HVAC reviews in Aurora, Illinois

4.8 based on 833 reviews Back to the listing
    5

    My heat went out last night and I called this morning and talked to the owner. They came out and fixed it today. The owner was great to work with.

    5

    We had Josh work on our furnace, he arrived on time and was excellent. Highly recommend!

    5

    Always great service from Josh.
    Came on time and spoke to me and gave valuable advice when he was done.
    Also it was a snow day and he used his shoe cover as soon as he came in, so no snow was dragged into the house.

    5

    Great company to work with! They installed our new heating & cooling system. The installers were very professional and worked in a timely manner. The office staff was great when it came to scheduling and even processed our warranty for us! Thanks again A All Temp we will be referring you to our friends and neighbors!

    3

    Not happy.

    5

    Good man

    1

    not give me the return phone call , I called several time

    5

    Repair team was professional and answered any questions I had.

    1

    Tell you they will give you warranty and when it's time to give you the warranty they give u the runaround

    5

    excellent work, they also offer financing which was a plus for us.

    5

    Knowledgeable, and professional.
    I have use their services in the past and will continue using them in the future if needed.

    5

    Thank you to the crew at Joel’s and Son heating and air for always being very profesional and getting the job done on short notice.

    1

    Call them at 7:00 in the morning told him my water heater was out told him what part I needed ask him to order it for me and set up an appointment to put it in he said yes he would do that tried to contact him the rest of the day nothing still to this day and that's been almost a week ago have not heard from them left me hanging with no hot water as cold as it is don't use this company

    5

    The tech came out quickly and had us back up and running quickly! He was very knowledgeable and friendly. He even instructed me on how to do some simple diagnose certain issues if a problem wer to re-occur. If I definitely recommend this company!

    Thanks for you help!

    1

    Joel's and sons company car parked in front of a fire hydrant on Nov. 29th for an extended period if time. After sending an email to notify company of issue the response was " what was my issue ,and sorry to ruin your night. There were spaces available for parking that night. As a business I would think there would be an understanding that parking in front of a marked fire hydrant is not something that should happen for safety reasons.

    1

    Just park however you want, other people don't matter at all. This is fine 🙄

    5

    Had requested a quote for heating and cooling service and within a minute or two, I received a call from Joel asking when TODAY they can come for a diagnostic. Joel was professional, extremely timely, knowledgable and trust worthy. He was done within 15 minutes (of course, this will be on a case by case basis - our particular situation was simply small). We would have suffered another cold night in our home had he not come to the rescue. We highly recommend!

    5

    Joel was quick to come out to give me an estimate and start work. The guys were courteous and professional and worked hard to get the job done quickly. They also moved our water heater and gave a reasonable price for everything.

    1

    Rent was always late. Missed multiple months of rent and never caught up. Got numerous notifications from City of Aurora that utility bills were late / unpaid. Many broken promises for settling up. Subleased the back lot (against terms of the lease). Always has an excuse. Ghosts you when things aren’t convenient. Poor communication. Buyer beware.

    5

    Fast, friendly and professional service! Our AC went out and we called at 9PM. Joel was here first thing in the morning to diagnose the issue. After diagnosing the system, he added a little freon to help us cool our home a little and, ultimately, he recommended a new unit. After shopping around quite a bit, we decided to go with Joel's and Son. They were reasonably priced and we felt most comfortable with the conversations we had with Joel. We called him late in the evening and he had his crew out first thing in the morning. They were thorough and were very clear as to what they were doing. Within a few hours, our old AC unit was removed and a new one was properly installed. The installation team was friendly, answered our questions and were very clean and organized. We HIGHLY recommend this company if you want a fair price and quality work! Shop and support local businesses.

    1

    Absolutely abhorrent service. I have been begging Joel to finish the work he started on my commercial job for months, he doesn't return calls, sneaks away when I catch him in person, and when I do speak to him he'll promise a date and not show up due to a multitude of excuses.This has happened TIME AND TIME AND TIME AND TIME again. Save yourself the headache and avoid this business for any sort of commercial work. As I write this I've reached the end of my patience and will be sourcing another contractor to finish Joel's work.