Reviews of local pros in Aurora, Illinois

We recently had a ductless mini-split system installed in our home by a top-notch heating repair company. Zachary came out and presented us with a range of choices. It was evident that they prioritized doing a thorough job over a quick and easy one. Usually, you see these systems with several lines running outside the house, but Zachary devised a plan that significantly reduced the exterior tubing runs. About 90% of the installation is concealed from the outside view, and none of it is visible from the front of the house. What you can see is impressively tidy. The indoor runs are also neat and discreetly placed in areas where they aren't noticeable. Zachary and his entire team, including Roger and Dale, were both friendly and professional throughout the entire process, which was completed much faster than we expected. To top it all off, the cost was about 65% less than what the bigger companies quoted, and we believe we got a better outcome. We are extremely satisfied with our decision to hire this heating repair company. If you're in need of a heater repair service in Aurora, I strongly recommend them. It's hard to imagine anyone doing a better job.

Great experience, five stars indeed. My furnace was malfunctioning due to a rickety inducer fan I needed to change. I wasn't aware that the local parts stores were strictly wholesale. Despite the chilling -10 F, it wasn't an issue, but I needed to get the heating system working for my family. Someone suggested that I should approach Am and Pm Heating & Cooling as they retail parts directly. I anticipated a bit of difficulty as it was a busy weekend day, but Camden and Zachary were very accommodating. They listened to my issue, I showed them the faulty part, and they had the replacement ready in a few hours. This is the second instance my family has depended on their hvac services. Both the quality of their repair work during service calls and their customer service has consistently been helpful, reasonable, and respectful. We are in Aurora and will continue to be their loyal customers.

In the past, my furnace was replaced with a Bosch Heat pump by a reputable company. The job was done in a mere 4 hours, and the team, including Zachary, was incredibly professional and efficient. I did my research and got estimates from 5 different providers, but this company offered the best mix of quality and cost. Several of my friends have been using their furnace repair services for a long time and they've always been satisfied with how prompt they are and the high quality of their work. Initially, my furnace was running at 55-64% humidity levels. But Zachary, in collaboration with Bosch’s technical support, identified the perfect settings for my unit, and now it operates in the low to mid 40% range. This is superb considering the humid conditions we live in. I couldn't be more pleased with their service.

When my wife and I realized our heater was only blowing cold air on a chilly evening, we were filled with immediate dread. We reached out to Dale from Am and Pm Heating & Cooling for assistance and were relieved when he showed up within half an hour. He quickly diagnosed the issue and guided us on how to prevent it from recurring. After Dale left, we noticed an issue with our thermostat. We called him back for advice, expecting to receive instructions over the phone. To our surprise, Dale returned, even though it was already late in the evening, to install a new thermostat for us. We were truly impressed by Dale's dedication. His charges were fair, his extensive knowledge was invaluable, and his professional approach put our minds at ease. Thanks to Dale, we now know who to call for all our future heater repair needs. We appreciate the fantastic service provided by Am and Pm Heating & Cooling and their friendly, competent staff. Thanks again!

My go-to for all things related to heater repair is this fantastic service. Zachary is incredibly skilled, enthusiastic, friendly, and quick to respond. Most importantly, he prioritizes the customer without making a hole in your wallet. Each time I've faced a heating crisis, they've been there to save the day! When my heater froze over, Zachary got it up and running again. When my furnace refused to stay lit, Zachary came out late at night to get my house warm again. And when my heater's capacitor failed in the peak of winter, Zachary had the necessary part in his truck to get it running once more. I feel extraordinarily fortunate to have found this excellent heater repair service. Zachary has certainly earned himself a loyal customer in me! I would strongly recommend their services to anyone. Thanks again!

When Zachary arrived at my home to provide an estimate for a new furnace and hot water tank, I appreciated his straightforward and professional approach. He wasn't just a salesperson, he was friendly and fair. The day the units were installed, the team were regular folks who clearly knew their stuff about furnace repair. They were diligent workers, and got everything installed correctly on the first try. Everything worked just as it should. I was impressed that Zachary kept in touch with me throughout the process. I wouldn't hesitate to recommend them for any furnace or hot water tank repair needs.

