given the age and condition of the crack, we were looking at a new furnace anyway. A salesman came out to give us a quote the next day - Anthony was his name. He took a gander at our old furnace and figured it was too big for our house.

He gave us four options for a replacement, and we picked the best one that fit our needs. We scheduled installation for the following day. The crew showed up early and worked non-stop all morning. They had the new furnace up and running by late afternoon.

We called Doornbos because of their reputation for being honest and doing quality work. And they delivered - they went above and beyond to keep that reputation intact. If you're in need of heating or cooling service, we'd highly recommend giving them a call. They made the whole process smooth and hassle-free instead of stressful.

We're absolutely thrilled with our new furnace and air conditioner! The installers showed up on time, were incredibly friendly and courteous. Their professionalism was spot-on - they left the house sparkling clean. We were all impressed by the team's attention to detail. Jacob, Andres, Nick, and Jamian were particularly kind and patient, answering every one of our questions with ease. They even took the time to explain how to change filters. We're thoroughly satisfied with Doornbos' excellent service and product. Julie in the office is also top-notch - she made the whole experience seamless.

This company truly exceeded expectations. From the initial meeting with Chris, our Home Service Advisor, we knew we were in good hands. He was warm, competent, and provided outstanding customer service from the get-go.

The installation crew, Jamien and Nick, did an outstanding job. Their attention to detail was impressive - they even caught a faulty window that had slipped past us. The clean-up was immaculate, making it impossible to tell they'd been there.

They took the time to explain the new equipment, answered all our questions, and showed us how everything worked. We felt well-informed and confident in their work. Since then, we've gone from freezing cold to comfortable warmth - just in time for winter. I have no hesitation recommending this team for any furnace needs.

We've trusted Doornbos with our home's heating and cooling needs for years. It all began when our furnace gave out during an especially cold February. They've consistently shown up quickly, acted professionally, and been courteous. Their products and services are reasonably priced. We appreciate their maintenance alerts to prevent costly future repairs. Their service has earned our loyalty and recommendation.

I got estimates from several providers last week, but Frank's came out on top. He walked me through all my options and helped me choose Carrier units because of their authorized dealer status and reputation for reliable equipment.

Frank's proposal was solid, with some great incentives. He put the order in, and just a week later, the installation team arrived. Today, Andreas and Jacob from Doornbos installed the new furnace and air conditioner - what a difference! They did an impeccable job, treating my home like their own. I'm thoroughly impressed with their professionalism and friendliness. The whole process was seamless thanks to Frank's guidance and the excellent work of his installers.

We switched to Doornbos after a bad experience with another company and got taken advantage of by a third. So far, their guys are pros who show up on schedule when you need them. Their estimates are upfront - no sneaky add-ons. We've hired them again for a new furnace installation, and the rep was top-notch: friendly, knowledgeable, and explained everything clearly.

Doornbos delivered top-notch service from the initial call to schedule an appointment through the entire installation process of my new furnace. The team - including the office staff, technician, comfort specialist, and installers - made the experience incredibly smooth and pleasant. Their professionalism and courtesy left a lasting impression, making me extremely satisfied with their work and eager to recommend them to others.

On that scorching hot October 3rd, 2025, tech Shawn Bensinger showed up at my place at 8:30 am. He was there to tackle both my main and additional furnaces for their annual Fall checkup. I asked about our old humidifier, which had been on the fritz since last winter's season in 2024.

Shawn assured me he'd still be able to get it done despite having to turn up the furnaces individually. We chatted about humidifiers and decided on a more modern model for our system, which was a necessary upgrade before my house got too dry. The cost with installation was reasonable.

I noticed Shawn was wearing a pink shirt - last year Doornbos had run a Breast Cancer awareness campaign called "Catch Me In Pink" and I remembered making a donation after taking a photo with them. So, of course, we took another photo together this time around, and I also made an additional donation before heading out to walk my own fundraiser with the American Cancer Society at Cantigny Park on October 5th.

The technicians who visited my house were all extremely courteous and understanding of my concerns. Dino was particularly knowledgeable about the problem with my furnace, explaining it clearly. Within an hour, Frank came over to discuss potential replacements for both the furnace and A/C. The installation team, led by Tim and Al, arrived promptly at 8am and finished by mid-afternoon. I'm very pleased with the service and would definitely recommend Doornbos.

I'd highly suggest this company to anyone seeking reliable service. Dean clearly outlined my options, making sure I felt in control - whether it was repairing or replacing the furnace. No pressure was applied, and I made the choice that suited me best. The process was straightforward, professional, and free from upselling. They took into account my recently upgraded insulation and energy-efficient windows to tailor their recommendation. On installation day, everything went smoothly, thanks to courteous and expert technicians. Overall, a stress-free experience with this great company.

I'd like to commend the service tech who responded to our urgent issue - they were direct, courteous, and genuinely welcoming. The entire household felt at ease with them. It's clear that this individual sets a high standard for customer care within the company. Their professionalism and warm demeanor made a lasting impression.

I recently had my furnace and AC replaced, and after extensive research, I chose Doornbos over my previous provider because of their reputation for addressing customer complaints promptly. They did not let me down! The first technician who came to assess the issue explained everything clearly and presented my options. Chris followed up swiftly, covering all service and financial details. Two days later, Nick and Jamien arrived at my home, delivering exceptional service. They worked efficiently, were thorough, and fast. I appreciated how they took the time to show me how to operate each component, even explaining technical terms in a patient manner. Given the significant investment, I feel confident in Doornbos and their knowledgeable technicians.

We had both our furnace and AC replaced, plus a single service call. We're thrilled we chose this company - from the initial meeting in our home to the installation and follow-up service, everything went smoothly. The technicians were professional yet friendly, which is a rare combination. What's more, they employ union workers, a feature we value greatly. I wouldn't hesitate recommending Doornbos without reservation.

The staff is great to work with - got prompt service despite my furnace breaking down. Everyone from the office team to the technicians were friendly, patient, and helpful. They're knowledgeable and trustworthy. I felt like they genuinely had my best interests at heart. When I needed a space heater temporarily, they provided one and even had parts ready for my furnace just one day later. Their service exceeded my expectations. From now on, I'll only be using them for my heating and cooling needs.

Doornbos is a standout from start to finish. We recently had a new furnace and air conditioning combo system installed, and we couldn't be more thrilled. Chris M. and Julie in the office were incredibly helpful during the estimate process, as well as after the sale was finalized. The technicians who showed up on installation day - Nick and Jamie - were top-notch. With years of experience between them, they worked seamlessly together. Their work quality was exceptional. They managed time efficiently, explained everything clearly, and delivered a flawless job. We've been working with Doornbos for a few years now, and we'll continue to use their services without hesitation. The team consistently delivers top-notch service - thanks for that!