Reviews of local pros in Aurora, Illinois

4.7 based on 3719 reviews Back to the listing
    5

    Dave came out today and replaced a couple motors in my furnace. He was timely, very professional, fast, and VERY fair-priced. He came highly recommended from friends and relatives, and now he's definitely got my future business. Efficient, very knowledgeable about his trade (40 years experience), and very pleasant to deal with. This is the kind of customer service I was looking for. 5 stars AND an A+++++ rating. THANKS, Dave!
    You now have a new customer and I now have a reliable heating/AC repair person.

    5

    Excellent Service and very nice. Explained the issue and took care of it quickly and efficiently. I would definitely call Dave again and recommend his expertise for any heating and cooling issue.

    5

    I woke up with the house down to 57F and a furnace that would not stay on. I called Dave around 7am and he was at my house quickly to help me. He poked around the furnace to diagnose the issue and then he determined the problem was from a broken part. Dave drove to Lombard and back to my house in Aurora for the replacement part because it was uncommon and not in stock anywhere closer. He got the part installed and we had a functional furnace again, just in time for sub zero temps. I very much appreciate the job he did and the quick response. I will call him again with my heating and cooling needs.

    5

    If you ever need great service when your AC or furnace becomes a problem, then I highly encourage you to give Dave a call. I first met him several years ago when my AC went out, and since then, everything has been working perfectly. Recently, my furnace began making an odd sound, and I am thankful for him for what he did not do. He did not charge me for a visit, and while it is probably time for my 20-year-old furnace for an upgrade, he did not tell me it needed to be done ASAP or else my family would freeze. Remarkably, while he was looking at my furnace, he noticed that my recently purchased and installed water heater was leaking, and he saved me even more $ because I immediately contacted the company that installed it. Looking back, I should have called him!

    5

    The degree of assistance offered by this HVAC company in Aurora was truly outstanding. They were quick to respond to our request and arrived on time to fix our broken air conditioner. Eddie, who was both attentive and professional, took the time to clarify the problems we were encountering, ensuring that I had a thorough comprehension of the situation. The level of expertise demonstrated was genuinely impressive.

    5

    Jonathan and Eddie from Aurora Heating & Cooling recently did an excellent job replacing the control board on my furnace. They were punctual, polite, and informative. This high quality of service has me reconsidering who I have servicing my HVAC system in Aurora. I'll likely be transitioning to their team in the near future. Thanks a lot!

    5

    The crew at Aurora Heating & Cooling, including eddie, axel, and the rest of the team, deliver high quality service! They did a superb job installing a radiant tube heater system in our warehouse in Aurora. We experienced a slight issue with the heaters making noise after being set up, but they promptly returned and worked tirelessly alongside the factory rep to resolve the problem. They wouldn't settle for anything less than perfection. They also maintain our entire HVAC system at the warehouse and have serviced my personal HVAC system at home. The customer service these guys provide is among the finest I've come across. They definitely deserve an A+!

    5

    I recall a past experience with a skilled technician who provided excellent service for my furnace repair. I didn't catch his name, but Axel was remarkably meticulous in his work and carried himself with utmost professionalism. He took the time to explain the core problem to me, even going as far as using color-coded diagrams to ensure I fully understood. Despite not having the necessary part on hand initially, he made sure to come back late after a busy day of handling emergency calls, ensuring that he fulfilled his commitment to complete the task on the agreed day. A year later, I can't help but express how much I adore this service. The level of customer service is simply unparalleled. A special thanks to Jonathan for his assistance with my thermostat over the phone on a weekend, ensuring our comfort. His help was greatly appreciated. This furnace repair service is top-notch and I couldn't recommend it more.

    5

    outstanding rapid service. the communication was top-notch, and they paid great attention to detail. my furnace, though functional, was diagnosed by chris and axel as needing condemnation because of a perilous cracked heat exchanger. given it was a winter emergency, they were able to return the very next day to install a brand-new hvac system at a reasonable cost. the takeaway here is not to procrastinate on your furnace maintenance until winter. i was fortunate to discover a fair and honest heater repair service. in the words of my tenant: 'jonathan and his team were absolutely amazing today. what a fantastic heater repair service!'

    5

    recently, my spouse and i bought a house in aurora and needed an ac inspection followed by a new ac installation. from the outset to the end, jonathan, chris, and everyone at aurora heating & cooling have been simply exceptional. they managed a unique situation with utmost professionalism, complete customer service, and kindness. being new homeowners, we are learning as we go and during this journey, our queries were responded to promptly. the ac was installed within a regular time frame and it's been functioning excellently. we anticipate many years of accurate, efficient, and top-quality ac service. we feel fortunate to have discovered them! thanks again!

    5

    I needed my ac ducts and vents serviced promptly. I have a new ac handler and whole house fan set to be installed and was advised to get the cleaning done prior to this. After reading some reviews, I decided to reach out to Aurora Heating & Cooling. Jonathan, the owner, returned my call within an hour and provided an estimate after a brief discussion. His level of professionalism and the affordable quote led me to book an appointment with him. i'm pleased with my decision to choose Jonathan, he and axel did a fantastic job. They made sure to keep my home as clean as they found it. When I asked my installation team if they were satisfied with the cleaning, the response was a resounding YES. I'll definitely be reaching out to them for maintenance services in the future.