I recently had Camden from a local heater repair company come to my building, and it turned out to be a great experience. I had previously called another company to check out my boiler because it was making a strange clicking noise. They charged me a high price, replaced a pipe section I asked for, but the clicking noise didn’t go away. After about a month, the clicking stopped, but then the boiler stopped working altogether. I tried to contact the first company again but never got a response. Then I called another heater repair service, and Camden came out to take a look. He quickly figured out that the clicking noise was caused by a faulty gas valve. Camden replaced the gas valve for a reasonable price, and now my boiler works perfectly. I’ll definitely call Camden again if I need any heater repairs in the future.

my heater suddenly stopped working and i noticed the filter was covered in frost. i had no idea what to do, so i called for heater repair, since other companies i tried before in aurora were always really slow or couldn't come out for days. roger showed up quickly and got my heater running again in no time. the best part was the excellent customer service—he explained what went wrong, what he needed to fix it, and what steps to take next, all without any confusion. really grateful for the fast and friendly heater repair!

camden really came through for us when our furnace broke down just as the temperatures were starting to drop. we had just moved into our new house when the old furnace began acting up and was even called a 'fire hazard.' the warranty company we had just wouldn't get back to us, which was really stressful as it kept getting colder. luckily, my dad recommended camden, and he showed up right away—even though he was already busy. he managed to fit us in, explained everything clearly, and gave us a great price on a new high-efficiency furnace. now our home is warm and comfortable, and we're so relieved. we’ve already asked camden to help with another project. if you need any furnace repair or installation work, you should definitely give him a call!

Am and Pm Heating & Cooling has a knowledgeable and responsive team who went above and beyond to make sure our air conditioning was working and our home stayed comfortable. While we were away on vacation, my sister checked on the house and noticed it was getting too warm and the AC wasn’t cooling like it should. My husband called and they sent Dale out the same day to figure out what was wrong. Another technician, Roger, came soon after and got our AC unit repaired quickly. When we got back home, everything was nice and cool thanks to their great service and attention to detail. We highly recommend this company for anyone needing fast and professional AC repair.

After coming home one night, my wife noticed our heater wasn’t working right. Even though the thermostat was set to 70 degrees, it was only reading 65 and the furnace wouldn’t turn on. I was worried since it was really cold outside. I called for heater repair in the evening, and a technician named Roger arrived in about half an hour. Roger was very friendly and got straight to work. He found out which part was needed, and even though he didn’t have it with him, he tracked it down and went to pick it up right away. He didn’t hesitate to go out of his way to get our furnace running. In less than an hour, we had heat again! I definitely recommend their heater repair services—they really care about keeping you comfortable!

i can't recommend am and pm heating & cooling enough. my husband and i live in aurora and recently needed our heater replaced. the first local company we contacted quoted us a really high price and said it would take three days to finish the job, which meant three days of labor costs. after that, my husband found this company online. he left a message, and roger called back quickly. after hearing about our situation, they were able to fit us in since they already had a job nearby. they arrived on time, acted very professionally, and left our garage and home cleaner than when they arrived. best of all, the heater replacement only took about four hours and cost us about half of what the other company quoted. we are so happy with the service and how fast and smooth everything went!

I want to give a full 5 stars for the honesty and integrity shown by the technician, Camden, from this heater repair company! Previously, I had another company come out to check my furnace, and their technician told me there were lots of expensive problems with my heating system. I was unsure because a different tech from the same company had visited before and said everything looked good after replacing the capacitor. Wanting a second opinion, I called this local heater repair business. Camden came out and took a careful look at my furnace. He didn’t find any signs of intentional damage, but he did notice that the coil hadn’t been reassembled or sealed properly by the previous technician. Camden resealed the coil, which helped me avoid future heating problems and kept my system running smoothly. From arranging the appointment with the owner to having Camden do the repair, the whole process was easy and professional. This company has definitely earned my trust and I will call them for any heating needs in the future. I highly recommend this local business for anyone needing heater repair in IL!

Camden was very accommodating when he came to our home in Aurora late in the evening after our furnace started acting up. Even though there were a lot of service calls because of the cold weather, Camden arrived with a friendly attitude and got started right away. His knowledge of HVAC systems was excellent—he quickly diagnosed the issue, repaired it, and even gave us helpful advice for keeping our heating system running well in the future. He also cleaned and tested our furnace, making sure everything was working perfectly, and finished it all within an hour. It was a great experience, and we will definitely call again for any HVAC needs!

