Reviews of local pros in Aurora, Illinois

I've been a loyal customer of Am and Pm Heating & Cooling for years. The service from the office staff to the AC repair technicians has consistently been top-notch! I wouldn't trust anyone else with my cooling needs and I highly recommend them! Today, my technician, Zachary, was highly meticulous and made sure I understood the problem with my AC. A big thank you to the team!

Zachary and his team are truly outstanding! Over a span of approximately two decades, we've had two Trane furnaces installed by them, with the latest installation being quite recent. We experienced several issues with the old humidifier. However, Zachary was always ready to lend a helping hand and share his wisdom. With our latest furnace, they opted for a different style of humidifier, which has been hassle-free and notably more efficient up until now. Their understanding and proficiency with Trane equipment is simply awe-inspiring. These guys have always been mindful of cleanliness and orderliness during their visits to service our Trane furnace. They never tread on the carpet without laying down cloths and wearing shoe covers, which we greatly appreciate. After the installation of our new furnace, we encountered an issue with the new thermostat malfunctioning. This resulted in the auxiliary heat running non-stop for about a month, which led to an astronomical electricity bill. Upon informing Zachary about the situation, he promptly came over to take a look. To our surprise, we were later refunded the cost of our electricity bill. This unexpected gesture further solidified his integrity when it comes to customer relations. There's absolutely no pressure to keep spending with them. They provide you with the details and suggestions, but never put pressure on you to make a purchase. My spouse and I feel not just like valued customers who are truly cared for, but like we're part of their 'family.' Thanks, Zachary!! We will miss Dale, though.

I hired Am and Pm Heating & Cooling for HVAC system repair in Aurora and they did a fantastic job! Zachary and Dale, the technicians, are undoubtedly experts in their field. They work with precision yet efficiency. From the moment they started diagnosing the problem, up to the point the unit was fixed, they continuously kept us updated on the process. They accomplished an excellent job of the finest quality. These guys are true professionals.

our home was becoming unbearably hot during the summer months, and we discovered that the previous contractor's hvac man did a subpar job during our renovation. There was a massive gap in the hvac system where all the cool air was escaping into the loft haha. Roger and his team were able to mend the hvac and put in blow-in insulation in the loft to keep our home cool. we are aware that our heater will need to be replaced soon as it's quite old, but dale and zachary have been assisting us in maintaining it. They are extremely helpful, professional, and kind.

Dale and Zachary were absolutely excellent. They demonstrated extreme professionalism and provided top-tier AC repair service. They expertly installed a new HVAC system into our hundred-year-old residence in Aurora. Their communication skills were commendable throughout the entire process. They truly elevated the whole experience to a superb one. The system is functioning flawlessly, keeping every room of our home in Aurora feeling comfortable and cozy.

This HVAC service provider is truly remarkable. I've been utilizing my new HVAC system for around 5 years now and it has greatly improved our quality of life. I upgraded from a basic, inferior system to a high-quality one that this provider really stands by. You really understand the value of what you're getting after the purchase. I also had them install a system in my workshop. Their staff, particularly Dale, is highly knowledgeable. Dale guided me on how to configure my auxiliary heat coils in the thermostat during a heavy snowstorm. Without his expert advice, my system wouldn't have operated correctly. It was a challenge to find a service that would provide written estimates before making a purchase, but this HVAC provider sent me 3 written estimates. Their service quality is exceptional and I even have their official service cap. This is a genuine review, not a paid advertisement. I've been using my system for over 5 years now and this HVAC company continues to outperform other service providers in Aurora. I recently had a service call that was a bit difficult for the technician, Zachary. My system wasn't functioning as well as it used to, even after a service check. I was worried I'd have to endure the sweltering summer heat. However, they contacted me for a routine checkup and I shared my concerns about my system's performance and asked for further assistance. They responded promptly by sending experts, including the owner, Camden, to resolve my A/C problems. It's undoubtedly the best HVAC service and installation in Aurora. I can say this with confidence because of my personal experience, not because of a paid advertisement.

I'm not one to be easily impressed, but my interaction with Roger was outstanding. Our air conditioning system broke down, prompting Roger to respond with a service call outside of regular hours. He identified that a previously installed part by an earlier technician (under warranty a few months prior) was incorrect. This issue had also led to the fan motor bearings burning out and leaking oil. But Roger didn't stop there. We had been dealing with an issue of low air flow, and he took the matter into his own hands. He found out that the electrician who initially wired the unit had inadvertently disabled the variable speed feature of the air handler, leading to decreased air flow. This AC repair company has truly earned my loyalty.

