Reviews of local pros in Aurora, Illinois

Everything began with issues with the heater during the peak of winter, and they were the team who agreed to inspect the system. The heater had two issues. Necessary parts had to be ordered, but Axel, the repairman, arranged for it to function until the components arrived. At that point, I acquired a maintenance contract and, during fall, they paid a visit to examine the furnace aspect of the system. They discovered that the second stage had not been connected and promptly resolved that issue. In my opinion, both Eddie and Jonathan, the service technicians, were excellent. I would definitely recommend their heater repair services in Aurora.

Absolutely brilliant, just brilliant! Aurora Heating & Cooling fitted a brand new AC unit and upgraded our vents. They've really gone the extra mile to ensure all my inquiries are handled and that I'm satisfied with my AC unit. Every person I've dealt with, whether it was Chris, Axel, Eddie, or Jonathan, has been truthful, proficient, well-informed, polite, gentle, and reliable! Their reaction time is unbeatable. They've made special modifications to accommodate our unique needs. I highly recommend Aurora Heating & Cooling!

I'm incredibly pleased that I reached out to Aurora Heating & Cooling for my heat pump installation. Their team, particularly Eddie, showed an impressive understanding of HVAC systems and was able to answer all my inquiries. They even offered me different solutions to choose from. Prior to contacting them, I had dealt with a couple of other services, where the punctuality was questionable and they tried to push costly services that weren't necessary. However, since Aurora Heating & Cooling installed my new system, it's been functioning perfectly for the past few months. Their professionalism and high-quality work truly stand out. I won't hesitate to suggest them to my friends and family in Aurora.

We had an old furnace that desperately needed replacing, and we contacted several furnace repair services in Aurora. Some didn't respond promptly, and one didn't even use email, which to me, simplifies the quote process. After an extensive search, we finally found a top-rated repair service! The online reviews were stellar, so we decided to give Chris a call, and he answered immediately. Chris promptly scheduled a visit to assess our old furnace system and provide recommendations. He offered us a variety of options and educated us on the latest furnaces available in the market. He left us with some useful information and later provided quotes for different models across various price ranges. He made the decision-making process incredibly easy for us. As soon as we made our choice, Chris set a date for the installation. I know this might seem like standard procedure when dealing with a repair service, but it feels great when things go so smoothly. Now, we have a newly installed furnace and couldn't be happier with it. We feel relieved to have a furnace repair expert we can trust, someone who delivers on their promises and is available in case of any issues. If you're in need of a new furnace or require repair services, don't hesitate to call this furnace repair service in Aurora. You won't regret it.

Our old furnace and air conditioning system was almost 20 years old, and the A/C finally stopped working recently. we knew it was time to upgrade the whole hvac system. after getting a few estimates, we decided to go with aurora heating & cooling because they had the best selection of equipment and gave us the lowest quote. axel and chris were both really friendly and professional. axel explained the different hvac options clearly and made sure we understood everything, which helped us feel confident about our choice. chris handled most of the installation, and he really went above and beyond to make sure everything looked neat and was done right. the whole process was smooth—they kept us updated from beginning to end and paid attention to every detail. i'm completely satisfied with the service and would recommend them to anyone needing hvac work.

The reliability and affordability of Aurora Heating & Cooling is truly commendable! My family and I have been loyal customers for many years and we've never had a disappointing experience. They've always provided us with same day service, including weekends, without any unreasonable charges. Eddie and Axel are very well-versed in the field. They patiently explain and demonstrate the workings of my furnace, ensuring that I have a thorough understanding. To sum it up - they are professional, courteous, knowledgeable, reliable, and extremely fair in pricing. You really can't find better service in the HVAC industry!

Jonathan and Chris arrived right within the time window I was told. They were friendly and professional, and got started on the HVAC system installation right away. The whole A/C unit was set up in less than 5 hours. Afterward, they made sure everything was tidy and cleaned up the area where they worked. Later, Eddie and his partner, who handled the electrical part, also showed up and were very professional. Eddie tested the system and explained the new thermostat settings to me. I am very satisfied with the service I received.

i had a great experience with the ac repair team in Aurora. jonathan came out to look at my air conditioner and explained everything clearly, answering all my questions about the repair process. he gave me a fair estimate compared to other places i checked. axel and his crew did an excellent job fixing the ac unit and making sure the ductwork was working right. even though my house isn’t very big, they finished the whole job in just a couple of days. if you’re looking for friendly, skilled, and reliable ac repair in aurora, i highly recommend this team. great job!

