Reviews of local pros in Alsip, Illinois

We purchased our new furnace from Doornbos and had an excellent experience. The staff, including the friendly office ladies, Mike the technician, Anthony the sales rep, and Chris the installer, were all very knowledgeable and courteous. The installation was completed quickly and efficiently, and everything is working properly now.

I had a mostly positive experience with this company, thanks to the friendly and efficient staff. Scheduling appointments was a breeze, and I never encountered any delays.

However, things took a turn for the worse when our technician installed a new blower motor. The issue seemed to be with this installation, as evidenced by a note on the invoice stating that the heat exchanger was deemed fine at the time of inspection.

Despite initial assurances from a senior tech that the problem had been fixed, I continued to experience issues with my floors and walls vibrating whenever the heat was running. A second visit revealed that the issue persisted, and it wasn't until a scheduled maintenance appointment that the original technician suggested leaving the blower motor alone due to the potential expense of repairing it.

The next day's visit only confirmed my worst fears - the senior tech admitted that they had botched the installation and that the heat exchanger was cracked. I'm now facing a hefty bill for a new furnace, just weeks after being told it was in good condition. The botched installation has left me feeling frustrated and disappointed with this company's workmanship.

I'm extremely satisfied with Doornbos' service. The technician who visited was friendly and explained the problems clearly. Fortunately, the fix was straightforward, allowing us to enjoy peaceful evenings again. We're grateful for Doornbos, as it's greatly improved our experience.

Excellent service from start to finish. Chris May and the office team, including Julie, set a high standard. The installation crew, Nick and Jamien, demonstrated professionalism and courtesy upon entry. They explained everything clearly and ensured we understood the work and how to maintain it. Their work is impeccable, with no room for improvement at this time.

After being let down by another service provider, Doornbos stepped in and addressed my heating issues. Their technician took the time to cover their shoes with booties - a thoughtful touch. The service was handled by Dino, who was courteous and knowledgeable. His professionalism is greatly appreciated.

Working with Doornbos to replace my furnace and AC was an exceptional experience. The representatives I interacted with left a lasting impression, particularly Frank Ryan, the sales rep, who offered invaluable knowledge without any pressure. Tim Boker and Andres, the installers, were equally impressive – friendly, professional, and knowledgeable. Their work was top-notch, leaving the area spotless and thoroughly explaining everything to me afterwards.

I had shopped around for quotes, having previously purchased equipment for a major utility company, so I knew what I was looking for. Doornbos exceeded my expectations hands down. Their employees are clearly dedicated to delivering exceptional service. Kudos to them – they truly deserve it.

We utilized Doornbos twice, once during summer and again during winter. In both cases, a technician arrived at our residence within two days. Each time, the issue was swiftly identified and options were presented to resolve it. The repairs were carried out efficiently and effectively. I strongly endorse Doornbos for addressing HVAC issues in your home.

This technician, Mike, does a top-notch job on furnace, air conditioning inspections and repairs. He delivers high-quality work that's professional, tidy, and efficient. His punctuality and company follow-ups (call reminders and location updates) are greatly appreciated. The customer service team is also extremely helpful. Overall, the work is done well, and I'm grateful for their services in Palos Hills.

I've worked with Doornbos for a while now, and the team is consistently pleasant. They get the job done efficiently and leave the space tidy. The company also offers a maintenance package that includes annual inspections of my AC and furnace, as well as discounted repair costs if needed.

Service was prompt, efficient, and thorough. Our main furnace stopped working at midnight and we got a response right away. The technician arrived first thing the next day, diagnosed the issue, and fixed it quickly. We're extremely satisfied with Doornbos' work.

Had a great experience with this company, from start to finish. The staff provided clear explanations and took the time to address all my questions. Frank was particularly helpful in detailing the furnace replacement process. They made it easy for me to make an informed decision about my heating system, and I'm looking forward to a smooth installation.

I've never had better service from any home repair company. Anthony is incredibly knowledgeable and expertly professional. He thoroughly examined our air conditioning system, explaining each step in detail that made sense to me. He quickly pinpointed the issue and resolved it efficiently. His friendly demeanor and complete transparency set him apart from other technicians I've used in the past. Hands down, Doornbos' service was top-notch – a significant improvement over my previous experiences with HVAC servicing.

After 30 years of service, we've come to trust DORNBOS with our furnace and AC needs. They replaced our old unit with a new one without any hassle. We appreciate their reliability, honesty, and lack of sales pitches. Technicians arrive on time and the office staff is efficient. What sets them apart is their genuine customer focus and courtesy.

Very satisfied with the home services provided by Doornbos. The team, including Dino, Chris, Jacob, and Andreas, were all extremely courteous, professional, and polite. The work was completed quickly and efficiently, exceeding my expectations in every way.

They did an excellent installation, showcasing high expertise and professionalism. The service was efficient and prompt. From the initial meeting with Frank to receive a quote, everything ran smoothly. He presented his proposal clearly and comprehensively, addressing all concerns and offering valuable support. The staff were friendly, courteous, and handled all administrative tasks with ease. Overall, a very positive experience from start to finish. I'm confident in their labor warranty, factory warranty, and commitment to customer satisfaction.

I came home from work and tried to fire up my furnace for the first time, but it refused to turn on. Since I couldn't fix it myself, I called Doornbos and they sent a technician named Jacek over in under two hours. He was very pleasant and got my furnace up and running quickly. After completing the service, he explained some maintenance options and recommended a cleaning that I'm planning to schedule soon. Overall, my experience with Doornbos has been great, and I won't hesitate to use them again in the future.

DOORNBOS showed up late during a prolonged freeze, which is unacceptable. However, Tech Ashley made up for the wait by attentively listening to our issue and methodically ruling out causes through diagnostics. She was polished in her communication style, presenting complex information in an approachable manner. Her professionalism and knowledge were evident throughout the interaction. With 30 years of experience at another major HVAC company, we're now putting our trust in DOORNBOS for seasonal maintenance and future repairs.

Dino's Tech showed up right on schedule, was friendly and knew his stuff. Worked quickly and clearly explained what he was doing. Extremely satisfied with the entire process. Hoping to have him back next year for any future tech needs.

Great service from a reliable provider. My neighbor suggested them and I'm glad they did - the appointment was on time and the work was professional. The technician, Dino, was knowledgeable and took care of everything. They followed up promptly after receiving the parts and made the repair quickly.

We were treated with professionalism by this company. They took the time to thoroughly explain their work and were responsive to any concerns we had. Their work on replacing our furnace and AC was top-notch, making us feel confident in recommending them.

They responded promptly after our furnace gave out during the freeze, arriving first thing Monday morning. The technician quickly fixed both the furnace and humidifier, taking about 2 hours in total. They even had to run to the shop to fetch some parts. Extremely professional, reliable, and honest - we're thoroughly satisfied with their service and would definitely recommend them.