This was my initial experience of having my AC unit serviced, and I was thoroughly impressed with the work accomplished and the cost. I also had the AC filters replaced, which surprisingly came out to be a lot more affordable than I had imagined. The technicians, including Zachary and Roger, appeared to be quite knowledgeable and were helpful and informative. I have the hot Aurora summer approaching, and I now feel a lot more comfortable about it.

our furnace broke down during a chilly aurora evening. we reached out to am and Pm heating & cooling and they promptly sent over their technician, roger. his skills and competence were impressive, highly suggest this service. roger replaced our ancient unit with a modern, efficient heat pump that's set to work as a 'hybrid' system alongside our propane furnace. despite the complexity of the installation, it was handled professionally with a keen eye for detail, at a fair and competitive cost. am and Pm heating & cooling is a family-run business that we can't recommend enough!

I've been dealing with a range of issues with my AC unit over the years and this time, it was freezing up. I reached out to Am and Pm Heating & Cooling (Camden) and a technician was dispatched to my home in Aurora the following day. He assessed the issue and without any unnecessary sales pitches or scare tactics, I concluded it was time to invest in a new unit. Camden and his team are top-notch! He's always on time (even arrived early), maintains a professional demeanor, is well-versed in his field, honest, and takes great pride in his work. Camden takes the time to answer all questions and encourages them, ensuring you understand every detail (he's not happy until you're happy). I can't recommend him enough for all your AC repair needs, you won't be let down! A big thanks to the team for keeping us cool!

Zachary was incredibly accommodating in scheduling a service call for a malfunctioning AC system. He also provided me with additional advice regarding potential issues with our HVAC system, and so on. Dale arrived promptly, demonstrating a friendly and professional demeanor. He explained the necessary repairs and provided a transparent cost estimate. The work was completed as assured, and he offered valuable advice on preventative maintenance. My encounters with the staff at Am and Pm Heating & Cooling have consistently been enjoyable and professional. I will certainly continue to utilize their services. We required a replacement of the main AC duct system. After the ductwork was exposed, Roger concluded that the ducts needed to be rerouted for optimal airflow. Roger and Dale returned the next day to finalize the work. They installed the new ductwork in under 2 hours. As always, Roger and Dale exhibited utmost professionalism and fulfilled their promise. Am and Pm Heating & Cooling earns another five stars from me. Zachary arrived punctually and carried out the yearly tune-up of our AC unit. He was highly professional. He explained every step he took to finish the service. He informed me that the AC unit's capacitor was becoming slightly inefficient and would require replacement soon. He also guided me on the best method to clean the AC filter.

i reached out to a furnace repair company about problems with our ac. roger, their technician, showed up and i explained to him that the unit would run continuously, sometimes without cooling. he immediately inspected the indoor unit and discovered that the condensation drain line leading to the outside was blocked. while unclogging the drain line, he also cleaned the coils, the drain pan, and the interior of the unit. he then inspected the outdoor unit, confirming that all freon and pressures were satisfactory. he noticed some wiring issues, which he promptly fixed. roger is extremely diligent and professional in his work. this company has been installing and servicing our units (we have three of them) for the past 18 years, which speaks volumes about their service.

These guys are simply top-notch! I came home one day to find my 12-year-old AC unit had broken down again (it's been struggling for 3 years). Camden arrived and determined that it was finally time for a replacement. We discussed various options to solve our AC issues, and Camden's expertise was impressive. He's a fair and honest technician who truly cares about his customers. He showed us temporary solutions to keep the old unit running, as well as energy-efficient options that could save us money in the long run. There were several new units to choose from, and he provided detailed pros and cons for each. We ended up choosing the best unit for our needs. Within two days, they were at my place early in the morning to start our new installation! They were quick, polite, and trustworthy! Thanks guys!

Am and Pm Heating & Cooling sets the standard for exceptional, reliable AC repair services! I'm thrilled with not only the service, but they surpassed 11 other companies in Aurora with their pricing and provided a superior product. It just goes to show that exceptional quality and service can be offered at a competitive rate. For your information, I purchased a Trane system and 2 Air scrubbers from them. Roger and Dale were fantastic to work with. I'm going to be a devoted customer for life!