From start to finish, our experience was excellent! We got several quotes before choosing Aurora Heating & Cooling. Axel came out to give us the estimate—he was friendly, considerate, and even wore shoe covers, which I really liked. Communication was quick, and they got us scheduled for AC service right away. In less than a week, we had a brand new AC unit installed. The price was fair, and the installation team was polite, explained everything clearly, and even took photos for our records. We’re already enjoying the cool air before the summer heat kicks in.

My house has an older geothermal HVAC system. During a routine maintenance visit (which I had put off for several years), the technician found that an internal water pump had gone bad because I accidentally left it running after disconnecting the pre-heater lines while changing the water heater. Jonathan, the technician, quickly found the problem and fixed the pump, then reconnected the pre-heater to the water heater. While working, he also found the water pressure was way too high because of a faulty pressure regulator. He arranged to get that fixed too. The showers were amazing with the high pressure, but I know it could cause damage if not addressed. While repairs aren't always cheap, Aurora Heating & Cooling offered fair prices. They responded quickly, came for follow-ups as promised, were friendly, and explained everything clearly. Their knowledge about geothermal systems was impressive. I highly recommend this company for any HVAC needs.

Outstanding HVAC Service and Expertise – A 5-Star Experience! From the moment Chris arrived for our AC maintenance in Aurora, it was obvious that professionalism and skill were a priority. He showed up right on time and paid close attention to every detail throughout the visit. Chris took time to explain how to use the thermostat, made sure we understood everything, checked all parts of our system, checked the refrigerant level, and installed two surge protectors. The workspace was left completely clean, and he made sure our air conditioning was running smoothly and efficiently before leaving. I am truly impressed with the quality of service and highly recommend Aurora Heating & Cooling to anyone needing HVAC maintenance. Service like this is rare—definitely a 5-star job!

During a particularly chilly morning in Aurora, my furnace suddenly stopped working. I tried reaching out to several HVAC companies, even the ones I have a service plan with, but no one could help me right away. Aurora Heating & Cooling, however, responded immediately and really made a difference. Axel arrived much earlier than scheduled, quickly figured out what was wrong with my heating system, and had the part needed on hand. The whole repair took less than an hour, and my home was warm again in no time. Axel also took the time to explain a few things about my older furnace setup and pointed out some interesting features in my basement related to the heating system. I appreciated how knowledgeable and friendly he was throughout the visit. The cost was a bit more than I expected, but I learned that if you reach out to their office, they’re willing to discuss pricing options. Overall, the service was excellent and I would definitely recommend them to anyone needing HVAC help in Aurora.

The technician, Jonathan, showed up right on time for my furnace repair appointment in Aurora. He quickly inspected both my furnace and thermostat, found the issue, and got everything working again in no time. Jonathan also took the time to explain what had gone wrong and showed me how to use the thermostat properly. He was very professional, friendly, and patient throughout the whole process. I would definitely call on Jonathan for any future furnace or air conditioning repairs, and I’ll be recommending this service to my family and friends.

Had an issue with my AC system when I noticed a strange smell coming from the unit. I called for AC repair, and Axel came out to take a look. He quickly figured out the problem was a faulty control valve and let me know they’d need to order a replacement part, which was covered under warranty. I did have some concerns about the labor cost, but everything was explained clearly to me. The next morning, the new part arrived, and Axel came right back to install it. He did the job quickly and made sure everything was running smoothly again. I was also told earlier that I qualified for a 15% discount because I’ve always kept up with my regular maintenance. When it was time to pay, Axel let me know that there would be no charge for the labor because he appreciated our conversation and my loyalty as a customer. Overall, I am really happy with the service. They listened to my concerns, fixed my AC fast, and made sure I was taken care of. I’d definitely recommend them for anyone needing AC repair in the area.