I’ve been looking for a new furnace for a while since my old one was giving me lots of trouble. This company had worked on my old furnace before, and every time, their team was incredibly helpful and friendly. Roger, who came out to help, took the time to explain everything in simple terms so I could actually understand what was going on with my heating system. I really appreciated how patient and honest they were through the whole process. When it came time to get a new furnace installed, their price was much better than what other companies quoted me. I never felt pressured or confused, and the service was top notch from start to finish. If you need furnace repair or a new heating system, I definitely recommend calling them. They really live up to their reputation for being excellent!

i highly recommend this hvac company. our furnace quit working, and at first, another company told us we needed a whole new system. i decided to get a second opinion, so i called this company and they sent roger to check things out. roger was very knowledgeable and friendly. he quickly figured out that the real issue was just a blown capacitor, not the whole furnace. he fixed it fast and the cost was very reasonable. also, i noticed that if we had actually needed a new furnace, their prices were almost half of what the first company quoted us for a similar unit. really happy with their honest service and fair pricing.

zachary was excellent. my 39 year old furnace finally stopped working for good one cold night. i called am and pm heating & cooling first thing in the morning and they sent someone out that same day to check out the problem. after diagnosing it, they explained that it wasn’t really worth repairing such an old furnace. later that day, i got two quote options with helpful recommendations, all at really fair prices. a quick call with zachary to go over the proposal and everything was ready to go. honestly, if i had known replacing my furnace would be so affordable, i would have done it much sooner! the next day, they came out with the new furnace, upgraded some of the ductwork for better efficiency, and even put in a nest smart thermostat. they worked professionally, cleaned up everything, and made sure i understood how everything worked. overall, a great experience and i’m very happy with the whole process.

A few years back, I had a new furnace system installed in my home in Aurora. Ever since then, my house has stayed warm and energy efficient during those cold Illinois winters. My heating bills even went down, which was a great bonus. Roger and his team handled the installation, and Roger personally made sure everything was set up perfectly with his years of furnace repair experience. I was really impressed by their professionalism and the reliable performance of the new furnace after the work was done. Before getting the new furnace, Roger also helped keep my old unit running a little longer by troubleshooting some issues, so I wasn’t left without heat. When my kids still lived at home, we noticed that one room was always colder than the rest. Roger and his crew came out early one morning, balanced the ductwork, installed new vents, and made sure every room heated up evenly. Now, even on the coldest days, the whole house is comfortable. I highly recommend this team for any furnace repair or heating service needs you have. They give you peace of mind knowing your home will stay warm and that reliable help is just a call or text away.

am and pm heating & cooling installed a complete geothermal hvac system in our older home with great skill and professionalism. this project included taking out an old, inefficient boiler and updating the house with new ductwork and vents. roger kept us informed about the project details and overall plan, always taking the time to answer our questions and share his expertise. camden in the office was quick to provide any information or resources we needed. every crew member and subcontractor worked respectfully and carefully in our home, and they had the know-how to handle any unexpected challenges that came with upgrading an older house. inspectors even commented on the high quality of their work. the job was finished right on schedule, so we could start using our new system before the weather turned cold and take advantage of available rebates. on a few especially chilly days after installation, the team checked in to make sure everything was running smoothly. we highly recommend both the water furnace geothermal system and this company for anyone considering a new hvac system.

This was our second time calling Am and Pm Heating & Cooling for heater repair, and we couldn't be happier! Dale arrived on time, was very friendly and professional, and even wore shoe covers to keep our home clean. He quickly found the problem with our furnace and got it working again in less than an hour, so our heat was back on fast. The cost was very fair for the great service and how quickly everything was fixed. We were also really pleased that we could call in the morning and have our heater repaired just a few hours later. Highly recommend for anyone in Aurora needing heater repair!

roger and his team did a fantastic job installing our ductless heat pump system. scheduling the first consultation was fast and convenient. roger handled the evaluation and proposal smoothly and was never pushy or aggressive, which we really appreciated compared to our previous experiences with other hvac companies. the price for the equipment and installation was very reasonable, especially when compared to some other estimates we received for the same system. on the installation day, camden and dale, the technicians, were both friendly and worked hard to get everything done right. they made sure the heat pump and indoor unit were placed exactly where we wanted, all while following proper codes. even though it was muddy outside, they were careful not to track any dirt into our home. after the installation, they took the time to explain how to use our new system and answered all our questions. overall, it was a great experience, and i would definitely choose them again for any future hvac needs.