If I could, I'd give them 10 stars! We made the switch to them about three years ago after receiving unsatisfactory service from another HVAC company. They've been maintaining our old furnace and have also installed a new one in our additional space. Note that we aren't always living full time in Aurora. During a recent chill of -20F, our Nest thermostat alerted us at 6:20 am that the temperature had fallen significantly below our desired setting. I dialed their number and was promptly connected to their after-hours service. I explained our situation (we weren't in Aurora and needed immediate assistance), and they assured me that help would be on the way soon. Within half an hour, Dale had called back and confirmed he would reach the office in an hour. In the meantime, Zachary picked up the call and told Roger to prioritize our issue. Just after 8 am, around 90 minutes after our initial call, Roger arrived at our place. He noticed exhaust coming from both our chimneys, entered our house, and found a door wide open. He promptly closed the door and inspected both furnaces, which were functioning as they should. He did discover a thin layer of ice in the closest toilet bowl, and the water line was partially frozen (it wouldn't refill, but thankfully no pipe had burst). Other than that, everything else was fine. Thanks to their quick understanding of the issue and swift response (and the alert from our Nest thermostat which notified my sister in IL and me in CO), we were spared from potentially expensive repairs. Big thanks to Dale, Zachary, and Roger!

Our full-day AC repair experience with Am and Pm Heating & Cooling was fantastic. The team, including Zachary and Dale, arrived punctually in Aurora, demonstrating efficiency and professionalism in their work. They were not only knowledgeable but also took the time to share useful information about our system. After the successful completion of the AC repair, they left the area neat and clean, and provided clear instructions for future maintenance. This level of service was truly impressive.

Recently, roger and zachary from Am and Pm Heating & Cooling installed a couple of new furnace units in our attic, along with two heat pump condenser units. Despite facing a heavy snowfall on the first day, they managed to carry on with the work. They returned the following day to install the second furnace and once the weather cleared up, they came back to set up the condensers. Every time, the crew was professional, neat, and polite. They were very considerate towards our home, children, and pet dog when they were around. A really friendly team. The initial consultation and quotation process was excellently handled by camden and his team. They also guided us through the process of the Aurora Heating Loan. I'd recommend their furnace repair services every single time, without a doubt. They scored a perfect 10 out of 10 in my book.

Brilliant coordination, indeed. I dialed to schedule the AC repair appointment and received automated text updates regarding the status of my appointment. The technician arrived just within the tail end of my two-hour slot and Zachary was outstanding. He patiently heard out the issues I had experienced before diving into the diagnosis. He replaced the motor and ran comprehensive checks to ensure everything was functioning properly. Zachary demonstrated great professionalism and provided insightful information about my AC system and the current standards. These useful insights will enable me to make an informed decision for the next maintenance schedule. I would undoubtedly reach out to them again for my future AC repair needs in Aurora.

Am and Pm Heating & Cooling is truly one of the most trustworthy AC repair services I've had the pleasure of working with. Their team, including Dale and Zachary, are devoted to offering top-notch suggestions and accomplishing the best work possible. They're always my first contact when I encounter any issues with my AC or cooling appliances in Aurora. Their pricing is competitive and they're consistently prepared to provide the best solutions. I'd give them six stars out of five if I could.

Our furnace was not functioning correctly, so we called for a service appointment with Am and Pm Heating & Cooling. We were fortunate to have an extremely kind and courteous technician, let's call him Dale, to handle our furnace maintenance. Dale was very thorough in explaining his planned approach and the steps he would take to fix our furnace. Once he got the furnace up and running again, he took the time to explain the issue and the potential solutions to prevent similar problems in the future. He has arranged for necessary parts to be delivered and installed shortly. This wasn't the first time we've had to call on their services in Aurora and it certainly won't be the last, especially when it comes to dealing with furnace issues or when we need to upgrade our equipment.

We had an excellent experience with Am and Pm Heating & Cooling! The journey began when my spouse and I realized it had been too long since we'd had a professional perform routine checks and upkeep on our heating and cooling systems. I stumbled upon Am and Pm Heating & Cooling, noticing they had a great reputation. Our technician, Dale, came over and after the inspection, he let us know that our furnace was on its last legs. This wasn't a surprise since it had been in our Aurora home for 18 years before we moved in. Dale gave us two quotes for different furnaces and explained the advantages and disadvantages of each. We decided on one and arranged for the work to be done soon. Roger and Camden arrived to carry out the work. I was warned that it could take a full day, but they finished in half a day. All things considered, we're extremely pleased and wouldn't hesitate to recommend them!