We were referred to this heater repair company by another HVAC professional, and our experience with them has been excellent. We worked with Chris to get an estimate for a new heat pump for our home in Aurora. We chose a heat pump instead of just an air conditioner because we wanted to be more energy efficient and reduce our use of natural gas, especially since our old furnace was over 20 years old. Chris offered us a great price on a Mitsubishi 3.5-ton heat pump and did a quick inspection of our setup. He thought it would be a straightforward installation. However, when the team arrived, they discovered that our townhouse, being over 20 years old, wasn’t set up for an easy Mitsubishi heat pump installation. The Mitsubishi system needed both refrigerant lines insulated, since it switches which line is hot or cold depending on the season. For our townhouse, insulating both lines would have meant breaking down walls, which would have increased costs and delayed the project. The team came up with a creative solution—they suggested a different heat pump that didn’t need both lines insulated. But then, there was another challenge: the air handler for this new system required a 220-volt electrical line, but our electrical panel was already full. Chris and the crew thought through this problem and offered yet another option: install a regular furnace that uses a standard 110-volt line. This furnace would mostly act as an air handler and only use natural gas in rare cases if the heat pump ever failed. We really appreciate how resourceful and dedicated the team was in finding the best possible solution for us. On top of that, they upgraded us to a 20-SEER Amana heat pump instead of the original Mitsubishi 16-SEER model, without charging us extra. They wanted to make sure we were happy, and they took care of the extra equipment costs because they felt responsible for not foreseeing the installation issues. Overall, the team went above and beyond our expectations. We highly recommend them to anyone in Aurora looking for professional and thoughtful heater repair or installation services.

i needed to get my heater fixed twice, and both times i called aurora heating & cooling. even though i'm new to heat pumps and live in aurora, they made everything easy for me. both times, they sent someone out the same day, and axel was able to help me out quickly, even when i wasn't home. one time, my renters were about to arrive and there was a problem with the heating system, but axel got it running before anyone noticed. another time, my new thermostat wasn’t set up right for the backup heat, but he took care of it fast. i really recommend them for any heater repair or service in aurora.

a few months back, axel found some problems with my hvac system that i didn’t even know about. he fixed those right away. today, chris came by because there was a strange smell coming from my vents. while he was here, i asked him to look at two other concerns, but everything turned out okay. he really gave me peace of mind by checking everything thoroughly. both he and axel are always friendly, polite, and really know their stuff when it comes to heating and cooling systems. i would definitely recommend aurora heating & cooling for any hvac maintenance you might need in aurora. i also have their service plan for my generator and hvac system, and it’s been worth it for the regular check-ups and quick help.

After reaching out to three companies for furnace repair and installation quotes, Aurora Heating & Cooling gave me three different options, all more affordable than the others. The last option included a heat pump and came with a rebate, making it only a little more expensive than a standard furnace repair. They also made sure my existing system would work smoothly with the new setup. Once I agreed to the quote, we picked an installation date and the team arrived right on time, ready to get the job done. Eddie and the crew spent several days putting in new ductwork and setting up the furnace. I was guided through the rebate process and got all the paperwork I needed to receive the rebate. Now my home has even and comfortable heating throughout, and the cost was much lower compared to what others had offered. I’m very satisfied with the whole experience.

here’s my experience with heater repair in aurora. compared to other big hvac companies, jonathan came out and fixed my boiler issue quickly and, most importantly, did it honestly and correctly. the price i paid was much lower than what other companies quoted me—less than a third of the cost. if i’d needed a full boiler replacement, jonathan’s estimate matched what i found in my own research, while other companies gave me prices more than double that amount. i really appreciate the honest and quality service here. it’s nice to know there are still reliable heater repair companies you can trust in aurora.

Jonathan came out to check on my furnace early on a Sunday morning, which really impressed me since most places aren't even open then. He called later to see how things were going and even returned that afternoon to make sure everything was running right. The service was already better than anywhere else I've tried, and it kept getting better. When my furnace needed a new part, Jonathan met me again that evening to loan me a portable heater until my repair was finished. Now, my furnace is working perfectly. If you need furnace repair or installation, Aurora Heating & Cooling is the company to call—they do excellent work!

when our furnace suddenly quit working, we reached out for help and were pleasantly surprised that a real person answered the phone right away. we were able to schedule a service appointment for the very next day. eddie arrived as our technician, and he did a thorough inspection of our entire hvac system. after finding the issue, he even took the extra step to check if our furnace was still under warranty, which really impressed us. the pricing was fair and reasonable. we’re very happy with the quick response and professional service, and we’ll definitely call them again for any future heating or cooling needs. highly recommended!