    5

    From the get-go, with the initial phone conversation, I got the sense that Aurora Heating & Cooling was a business I could rely on. Their positive mindset gave me confidence that the ac repair would be carried out properly. Their technicians didn't disappoint. They arrived punctually, all smiles and ready to get to work. They took the time to explain all the steps they were about to take. Even during the repair process, Jonathan and Eddie were more than happy to pause and respond to my queries. The job was finished earlier than anticipated and the ac unit operates perfectly. You can tell they take genuine pride in their work. A big thanks to everyone involved in making this ac repair a successful one.

    5

    I reached out to Aurora Heating & Cooling because my heat pump was constantly shutting off in the cold weather without any prior indications or warnings. I was truly pleased with their work and the pricing. Their team, especially Jonathan, was extremely knowledgeable and efficient. He patiently diagnosed the issue, alternating between the indoor and outdoor units. Once he identified the problem, he didn't provide an outrageous quote like other companies. I was really impressed and I'll definitely be using Aurora Heating & Cooling for any future AC repair issues or installations. Thanks, Jonathan!

    5

    I can't praise this AC repair company enough! Jonathan went out of his way to visit my mom's place late in the evening to provide a quote. Within a span of three days, my mom's AC unit and hot water heater both broke down, and Jonathan honestly suggested that we should also replace the furnace, given its age. At first, we were taken aback by the cost, but thankfully, they offered finance options, enabling us to manage the payments. When the installation day arrived (after a short 5-day wait), Jonathan's team had to put in two full days of work due to the requirement of new custom duct work, a fresh AC unit pad, and some plumbing updates. Jonathan's team handled everything seamlessly, leaving the place clean and tidy. The new units are working wonderfully. My mom and her dogs were back in a cool and comfortable environment in no time. A massive thank you to Jonathan and his team. Your work was outstanding.

    5

    My AC system was out of commission for a couple of days before I finally decided to get help from a local service provider. Their online booking system was user-friendly and very clear. The AC technician, Eddie, was extremely supportive and took the time to explain all the components and services required to get my AC system operational again. I sent in my request late in the evening, and first thing the next morning, Eddie was assigned to my case. He paid me a visit by mid-morning. After contacting me at my workplace to confirm the costs, they returned in the early afternoon and had my AC up and running by late afternoon. I would highly recommend their AC repair services!

    5

    I was experiencing issues with my heater, so I reached out to Aurora Heating & Cooling for assistance with my furnace. They provided me with a quote of $13,500 to replace my 18-year-old unit. However, I decided to seek a second opinion and contacted another company. They informed me that a new heater would only cost $7,700 for the same model that I was quoted earlier. I was pleased with this information and decided to move forward with the second company. The team arrived at my house later that same day. They laid down drop cloths and thoroughly explained the entire process to me. The staff was very professional and completed the work efficiently and cleanly. I highly recommend them for any heater repair needs.

    5

    Eddie and his assistant Axel, have proven to be the top HVAC professionals I've worked with ever since Jonathan was in the field. After Jonathan, I tried various other services but none of them met my expectations. I decided to go back to Aurora Heating & Cooling after installing a new system for an extension. Honestly, their service quality and meticulousness was fluctuating. However, everything changed when Eddie and Axel showed up. Eddie clarified why my HVAC system wasn't cooling efficiently, guided me in adjusting the thermostats for optimal performance, and resolved the issue. I've been a homeowner in Aurora for two decades and this was the most comprehensive HVAC maintenance and service I've experienced in that period. Would strongly suggest these guys!

    5

    Our ac system was expertly installed in our basement by Axel, a member of the Aurora Heating & Cooling team. He was incredibly knowledgeable and helpful in assisting us to determine the best way to configure our ac system. Axel offered us numerous options, carefully considering our unique needs. Axel and Jonathan did a superb job with the installation. They managed the task of cutting into the floor, ensuring everything was neat and tidy afterward. We had an exceptional experience with Aurora Heating & Cooling in Aurora.

    4

    I required urgent assistance for my property's AC unit. Around 11pm on the night of the issue, I reached out and received a quick response. By the next morning, Axel was already at my property in Aurora. Unfortunately, my AC unit had entirely broken down and needed replacement. Thankfully, they had a replacement unit readily available and managed to install it within just a few hours. The communication was excellent throughout the entire procedure, I was consistently updated. I've sought their services a few years back and I'm pleased I returned for my emergency AC repair requirements. I would highly recommend their AC or heating services, they're truly outstanding.

    4

    I am incredibly delighted with Aurora Heating & Cooling. Both Jonathan and Axel have been outstanding. They arrived on time and were a great help to me as a new homeowner in Aurora. They took the time to comprehensively explain my HVAC repair needs, even going the extra mile to photograph areas of concern. I genuinely appreciate their honesty and direct feedback. Their expertise and superior quality of work really shone through. Thank you!

    5

    my furnace was acting up on and off, so we decided it was time to replace our old furnace and air conditioner. we got quotes from a few different companies, but some of the prices were just too high. we needed the whole setup—furnace, ac, filter, humidifier, all of it. we picked this company because they offered the most choices and explained everything clearly, helping us find what fit our home and budget. chris and his team used clean tarps to cover the floors and even vacuumed before they left. the free 2-year service plan is awesome since we both work long hours and don't have time for furnace maintenance. my wife really likes using the nexia app to control everything. i would recommend their furnace repair and installation services in aurora to anyone.